LogRhythm Reviews

Pros

New leadership is taking the company in the right direction. There are really smart architects and engineers working here.

Cons

Lack of full-time engineering leader. Hope to have this resolved soon.

Pros

Product is great and appreciated by so many customers

Cons

Directions for next generation is not clear enough

Pros

Awesome Cluster, Great Support, Fantastic Team Work

Cons

Need More Innovation, Need More Innovation,

Pros

Had some great benefits on paper, some great execution on some small employee benefits (e.g. free food Fridays).

Cons

The culture was shockingly a mess and unethical at times - teams didn't work together, cut-throat behavior was encouraged, encouraged leaders to lie to employees to benefit the company, etc. Product was near impossible to make work in any large enterprise...small business fine, but once we started speaking about medium company - it fell down.

Pros

People on the ground, the ones doing the actual work, are generally quite nice and pleasant to work with. The bar for performance is set extremely low here, so it's easy to sit back, do the bare minimum, then let others point at a myriad of other issues (see below) as an excuse for low velocity and quality. The company's "vision" for the product 2022 and 2023 is so ridiculously unachievable, there's no stress to actually deliver anything. Executives have been dropping like flies -- CEO, CTO and CPO have all been "exited" in the last 10 months, with no replacements -- so there's plenty of scapegoats. Still fully remote, and you're never required to turn your camera on.

Cons

If you think the "pros" are bad... Take every stereotype that follows the story of a Private Equity firm buying a moderately successful software company, only to ruin it completely before ditching it in a fire sale... and multiply all that fun, many times over. Incredibly toxic culture. Executive and Senior leadership consistently refers to people as "resources." General company "strategy" is to hire people at below market rate, then expect those single people to do the job of three people. Turnover is extremely high. When employees and contractors offer suggestions, or raise concerns, or in many cases ask simple questions, they're told to "stop complaining and figure it out." In a recent all-hands, the company announced that "leadership is not going to pay too mention attention to feedback from exit interviews," and they want to focus on "stay interviews" instead. Because sure, people who are afraid to lose their jobs, or just want to stay here and coast, are going to give honest answers, right? Despite everything you'll read in this review, and in other reviews on this site, release scope, timelines, and customer commitments have not changed. Not at all. Engineering has no leadership. And I mean NO leadership, literally. The CTO was fired months ago, and there's still no timeline for replacement. The CCO was put in charge of Engineering for the last few months, because there is no SVP/VP. As of this writing, there is still no executive or senior leadership for Engineering. Half of the Dev Managers have left in the last 3 months. The company's product vision involves grand ideas that no competitors or peers in the industry (most of whom have 2-5x the number of employees and budget of Logrhythm) have been able to accomplish, yet there is regular anger, frustration and blame when Engineering "fails" to deliver on these ideas. Top-performing engineering employees, who have been doing the actual work for the last few years, have been leaving in droves recently, replaced almost exclusively by contractors. Onboarding of these contractors is hilariously brief and incomplete. Testing and QA is basically nonexistent, with just one SDET team responsible for covering 20 dev teams. The entire company transitioned to SAFe by providing only 2-3 hours of optional training on the framework and methods. As a result, every job function and team follows processes differently, and there is no coaching or governance to help with consistency or improvement. The Product Management org has had no leadership for a year, and the Product organization was built from a sales and support background. Decisions on scope, prioritization, requirements, and yes/no answers are extremely difficult to get. The Product Owner org reports through Engineering rather than Product, and are not involved in requirements gathering. PO is largely limited to managing Rally and doing PMO work, because there is no PMO org. The company says that UX is at the foundation of success in the new "next gen" platform, yet like other key functions, the UX org reports through Engineering, has no UX leadership, is understaffed, and has very limited experience with complex or enterprise software.

Pros

great culture solid customer base

Cons

not well funded for the industry many people wearing multiple hats pro services and delivery teams overwhelmed