Logix Federal Credit Union Reviews | Glassdoor

Logix Federal Credit Union Reviews

Updated August 8, 2017
22 reviews

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4.0
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Dave Styler
8 Ratings

22 Employee Reviews

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  1. "AMAZING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great pay, small cu, good benefits, very family like

    Cons

    call center is pretty hectic at times, but great members so that makes up for it


  2. Helpful (2)

    "Sound like a great place to work, until you know the details."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burbank, CA
    Former Employee - Anonymous Employee in Burbank, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Logix Federal Credit Union full-time (Less than a year)

    Pros

    - Nice break room with free coffee.
    - Free monthly taco or in-n-out truck (if fast food is your thing).
    - Very nice employee mortgage discount rate (that becomes 5/5 ARM mortgage if/when you leave the company).
    - Well-built corporate culture based on 7 values that make up CATFISH acronym.
    - Fun, young crowd if you work in the call center.
    - Free parking (if you get to work early, otherwise good luck finding a spot).
    - Excellent vertical communication, very open and friendly CEO.

    Cons

    - A lot of hypocrisy in the company: they tend to praise leadership, but in reality lower management's role is not to lead, but to squeeze maximum out of the employees.
    - This organization is very stingy, budgets are very tight, and employee's pay is within 75 percentile of total US market.
    - Very vertical corporate management strategy. Information travel must be through all layers of management up and then down.
    - Even though management is trying to create a "cool" Zappos-like atmosphere, there is a lot of resistance in the upper (and mid-) management and only some hand-picked practices are adopted. Others are frowned upon with comments "we are in traditional industry" and "we've always done it this way".
    - A lot of resistance to change due to being one of the top credit unions in the country. "We are the best, why change?" attitude.
    - Moving up the corporate ladder takes years and years.

  3. Helpful (2)

    "Looks Great But Before"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Logix Federal Credit Union full-time (More than 5 years)

    Pros

    Nice sounding policies and culture speak.

    Cons

    Hard to move up and real feedback is not really taken well.

    Advice to Management

    Please stop punishing real feedback when its not what you want to hear.


  4. Helpful (1)

    "Don't let any bad reviews fool you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Officer in Burbank, CA
    Former Employee - Member Service Officer in Burbank, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Logix Federal Credit Union full-time (More than a year)

    Pros

    This is a great place to work and the pay is competitive (especially in California). If you are in banking, this is a company you will want to work for! The CEO is approachable, intelligent and is clearly someone who knows what he is doing. Member service is a top priority as is employee satisfaction. Free catered parties/events, food trucks, prizes, fully stocked and updated break rooms... There is so much to enjoy! Anyone who says this company does not care about it's employees has been spoiled to the point that they forget what it's like in the real world where multi-million dollar companies could care less about you having coffee in the break room or access to an onsite gym. If you are hardworking, focused, ambitious and willing to proactively take control of your professional development - this is the place for you!

    Cons

    For anyone who complained about broken ice machines, dirty bathrooms, unfair pay and unintelligent coworkers, it is clear that you have spent way too much time focusing on the wrong things. This company pays very well and has many opportunities to earn incentives and also move up. Nobody will hand you a promotion that you did not work for or truly deserve. Know how I was able to move up? I worked for it. The biggest con is there are people there who do not know how good they have it an instead like to complain about nonsense. The facilities are clean and well kept and my previous coworkers were very bright, ambitious and knowledgeable. The only con was not being able to stay with the company for personal reasons.

    Advice to Management

    Don't let one rotten egg (current or former) employee ruin the bunch. There are many employees that are actually grateful to work at such a wonderful company.


  5. Helpful (1)

    "Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Logix Federal Credit Union full-time

    Pros

    I have enjoyed working with Logix. They treat their employees very well. They are voted Best Credit Union in L.A. County to work for. They have multiple benefits for their employees. In-N-Out Burger, Employee BBQs, Annual Awards Banquet, Holiday Party and multiple events.

    Cons

    It seems difficult to get hired.

    Advice to Management

    Make sure that new management is CATFISH.


  6. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Service Officer in Burbank, CA
    Current Employee - Member Service Officer in Burbank, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Logix Federal Credit Union full-time (More than a year)

    Pros

    Expanding company, hiring/promoting all the time. Member service oriented. I really like working here.

    Cons

    Hard to get a job - but once you're in, you're golden.

    Advice to Management

    Always look to promote within. Help those that you can tell want to pursue a career and mentor them to the best of your ability.


  7. Helpful (3)

    "One of the best employers I ever had but there is room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Burbank, CA
    Former Employee - Call Center Representative in Burbank, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Logix Federal Credit Union full-time (More than a year)

    Pros

    Great benefits, bonuses, monthly fun events for employees, great employees

    Cons

    CEO is easy going and down to earth, but has given too much power to Management who acts self entitled. Your previous work experience has no impact for possible promotion, it's all politics. Managers in certain departments don't act like Leaders/Mentors, they act like they are better than you just because he/she is a Manager, please come down from the clouds already
    Long process to get hired and definitely not about skills only, a lot of employees have spouse, boyfriend, sister, brother, cousin working there, but not all referred employees are given proper job consideration.
    Instead of commending employees for hard work during busy times, Management looking for opportunities to write you up at every chance. If this is indeed such a great place to work listen to your employees vs Management

    Advice to Management

    Practice what you preach and don't empower Management so much they truly don't deserve it
    To the CEO please focus on employee retention specially of employees who have banking experience, and see Logix as their last employer vs temp job. Not everything is as it seems, and there are always 2 sides to a story. Show that you truly care about employees who love working there, before losing good employees due to whatever Management is telling you Mr Dave Styler ...

  8. "Truly a Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burbank, CA
    Current Employee - Anonymous Employee in Burbank, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Logix Federal Credit Union full-time

    Pros

    Well managed organization; pleasant, positive and fun environment; management cares and invests heavily in their employees; many Great Place to Work events hosted for employees throughout the year; good salary and benefits; many opportunities for advancement, and much more.

    Cons

    Parking can be a little rough at times, but this is due to the rapid growth of the company and will be solved when we move to our brand new, larger building in Santa Clarita.


  9. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Logix Federal Credit Union full-time (More than 8 years)

    Pros

    AMAZING medical benefits! Worth it just in itself. The company also tries to make it a fun environment for employees.

    Cons

    None that I can think of.


  10. Helpful (4)

    "I guess I ended up in a bad department and encountered a witch along the way."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Close to home. Parking lot is spacious and convenient.

    Cons

    Dark, enclosed, claustrophobic, jail-like office. Dark, dusty, dingy, and just plain dirty (actual dirt spread all around from dead plants) work space with extremely crowded desks that scream -- hoarders work here --). Many tattooed employees who do not seem to care about looking professional. Perfect environment for an older crowd. Avoid visiting the bathrooms as much as possible - they are stinky, outdated, and still showcase latrines from the 1920's, perhaps even older.


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