Lodging Host Hotel Corp Reviews

Updated Mar 24, 2021

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3.2
66%
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  1. 5.0
    Current Employee, less than 1 year

    Good people with big goals

    Jun 2, 2020 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Leadership, Excellent growth opportunities

    Cons

    Nothing bad honestly. They are supportive and don't mind helping you.

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  2. 4.0
    Former Employee, more than 3 years

    Brief Overview

    Mar 24, 2021 - Hotel Sales in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team of employees at the hotel that I worked at. Always went above and beyond.

    Cons

    Management. No clear direction or goals set up.

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  3. 2.0
    Former Employee, less than 1 year

    Lacked on ability to properly pay correctly

    Sep 13, 2020 - Maintenance 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice employees that’s about it

    Cons

    No job security very on demand hotels open and close , corporate hotels are way better than independent owners

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  4. 5.0
    Current Employee, more than 5 years

    Opportunity and a Focus on Talent Retention, Individual Growth

    Jun 27, 2018 - Assistant General Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Regular opportunity for raises, sympathetic and encouraging management team, 401K, good health insurance for full-time employees, always money for needed repairs, always responsive support from above-property

    Cons

    There definitely are some differences in management style from property to property, and I have only ever worked at 3 Lodging Host properties so cannot account for any of the others

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  5. 1.0
    Former Employee, less than 1 year

    Family run business

    Aug 31, 2015 -  in Longview, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Depending on what property you work at its a great company. They have great benefits!! Not many management companies offer health & 401k to their housekeepers.

    Cons

    It is very family based & there is favoritism to the family members. corporate is not always on the same page as the properties, so you get told one thing by corporate but another at your property. There is a very high turnover in front desk & housekeeping staff. . . Pay them more & train them better. There is almost no front desk training & management gets mad when they ask questions.

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  6. 1.0
    Current Employee, less than 1 year

    False Hope

    Mar 20, 2018 - Front Desk Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Not a whole lot. The property I worked at had some amazing front desk agents and housekeepers.

    Cons

    Management both on property and corporate talk about the great opportunities they provide to their employees. They consistently talk about the new properties that will be opening and say that there will be career opportunities to move up but this talk is always empty. Through my years working for this company I saw less than 4 people be promoted and saw countless people be demoted due to the closing of properties and the shifting of corporate employees into on site general manager positions. Management on the properties I served at are not active, and do not seem to have a clue on how to do any of the jobs that they expect their employees to do. This is very evident when asking questions about operations. For example my property's AGM and GM did not understand how to operate the hotel's reservations system which is completely asinine when somebody needs to know how to train the front desk and answer their questions. The same Management did not even understand the night audit reports that were printed and given to them daily. Management would say the audit was done incorrectly but when doing the audit the way in which they suggested, the auditor would still be told it was done wrong... total insanity. Turnover in the front desk and housekeeping departments are ridiculously high, and housekeeping is often kept very understaffed. Resulting in rooms being left dirty overnight and thus unsold. In my time at my property the front desk went through over a dozen front desk agents/night auditors. The company's understaffing and turnover also resulted in employees being pushed into taking overtime hours. This is a major problem in that the companies managers are always on their employees about overtime but do not fix the understaffing and poor training that causes the overtime. The upper management of the properties (AGM/GM) also refuse to take on the extra hours to cover a shift they do not have an employee for. They instead have an employee cover the overtime and then get on to them about the amount of overtime hours they have. Sorry management but if your job was done correctly in the first place then overtime wouldn't have been a worry. Managers in my experience have changed my hours worked in order to prevent overtime pay, so if you are working for this company watch your hours worked like a hawk!

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