Lodging Hospitality Management Reviews | Glassdoor

Lodging Hospitality Management Reviews

Updated September 2, 2017
39 reviews

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2.8
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Robert F. O'Loughlin
20 Ratings

39 Employee Reviews

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  1. "regret putting in so much effort here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Lodging Hospitality Management full-time

    Pros

    -pay is decent depending on where you work

    Cons

    -managers dont know what they are doing.
    -they are constantly trying to impress superiors but to the point where it is obviously over the top
    -most of the employees are unhappy
    -expecyed to go above and beyond in return for 0 appreciation

    Lodging Hospitality Management Response

    Sep 6, 2017 – Corporate Director of Training and Development

    Good day, and thank you for providing feedback about your experience with us. It certainly is disappointing to hear that as an associate, you did not feel appreciated, as this is an expectation of... More


  2. "Health Coverage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Able to work around 35-40 hours and free lunch ,it's a friendly environment to work in.
    Some weekly rewards and lunches

    Cons

    The health coverage changed last year 2016 to the point where employees had two option to choose from
    1.The little higher premium then second option with good coverage (which I don't mind paying )
    2. The low premium (minimum $4000 deductible where u going to the doctor and u don't know what the co pay will be and u might expect more bills in your mail after that till u hit that $4000 unless u going for preventive services ...
    The prescribed medication is three time the price !
    But the main unfair part is that salaried employees get to choose between two option and hourly employees only one "the low premium "which is terrible coverage
    Let me ask your opinion how many hourly employees do work in your establishment and how many hourly and how many are your managers and how many do actually psychical labor
    Don't we all deserve good health coverage and same benefits
    Parking in downtown is not free but LHM is at least providing their employees with discounted fee for parking

    Lodging Hospitality Management Response

    Sep 6, 2017 – Corporate Director of Training and Development

    Thank you so much for your feedback and we will continue to negotiate the best rates and packages we can for our associates. If you have specific concerns, please feel free to reach out to your HR... More

  3. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lodging Hospitality Management full-time

    Pros

    Great company, willingness to grow both employees and community

    Cons

    No cons that come to mind

    Lodging Hospitality Management Response

    Apr 7, 2017 – Corporate Director of Training and Development

    Good day. Thank you for your feedback! We are very proud of efforts to grow our very own and to give back to the community. This is very important to us, as we know it is to you as well. Thank you... More


  4. "over worked and under paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Lodging Hospitality Management full-time (More than 5 years)

    Pros

    free meals and hotel discounts

    Cons

    The company does not pay the industry standard and over works the staff it can retain

    Advice to Management

    pay staff industry wadge and provide for a greater work/ life balance.

    Lodging Hospitality Management Response

    Apr 3, 2017 – Corporate Director of Training and Development

    Many thanks for your feedback. We do want to let you know that we believe strongly in compensating our team fairly, and we participate in an annual wage survey that provides us with the wages that... More


  5. "Great employees/not so great HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inspector Engineer Shuttle Driver in Chesterfield, MO
    Former Employee - Inspector Engineer Shuttle Driver in Chesterfield, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lodging Hospitality Management full-time (More than 3 years)

    Pros

    Hotel benefits when you travel, free meals, lots overtime.

    Cons

    Almost no room to grow.

    Advice to Management

    I have worked for this company for almost 4 years and had put in lots of overtime. Got called in on my days off. Which is fine, i was getting paid for it not doing a favor to them, as they told me. But a little bit of an appreciation would be nice. Like an employee of the month plaque. Before i quit there i put in my two weeks notice like i was supposed to and still the HR director approached me to work a little longer to which i was fine till they could find another driver to replace me. Which i only could do weekends since i had already started my new job. But a few months later i came back to apply for a part time job they wouldnt hire me back for couple of reasons which neither one made sense. First they said they couldnt rehire me for some reason to which they refused to give me the reason even though i believe i had been a good employee. Secondly: they said they dont hire a part time drivers, which before i left they were fine to bend the rules have me work part time till they found a replacement. And since i left the hotel they fired at least 3 drivers. So all i wanted was to hire me either on call driver when they're short or someone goes on vacation. But all of a sudden they stick to the rules. All I'm saying is lived to work there but would like to be a little considerate and flexible to employees. I was not the perfect employee but need help from HR.

    Lodging Hospitality Management Response

    Mar 2, 2017 – Corporate Director of Training and Development

    Thank you for your feedback and for your years of service with us. We wish you all the best.


  6. Helpful (3)

    "Great Pay, Horrible Management, Untrustworthy, Work comes before personal lives"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    For those who are young, fresh out of school & without a family such as kids & spouses, this is the best environment to learn from. LHM has a "sink or swim" mentality. You receive very little to zero training & you are thrown in with the fast paced demands of your new role immediately. You have little support from upper management, you will work long hours, nights & weekends & will receive little praise. All of this may sound negative, however, it gives you tough skin & makes you work harder than anyone else in the industry & really, you will find that you work harder than other professionals..period. You'll learn a lot about yourself & if you are able to keep up, there is a lot of room for advancement & promotions.

    Cons

    Little to zero support from upper management, everyone is too busy to invest in you, so you must be able to figure your job out & the expectations of your role on your own & you better do it fast or you will be without a job. Little to zero transparency of the position you are interviewing for upon interviewing. HIGH stress. Long hours. Weekends & holidays. Little work / life balance. They have the "Enterprise" mentality. Use you up, burn you up, spit you out.

    Advice to Management

    You spend a lot of energy, money & wasted time in hiring really great people who you are not willing to be transparent with & develop. Your work environment is very much an "old school" philosophy that isn't working anymore. People want more out of life than working 10 hour days, every weekend & barely seeing the people they love. Micromanaging is essential at times, but not to the degree you all exercise it. Your employees are human beings, not just another trial & error experiment. The demands you place on everyone need to be reevaluated. You have also had your hands on the TOP talent St. Louis has to offer, & you have managed to drive them all away. Think how successful you could be, if the talented people you've had in your clutches over the years still worked for you. If you were able to develop a loyalty, an environment people were yearning to be apart of. To have a business where we are all knocking on your doors, to have a reputation that people would consider to be an honor to be apart of. To be considered one of the best employers to work for instead of one of the worst. If you say the word LHM in this town, you get the same roll of the eyes & expression of "wow, you were put through the ringer" reaction. You own the best hotels in St. Louis & are taking over the city. I truly believe your hearts have to change before real changes within your business are ever made. I hope one day it happens.

    Lodging Hospitality Management Response

    Jan 20, 2017 – Corporate Director of Training and Development

    Good day and thank you so much for the feedback. Please know that this is absolutely not the experience we want any of our associates to ever feel. We try very hard to cultivate a great culture where... More


  7. Helpful (1)

    "Great experience, little compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lodging Hospitality Management full-time (More than 3 years)

    Pros

    the opportunity to grow at LHM is there, if you put in a lot of consistent hard work it will pay off.

    Cons

    work life balance is not present, expectations to work far over 40 hours a week are in the contract. pay is below the industry average, no 401k matching, really no benefits that aren't legally obligated.

    Advice to Management

    pay more, either in cash or in intangibles like better health coverage or 401k matching. and expecting 50 hours at a minimum from your supervisory staff is causing high turn over.

    Lodging Hospitality Management Response

    Jan 23, 2017 – Corporate Director of Training and Development

    Thank you so much for sharing your feedback. We are so glad that you were able to experience the tremendous opportunities that exist from a career growth standpoint within our company. We also want... More

  8. Helpful (1)

    "No growth past middle management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lodging Hospitality Management full-time

    Pros

    Depends on big box vs. small box properties. Smart, hard working employees will move up quickly

    Cons

    Cant go high without an IN with the current upper management.

    Advice to Management

    If you take care of your employees, they will take care of your clients - Richard Branson

    Lodging Hospitality Management Response

    Jan 16, 2017 – Corporate Director of Training and Development

    Thanks so much for providing us with feedback. You are absolutely right that if you take care of your employees, they will take care of the customers. We are so very proud of the many opportunities... More


  9. Helpful (1)

    "You can find a better company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant in Saint Louis, MO
    Current Employee - Accountant in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lodging Hospitality Management full-time (More than a year)

    Pros

    They will hire right out of college. Hotel discounts for whatever brand you work at. Salary and overtime eligible employees just moved to a 45 hour work week (was 50 hours). Not much else to add.

    Cons

    Not every property has free parking or free lunch. Corporate office is favored. They get hour long lunch breaks. Property employees get 30 minutes. A few people run the entire company. They call the shots in departments that aren't their specialty. Pay is below industry. There is a disconnect between corporate level management and hotel operations. They don't seem to appreciate their people. Benefits are expensive. No match on 401K

    Advice to Management

    Appreciate your staff more. Pay fairly. Offer decent benefits. Match 401K contributions. The last 3 are pretty basic for any average company.

    Lodging Hospitality Management Response

    Dec 21, 2016 – Corporate Director of Training and Development

    Thank you so much for the feedback you have provided. We want you to know that we appreciate our Associates so very much, and we are very concerned that you have not been feeling the love, so to... More


  10. Helpful (1)

    "Company is interested in bottom line"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Somewhat flexible schedule.
    Work is fairly simple

    Cons

    Never enough employees
    We get paid the same as banquet staff.
    Company does not care about employees and will stall on pay raises.

    Advice to Management

    Stop treating us like we are expendable.

    Lodging Hospitality Management Response

    Sep 19, 2016 – Corporate Director of Training and Development

    Hello there and thank you for taking the time to share your thoughts. Our associates are the absolute core of what we do, and we are so sorry that this is not the feeling that you are receiving. Your... More


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