Logan's Roadhouse Reviews | Glassdoor

Logan's Roadhouse Reviews

Updated April 28, 2017
384 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Logan's Roadhouse President and CEO Sam Borgese
Sam Borgese
81 Ratings

384 Employee Reviews

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Pros
  • Great management, flexible schedule, great training, Easy menu (in 22 reviews)

  • Great people that have the best time (in 15 reviews)

Cons
  • Some workers are lazy with side work so everyone gets punished for their stupidity (in 13 reviews)

  • The upper management makes several questionable changes (in 10 reviews)

More Pros and Cons

  1. "Overall good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Cookeville, TN
    Former Employee - Server in Cookeville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Logan's Roadhouse part-time (More than 3 years)

    Pros

    Great team based environment
    Flexible schedules
    Thorough training even for someone with zero experience
    You can be cross trained at multiple positions
    They promote from within

    Cons

    The hourly server rate was $2.13 per hour so on slow days you don't make much
    Some shifts had too many managers some there weren't enough
    The benefits are costly

    Advice to Management

    Try to balance out the server to manager ratio


  2. "Poor management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Hostess in League City, TX
    Former Employee - Server/Hostess in League City, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Logan's Roadhouse full-time (More than a year)

    Pros

    Your co-workers (the ones with senoirity) & regular customers are awesome

    Cons

    Management both corporate levels and in-house levels are always changing and never consistent.

    Advice to Management

    Consistency is key. Work on hiring better in store management and the employee turn-over rate will improve greatly


  3. "Manager"

    Star Star Star Star Star
    Former Employee - Restaurant Manager in Houston, TX
    Former Employee - Restaurant Manager in Houston, TX

    Pros

    Fun atmosphere with good employees. Staff always made it fun no matter how stressful things got

    Cons

    Company filed bankruptcy, corporate forgets what its like to be out on the front line of things


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Poor working conditions!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Canton, MI
    Former Employee - Server in Canton, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Logan's Roadhouse full-time (More than a year)

    Pros

    They let you work doubles. 3-4 table sections. Gave 50 percent off when not on the clock

    Cons

    The Management does not care if you are sick or if the restaurant is over staffed. Constantly ran the floor with 24 servers. Kitchen was slow and the restaurant was rotting around me. Hopefully they fixed a lot of these problems in bankruptcy.

    Advice to Management

    communicate better


  6. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Lansing, MI
    Current Employee - Server in Lansing, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Logan's Roadhouse part-time (More than 5 years)

    Pros

    I enjoy the friendly workplace and environment. During select seasons there is a lot of income to be made.

    Cons

    The staff turns over frequently and the off seasons can be a great decline in income.

    Advice to Management

    The management can really vary on rules and expectations which leads to confusion for the staff.


  7. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oxford, AL
    Former Employee - Anonymous Employee in Oxford, AL

    I worked at Logan's Roadhouse full-time (More than 10 years)

    Pros

    Used to be a great place to work

    Cons

    They have lost direction for what they want


  8. "Server hostess Prep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Norfolk, VA
    Former Employee - Food Server in Norfolk, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Logan's Roadhouse (More than 3 years)

    Pros

    Meeting new & different people!!!

    Cons

    Not really any downs just tough customers...
    But really its what you make it...

    Advice to Management

    Hire me back..lol


  9. "Its a serving job.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Orlando, FL
    Former Employee - Server in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Logan's Roadhouse part-time (More than a year)

    Pros

    Was able to eat half off but other than that, it was a serving job.

    Cons

    It was a serving job


  10. Helpful (1)

    "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member/Grill Cook in Shreveport, LA
    Former Employee - Crew Member/Grill Cook in Shreveport, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Logan's Roadhouse full-time (More than a year)

    Pros

    Fun job if you like a challenge.

    Cons

    Working alongside unprofessional and misguided coworkers.

    Advice to Management

    Invest more time in hiring serious minded employees instead of a bunch of street hustlers using the job as a cover-up for their wrong-doing.


  11. "Logan's Roadhouse is not the greatest, but it's okay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Fayetteville, AR
    Former Employee - Server/Bartender in Fayetteville, AR
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Logan's Roadhouse part-time (More than 3 years)

    Pros

    It's good money, and very easy.

    Cons

    Very high employee turnover, and unprofessionalism exists within all levels of management.

    Advice to Management

    Prepare for things in advance, not as they're happening. It makes life go smoother.


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