Logicworks Reviews | Glassdoor

Logicworks Reviews

Updated March 15, 2018
17 reviews

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4.4
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Logicworks CEO Kenneth Ziegler
Kenneth Ziegler
14 Ratings

17 Employee Reviews

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  1. "Great Place to Be Yourself!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Logicworks full-time

    Pros

    - Great healthcare, dental, vision benefits
    - Generous 401(k) match
    - No dress code
    - Catered lunch/breakfast on Fridays
    - Free snacks/beverages everyday
    - Great culture
    - Great work/life balance

    Cons

    - In Soho, which is a bit far from my home in Jersey


  2. "Awesome People, Unbeatable Culture, Disappointing Limitations."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Logicworks full-time

    Pros

    - Extremely friendly employees and management. Many people's first priority is the team and they're focused on how best to serve the clients.

    - Constructive criticism is encouraged and often given from a "this is how it is; how to we get better?" perspective rather than blaming others.

    - Executive management is fully transparent with quarterly all staff meetings. They present their quarterly business plans for the company, market metrics, how the company performed overall, along with where we are headed

    - If you're curious to learn, you may learn anything you want by asking or shadowing others regardless of ability.

    - Even the senior engineers are more than willing to walk people through high level work or explain complex concepts or applications.

    - There is an emphasis on autonomy in how we work and how we interact and lead our specific teams.

    - Management is very open to feedback and suggestions on how to improve. You can immediately work on how to better internal processes and documentation. This is also evident in meetings where people can specify what they would like to fix/change and volunteer to lead the project.

    - The company genuinely cares about its employees. I've never felt neglected or ignored. Whenever we want feedback or have an idea for improvement or process implementation, we can talk to our direct manager on a casual impromptu basis, or schedule a one on one meeting.

    - People can often get help if they ask for it and the company culture is to be very understanding and help those who don't know how to do something.

    Cons

    - The pay is under industry standards which depending on your priorities may be balanced out by the potential for training and knowledge.

    - There are communication issues between departments which make it difficult to be on the same page regarding issues or procedure.

    - Training must be self pursued and generally in your own time. There has been only a few training sessions that were well-intentioned but inadequate. This however is not due to a lack of effort, but from management having to spend their time focusing on maximizing efficiency.

    - The support team is understaffed and not growing at a sustainable rate.

    - There is a lot of pressure to bring in new clients which further increases the workload on the struggling support team.

    - The company culture emphasizes celebration of accomplishments and growth, however I see a number of people who have grown professionally stagnating in their position. It's slow to move up in the company, which is more evident if you're ambitious in your professional growth.

    Advice to Management

    There is so much about Logicworks that I love, from the company culture, the people, the vision, and the work (even if it's overwhelming).

    I see many bright engineers working hard to expand their knowledge and experience yet they seem frustrated to be held and their current position. I was brought in being told that we're trying to home-grow senior engineers. Yet, if future senior engineers feel stuck and they're not advancing (as is the plan to obtain top level talent), they may leave and find growth elsewhere. It should be easy enough to hire in inexperienced engineers to take the position of engineers that really should be at a higher level from their knowledge, experience, and ambition. Advancement methods should be changed to be a merit based system rather than an annual review that demoralizes the engineers that have worked hard to advance and end up not advancing. We need to expand to keep them growing so this may also solve our under-staffing issue.

    With adequate staffing, we would be able to train up our engineers and many of the Cons would be continually addressed and combated when workload increases through new clients.

    I see limitless potential in this company through its existing strengths. There's simply key pain points that need to be addressed for this workplace to be indisputably one of the best in the industry.

  3. Helpful (2)

    "Overall good place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in New York, NY
    Current Employee - Senior Systems Engineer in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Logicworks full-time (More than 8 years)

    Pros

    Great company culture. Talented staff. Amazing learning opportunity

    Cons

    Overworked most of the time. Poor bonus structure.


  4. "Lives up to the expectations!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Recommends
    Positive Outlook

    I have been working at Logicworks full-time (Less than a year)

    Pros

    Logicworks is a place that appreciates feedback and encourages projects ownership and innovation. This is not a place that is afraid of change. My colleagues are some of the brightest, wittiest and hardest working people I've ever worked with. The leadership is smart and open to new ideas and feedback. There is not a ton of middle management which is lends to how in tune with the business the leaders are.

    Cons

    I can't think of any cons. I would probably say, if you're considering applying here, make sure you're the kind of person who wants to get their hands dirty. The "that's not my job" mentality will not play well here.

    Advice to Management

    Keep it up!


  5. Helpful (1)

    "Family is what it's about and Logicworks is family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Center Engineer
    Current Employee - Data Center Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Logicworks full-time (More than a year)

    Pros

    I will say that over the years I've had some really painstaking jobs that now I come to realize that I am truly blessed to have this opportunity. There is nothing more than knowing that everyday is exciting and filled with lots of great support. Whether you are a seasoned vet looking to develop skills or a beginner looking to acquire new skills necessary to grow. This is where you want to be. The potential is unlimited as management creates a culture of family, work life balance which creates a bond that is so tight, you will go above creativity and find new ideas that come naturally. Logicworks is a small private organization, so really you are your own boss as you are able to maximize your knowledge and assist the company's objectives in a way that you could never imagine. Overall, I am well satisfied and everything I could ever dream of is here for me to utilize and grow.

    Cons

    There is really nothing bad I could say. Although I work here currently it's really up to the individual relationships and experiences you build and how you feel. Personally I feel that I have the opportunity and its what I choose to do with it. Other than that there is nothing to complain about.

    Advice to Management

    Only thing I could say is keep up the good work. Keep it simple and build on the things that have been working for over 20 years.


  6. Helpful (2)

    "Awesome place. Good talented People."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NOC Engineer in Jersey City, NJ
    Former Employee - NOC Engineer in Jersey City, NJ
    Recommends
    Approves of CEO

    I worked at Logicworks (Less than a year)

    Pros

    I worked previously with Logicworks its a great company. People are very professional and talented.
    All senior engineers are very cooperative and fun to work with. Great place to work.
    These company will hires you if you have good talents, experience and have good fundamental IT knowledge.

    Cons

    Nothing I can think about


  7. Helpful (5)

    "Great Training Ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Logicworks full-time (More than a year)

    Pros

    the people are great and management is smart. the tech stack is decent and the level of responsibility and knowledge you gain by doing is sick. you are working with different clients on a variety of systems so you never aren't busy - though some of the work is repetitive.

    Cons

    salaries are pretty low for the industry and hours can be long. you need to know what you are worth and want and ask for before applying - I wasn't ready to talk about compensation on my first interview so ended up lowballing myself. the company isn't growing super fast so opportunities to get into management are few and far between.

    Advice to Management

    make sure your current employees are getting paid what they are worth or more people will find better paying jobs

  8. Helpful (4)

    "Awesome place, cool people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NOC Engineer in New York, NY
    Current Employee - NOC Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of tech people, all together in one place. Culture is great.

    Cons

    can we get some vents in restrooms??

    Advice to Management

    Install vents in restrooms.

    Logicworks Response

    Jun 12, 2015 – Recruitment

    We completely agree. Highly recommend going to the 4th floor and using code 421 for Men's and 432 for Women's.


  9. Helpful (8)

    "Do the plusses outweigh the minuses? Possibly..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Logicworks full-time

    Pros

    Logicworks provided excellent exposure to new technologies, offered access to a unique and diverse customer base and appeared to have a solid business model. This was a great opportunity to see IT infrastructure implemented at a scale most engineers would never encounter. During my tenure, I was proud to have an impact on highly-visible systems and felt a sense of accomplishment knowing that Logicworks was a trusted business partner to important clients.

    My coworkers were some of the most loyal and hardworking people I'd ever seen in an organization. This was true to a fault, in that most employees were not aware of their (tremendous) value on the open market. But *every* employee in my group went above and beyond in their efforts to support the company and customer base. Most staff had been with the firm for a long time and grew up within the organization.

    Leadership in the C-suite was inspirational and the clear selling point for me the join the firm. The marketing and sales teams worked miracles, despite having constrained engineering resources to execute them.

    Day-to-day and in-office culture was friendly; almost family-like. The staff generally worked well together, with some notable exceptions. There was minimal political maneuvering within the general employee ranks.

    Cons

    The issues with Logicworks stem from an abundance of tribal knowledge and poor management and employee-development practices.

    Having such talented engineers and support staff breaks down when those staff are not following industry best-practices. There was an uncanny resistance to exploring larger industry trends and processes; with management opting to do things the way they've "always been done". I sensed tremendous mistrust of newer employees hired from the outside. Culture starts at the top, and this reluctance at the management layer impacted the client base, hurt system stability and consequently, the firm's reputation. I'd liken the rate of change and adoption of ideas to that of a large corporation; unreasonably conservative for a firm this small.

    The hardest-working people were stretched thin and often burnt-out. Some of this was a matter of working hard, but not "working smart". Working smarter was feasible, but was hampered by a collective myopic view of information technology. There's a fair amount of "knowledge hoarding", with key information often residing with a single engineer who was always in the critical path of projects. Management was hands-off here and did little to address knowledge and communication barriers. Despite these faults, the sales and the client management teams picked up the pieces. The customers were surprisingly accepting of this.

    My HR and management interactions were stressful and fraught with disappointment. From initial onboarding, to compensation, to handling expenses/taxes/benefits, reviews, company policy and even separation, the level of professionalism was far below what I've experienced in other positions. The management encounters were just plain contentious.

    Advice to Management

    Strive to fix broken processes - Encourage better communication. Address toxic relationships! Every company has issues, but recognizing them is the first step in improving the workplace.

    Support your employees - They are your greatest resource. Don't discount their feedback and concerns because the level of talent of the Logicworks staff is high enough that they *do* have other industry options.


  10. "Awesome company to work for! Highly recommend Logicworks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Logicworks full-time (More than 5 years)

    Pros

    Nice Environment to work and great staff. Great place to learn. Constantly exposed to new technologies

    Cons

    nothing bad comes to mind. Logicworks is a great company.


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