84% would recommend to a friend
(83 total reviews)
Found 83 of over 86 reviews
Updated Jun 20, 2023
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What people are saying about Logikcull
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "It is an amazing culture and family" (in 15 reviews)
- "Great people; no jerks." (in 15 reviews)
- "The benefits are great and the flexible vacation/time" (in 10 reviews)
- "We're doing something pretty incredible here and I'm in awe of the things this team is able to accomplish every day." (in 9 reviews)
- "Everyone in the company is friendly and wants to help even when they are equally busy." (in 7 reviews)
Ratings by Demographics
This rating reflects the overall rating of Logikcull and is not affected by filters.
- 5.0Mar 24, 2023Customer SuccessCurrent Employee
I've had a wonderful experience at Logikcull so far. The product is very cool and super value add to a wide swath of businesses who need to make their legal processes work more efficiently. Everyone is super bright and also very kind and helpful. I'm impressed at the level of sophistication of processes given the size and stage of the business.
Not a ton I can note. Typical chaos of a growing start up which is also what makes it fun. I'm the type of person who misses being in an office so I wouldn't mind some sort of limited employee fund for co-working, but it's not a huge issue.Logikcull Response8mo
Thanks for the review and great to hear you're enjoying your time.
- 1.0Jun 20, 2023Sales Development Representative (SDR)Former Employee, more than 1 yearHouston, TX
The majority of people that work here are really awesome. Really smart, really fun. Offsites are a great time. The healthcare benefits are also incredible. You also get $1000 for your home office.
As stated in a few reviews, leadership is composed of men who behave like a “boys club”. It can be obnoxious at times. Also as stated in other reviews, the mission and priorities are constantly flip flopping after CEO reads a new book or something on LinkedIn. It’s exhausting. The biggest issue though is on the go to market (SDR, AE, marketing) side of the company. I highly suggest you do not work here if you’re just getting started in your career. Training is not organized and doesn’t offer the support you need to actually do your job well. Management changed multiple times over a year, and no support was given when expectations were altered. You are not set up for success here and it’s unfortunate I wasted a year of my career here6Logikcull Response6mo
From Logikcull's CRO: We are sorry that things didn’t work out and that you didn’t have a great experience during your time at Logikcull. We aim to hire people, invest in them and watch them grow. Unfortunately, sometimes that doesn’t work out. We strive to create an inclusive environment, so we are disappointed and surprised you felt it was a “boy club”. The current makeup of our team is 50% female - including GTM leadership (which is also 50%), and in a recent company survey, 99% of the company felt included by their peers. Also, as an early-stage company that was building an SDR team from scratch, we try to hire people who are excited by the challenge of being founding team members. We have invested in an awesome enablement leader (female) to build structure and support. For those considering Logikcull, this is an incredible place to establish a career in sales, and we have plenty of folks in GTM that are wildly successful due to our onboarding and ongoing investment in them. We encourage you to talk to team members to form your own opinion.
- 5.0Jan 10, 2023Senior Account ExecutiveCurrent Employee, more than 3 years
Approaching three years with Logikcull, a few key bits of insight I can share: (1) Ebb and flow is the natural course of sales, especially in a highly-competitive market embraced by the woes of a stormy economy. However, with the right team, you can rise above and achieve great things like consistent growth and stretch-goal-beating quarters Q after Q after Q. (2) Startups, even those that have been around for a while, harness change as a central attribute of their evolving DNA. The successful ones move quickly to experiment. (3) People are your greatest asset, and when they find a way to work together effectively, you’ve unlocked a rare opportunity to succeed as an individual and as a company. (4) Perspective and critical feedback are like protein - you need them to build, create, pivot, and ultimately survive. (5) Much like Rome, to name the cliche, the success of a SaaS business doesn't come in a day. As an individual contributor, a manager, and a community member, Logikcull has been fair to me, receptive to ideas, open to change and experimentation, and challenging in all the right ways. I have become better at what I do because people with experience and perspective choose to offer their insight and feedback on my process and tactics. People who lead this ship work outside the lines to listen to Gong calls, join conversations, check out messaging I’m deploying to market and offer constructive feedback. Rare, especially from the top CRO/CEO levels. From a GTM perspective, is there anything more validating than seeing a customer buy more and more (and more)? I've seen posts suggest that major revenue goals have been hit through current customer growth… This is the holy grail! SaaS businesses that succeed do so with a combination of net-new and current customer growth. Yes, it’s tough to watch tenured AEs upsell their way into juicy accelerators, but if you put in your sweat, that effort will bear the same fruit for you. This kind of validation is what makes me confident in Logikcull’s future. FWIW, this is coming from someone who has seen one SaaS startup go public and another acquired by an F500. Finally, Logikcull is transparent. You are never left wondering what the health of the business is, what tomorrow will look like, and if there is trouble brewing. You know, down to the cent. You’re a shareholder in this business, regardless of your role, and you feel that ownership every day. For what it’s worth, if after your first three months you don’t feel good about the way things are going, Logikcull will pay you to transition to a company that is a better fit. Yes, we will float you to cover the cost of the change. End of the day, people first.
I’m not going to list a collection of cons here. What I will say is I don’t have many because what I was told Logikcull is, is exactly what I found. It’s a challenge, it’s the underdog in a massive industry filled with competition, but we can beat any of’em if we work harder than all of’em. If it were easy, everyone would do it, and I like that it's not. We have some product enhancements to build, but we’re adding heads in product areas that will enable faster production. In the meantime, we’ll win on service support unlike any other. Goals will be lofty, and we will run with urgency, but the team around you will help reduce the headwinds. Leadership will push you, encourage you, motivate you, and question you with positive intent. Feedback will be critical and detailed. Ideas will be met with caution, but if you back them with data and bring solutions to problems, you can basically try anything. This is what you’re getting into when you join. Frankly, who would want it any other way?3Logikcull Response11mo
The juice is definitely worth the squeeze! Thank you for the review. And yes, we will continue to be a nimble and people-first org. The team you build is the company you build.
- 5.0Jan 30, 2023Anonymous EmployeeCurrent Employee, more than 3 years
I have been here for a few years and I can see this is really one of the best places I've worked. Great people that are passionate about their work, super smart, and always willing to help. I feel like I'm doing some really impactful work and we're in a good spot having a decent amount of runway and having gone through the last couple of years growing and not having any layoffs.
It is a nimble environment. Things change very quickly and if you can't move quickly then this isn't the place for you.Logikcull Response10mo
Nimble indeed! Thanks for the review.
- 2.0Jan 9, 2023Account ExecutiveFormer Employee, less than 1 year
- Amazing people throughout this company. Engineering, marketing, co-founders, customer success, most of the sales org & HR were all very helpful and genuinely care about every one's success at Logikcull. The overall culture the CEO & CTO (co-founders) strive to build is there. They really do care. - Pretty cool product & space to learn, for those already in Tech, this is a ripe space for opportunity if you're given a chance to succeed. - Yearly & quarterly off-sites are important to build relationships with your co-workers and the ELT invests quite a bit into those to ensure you will have the opportunity to create those relationships. - Top AEs are extremely gracious with their time. It really is a team first mindset. - Solid remote working atmosphere
I was recruited to join Logikcull from what would end up being my direct manager. I didn't know much about the company but due to it's high ratings I decided to go through the interview process. After 2 months and 6 interviews, I was hired. I was elated, the interview process was long and thorough but I knew that if I made it through all of it, they would be committed to my success. I told my manager that I had quite a bit of PTO laid out for the rest of 2022 due to some significant life events that were happening & I was assured it would be no problem. Fast forward 3 months, I'm mid-way through my first Q as a seller and I return back from my honeymoon to a PIP. I was stunned. There was a reference to a previous "warning" about my productivity that never happened. I don't even know if this was legal. Since my direct manager didn't offer me a real explanation, I took my shock to the CRO and asked what was going on. I was told 3 things that led to the PIP. 1) Since people who started 2 weeks after me were on the same trajectory as me I was looked down upon 2) I took too much time off (all pre-planned and agreed that it was no issue before I signed my offer letter, never used one sick day) 3) I did not communicate enough in the team Slack channels ( I preferred direct messages with those I had questions for, trust me I was plenty busy on Slack) Even though me and the other 3 members of my team were all sitting at the same # in reference to goal when the PIP was delivered, I was the only one to get one. From there, I was determined to make it work so I stayed, worked hard, took on additional responsibility (answering customer issues at 9:00 pm on a Friday night, anything I could do to prove that I wanted to be there) but the opportunities stopped coming my way. Since I did not make 50% of quota in my FIRST QUARTER, I was let go. Complete joke, especially when most of the business we were tasked with closing was more aligned with the Pay as You go side of the business versus Subscription based customers. We received 0 quota attainment for 90% of the deals we worked. Just a completely backwards way of thinking and comp plan. This was due to the Pay as You go business undergoing significant changes during my tenure which led to all of the responsibility of handling those customers falling on our shoulders.9Logikcull Response10mo
I am truly disappointed that your experience at Logikcull wasn’t what you (or we) hoped for and sincerely hope you find a sales environment better suited for your skillset. We do have high expectations of our team members, and we communicate those expectations right up front. Within your first week, you’ll know exactly what is expected of you in your first 30/60/90 days, and we will introduce you to the resources you need to support those goals. We have an awesome sales and support team who are more than willing to help with resources and knowledge sharing. While we know there is always still room for improvement, we do our best to set our team members up for success. We even offer a $5,000 opt-out option where an employee can walk away at any point within the first 90 days of employment with $5,000 if they don’t it’s the right fit for them. We do our best to set everyone at Logikcull up for success, but sometimes ultimately, it’s just not a fit. We can accommodate personal schedules throughout onboarding but if plans continuously change, then it can become challenging for all involved and it’s harder to meet those set expectations. We apologize for any miscommunication on our end throughout your time at Logikcull and we will try and be clearer about our expectations with new employees moving forward. For those considering Logikcull, this is an incredible place to establish a career in sales. And while we may have high expectations, we have plenty of AEs that are wildly successful here, including those enjoying success in their first year. We encourage you to talk to members of the team to form your own opinion.
- 3.0Dec 8, 2022Anonymous EmployeeFormer Employee, more than 1 year
- Some of the people you'll encounter are fantastic. They're intelligent, and fun to work with. - The product itself saves customers tons of time and money. Doing this job for the customers was easy because customers loved it. - Engineering and Development teams work extremely hard at improving the product and adding new features - Marketing team makes events engaging and fun for attendees - Easiest to use, and highest rated on G2 - Solid inbound engine - Teams are good about making WFH life feel less disconnected as it could be - Compensation was okay (determined by region you work from) - Work/life balance was pretty good, some weeks were 50-60 hour weeks, but for the most part, it was 35-40
- Can be a bit of a boys club (many people have worked together for years and were in office before COVID hit. It can be a challenge to establish the same type of relationships. This isn't necessarily a bad thing, but it did create disconnection between newcomers who are remote) - Lack of career progression (being a company of around 100 people makes career progression difficult. A promotion usually means "senior" is attached to the front of someone's previous title, but the job itself does not change) - Leadership decisions felt disconcerted (the company wants to grow tremendously over the next several years, but the focus on how to get there changed quarter-by-quarter) - Feedback was rarely requested or heard (some decisions significantly impacted the workflows and daily tasks of other individuals, but decisions are made top-down and IC's are expected to roll with it. Feedback was not met with change and feedback before a decision was implemented was never requested) - These frequent changes were chalked up to being a "startup" but the company has been around for 16+ years - Focus would sometimes become hyperfocused on the competition which detracted from Logikcull's strengths - No collaboration leaving teams confused and unaware of what to do - No transparency into decisions. Again, decisions were made top-down, but there was no explanation as to why direction would change from a previously made decision. - Very little autonomy, told how to do every facet of your role regardless of title - One mistake looms over peoples' head for the entirety of their tenure8Logikcull Response12mo
Thank you for taking the time to leave a review of your experience at Logikcull. We appreciate your feedback and take it seriously. - Andy Wilson, CEO
- 1.0Dec 14, 2022Anonymous EmployeeCurrent Employee
Good Benefits 100% remote Nice home office perks Solid product (even if it's a nice to have) Some pockets of really nice, smart people
Leadership: Logikcull is a one man show run with only the input of a few close yes men on the executive team. There is no diversity of thought, strategy, or personnel (zero C-suite women or POC). Before taking a job at Logikcull, you must be prepared to have very little input in the decisions being made (regardless of title) and realize that any pushback you give is going to damage your internal brand. Once you are out of the "boys club", you are out for good. Strategic plans appear to be built on whatever book the CEO has read or LinkedIn post he has seen in the past week, which leads to inconsistency and confusion. Growth Opportunities: Make sure you ask a lot of questions around this in the interview process. The CRO is very persuasive but he doesn't have the authority to do much except provide a small buffer for the team from the CEO's micromanagement. Behind the scenes, he knows that there's not much pushback he can do without damaging his own status. While Logikcull will tout the success of the team (hitting 8 or 9 straight quarters), the reality is that this is carried by a few outsized upsell accounts while the vast majority of the team is significantly missing quota. They also mention the idea of IPO, but the company runs very lean and has had multiple starts/stops/direction changes over the last 15 years. There isn't a payoff coming at the end of the journey here. Culture: If you are in sales, be prepared for the CEO, CRO, and CMO to listen to all of your calls, read your emails in outreach, and criticize you to sales leadership. It isn't uncommon to receive a feedback notification at 7 or 8 at night on any given day of the week/weekend. I believe this is done with the intention of helping, but the majority of the feedback is critical and can be a shock to the system when coming directly from the CEO. Calendar stalking and combing through your slack messages are a regular practice and will play a factor in your ability to be promoted or put on a performance plan. Make one mistake and their impression of you is tainted. Make two mistakes, and you are out of the "club". Bottom line: Logikcull could be good if you have been laid off and need a paycheck, or are in the very beginning or very twilight of your career. There are some smart and motivated people here, but it's hard for them to impact your day to day in a fully remote environment. For those that are driven by autonomy, looking for career growth, or working for a successful exit at a fast growing tech company, this is not the place for you. I hope this helps anyone considering Logikcull to ask pointed questions in the interview process and if you join, I hope it helps you avoid some of the pitfalls here. Crossing my fingers that this review stays up, since they already tried to remove the first one.9Logikcull Response12mo
Note to poster: I’m genuinely sorry that you did not find success during your time at Logikcull. And I hope your next culture is more aligned to what you want out of work and life. Note to anyone that reads this: If you are looking at joining Logikcull I encourage you to read more reviews or just talk with the people that work here. You’ll find that the vast majority of people will have very positive things to say about what it’s really like to work at Logikcull. Clearing up the misinformation…Logikcull, the product, saves businesses tens of millions of dollars in eDiscovery fees and is very much a painkiller (not a nice to have vitamin). Logikcull, the company, has three C-level execs: a CRO and two co-founders (CEO & CTO). Sheng Yang, co-founder & CTO, is an immigrant from Taiwan and a POC. While we have no other C-level execs, and all three are male, Logikcull is far from a “boy’s club”. 35% of the Logikcull is female and 15 of the last 25 hires have been female hires (60%). While that’s good and better than the 2022 average of 22% for a technology company, it’s not where we want it to be (long term goal is 50%). Logikcull’s mission of democratizing discovery and our strategy to achieve that mission have not changed since we launched the product in 2013. What has changed are the tactics we take to get there, which is a very normal thing any business does as it searches for a scalable growth engine in pursuit of achieving its mission — if it works, we keep doing it, if it doesn’t work, we stop doing it (with most tactics you know in a few months if it works). Roughly 70% of all sales reps at Logikcull are hitting quota, which is about 20% better than any SaaS company (especially now) — and the reps are making great money and have a great time doing so (it’s all inbound lead gen). The sales team at Logikcull is fully distributed across the country, so we naturally leverage Gong for coaching and market intel/understanding. And it’s not just sales that listens to Gong calls. Engineers, product managers, customer success & support reps, marketing, finance, and more take advantage of listening to Gong calls (highly recommend it!) because the closer you are to your customers the better you can serve them. This is not a controversial take. The managers at Logikcull are smart, empathetic, and kind. Acting as coaches, managers at Logikcull aren’t the punishing kind. Sure, they have high expectations, but they are there to help, not hurt, individual performance. Sometimes it doesn’t work out for someone, and despite best efforts and intentions, it’s just not the right fit for the person to be at Logikcull, so we do our best to off-board them with dignity. We do our best to hire people that come here for the mission and the team, not the potential IPO lottery ticket. Mercenaries do not do well here. And while we are in a large multi-billion dollar market with a great product and rapidly growing revenue approaching 9-figures of ARR, there is no guarantee that Logikcull will become a publicly traded company. Less than 1% of 1% of businesses go public, so the bar to go public is incredibly high. Will we get there? Perhaps. But it will largely be because of the team we built and the culture we created along the way. The team you build is the company you build. And the Logikcull team is mission-driven and world-class. I hope this helps clarify a few things.
- 5.0Jun 16, 2022Anonymous EmployeeCurrent Employee, more than 3 years
- The people! Hands down, they are some of the best, kindest, smartest people I know - The opportunity! Legal tech is still a small space, so there is still so much room for innovation and growth - The benefits! Logikcull has awesome benefits that really support their employees (great medical/dental/vision, time off, Fringe Benefits etc.)
We are still in start up mode which means we don't always have everything figured out and sometimes priorities shift fast.1Logikcull Response2y
Thanks for the review!
- 5.0Jun 12, 2022Anonymous EmployeeCurrent Employee, more than 3 years
100% work from home, everyone is working towards the same thing, Logikcull takes care of their employees, makes me feel like my work is making a difference
I have none at the moment1Logikcull Response2y
Will do! And thanks for the review.
- 5.0Aug 24, 2021ISR- Inside Sales RepresentativeCurrent Employee, less than 1 year
I came from (hospitality) sales - outside the tech industry and I couldn’t be happier about this opportunity. Every day I’m excited to come to work. Logikcull offers a simple, user friendly platform and constantly provides valuable and important content - helping to revolutionize the legal tech space. And I’m so honored to be a part of Logikcull. They have great perks & benefits (from stipends to create an awesome home office, professional development books, amazing health coverage, open vacation policy… and I really love the monthly allotment of Logikprops we can give out to colleagues for going above and beyond). I enjoy everyone at the company - it’s truly a bunch of smart, hard working and incredibly nice human beings.
Change is constant in this cloud tech world- which might not be for everyone. But I absolutely love it. Customer suggestions to employee suggestions are heard and acted upon.3Logikcull Response3y
"Smart, hard working and incredibly nice human beings." - Love to see that! Thanks for taking the time to share your experience. Please keep the feedback coming.
Logikcull Reviews FAQs
Logikcull has an overall rating of 4.3 out of 5, based on over 86 reviews left anonymously by employees. 84% of employees would recommend working at Logikcull to a friend and 82% have a positive outlook for the business. This rating has decreased by -12% over the last 12 months.
84% of Logikcull employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Logikcull 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.