London Drugs Reviews | Glassdoor

London Drugs Reviews

Updated February 18, 2017
148 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Clint Mahlman
23 Ratings

148 Employee Reviews

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Pros
Cons
  • OH, and they don't typically hire full-timers (except for management and rare occasions) so if you work part-time (in 9 reviews)

  • Low pay if your working to pay for tuition (in 8 reviews)

More Pros and Cons

  1. "Payroll Administrator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good vacation, sick benefits and healthcare benefits (covers all prescription costs)

    Cons

    Not much growth opportunities


  2. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at London Drugs full-time (Less than a year)

    Pros

    - Good hours
    - Can grow with company
    - Good team
    - Professional workspace vibe
    - Always something new to learn

    Cons

    - Somewhat incompetent management
    - No benefits whatsoever for full-timers even, unless you've been with the company for more than 2 years.
    - Workspace can seem somewhat bland after sometime


  3. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Administrative in Vancouver, BC (Canada)
    Former Employee - Sales Administrative in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    London Drugs at Vine and Broadway Street, Vancouver BC was a great place to work. Diverse environment.

    Cons

    Part time pay was minimum

    Advice to Management

    Store managers were amazing. Especially Lester was an exceptional leader, and has a passion for his work. He is always energetic, and supportive.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great to work part-time during school times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Saskatoon, SK (Canada)
    Former Employee - Sales Associate/Cashier in Saskatoon, SK (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at London Drugs part-time (More than a year)

    Pros

    Not very high paced, reasonable place to work for. Very friendly staff. 20% employee discount on non-sale items and clearance items.

    Cons

    In training you are told all about store policies and procedures. What should you do when customer is not satisfied. At the end, when you follow the policy and customer asks for the manager, the management almost never backs you up and goes with customer suggestion. You fill like you are the stupidest person on the planet.

    Advice to Management

    Back up the employees when they follow company policies


  6. "Computer Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at London Drugs part-time

    Pros

    Introductory knowledge was helpful
    Definitely a good stepping stone for young employees
    A lot of useful training on building rapport with customers

    Cons

    Not a lot of hours
    Work is a little boring and repetitive

    Advice to Management

    Nothing really, my management was great. No complaints, job was boring because of lack of customers.


  7. Helpful (1)

    "Not too bad not to great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Edmonton, AB (Canada)
    Current Employee - Customer Service Representative in Edmonton, AB (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at London Drugs part-time

    Pros

    This is an ok place to work while going to school/university and is better than a fast food place flipping burgers. The staff discount is pretty good and the majority of my co-workers are good people.

    Cons

    Management is the whole gamut from good to awful. They micro manage everyone! We have had head office management make at least 5 visits to our store in less than 2 months. They do not hire full time unless it is for a management position so if your choice is a retail career look somewhere else because you will have to live on part time hours that fluctuate throughout the year. If you do happen to get a management position be ready to give you soul to the company and do what ever they deem necessary. Last but not least do not count on any training other than the couple days before you start in the store on how to run a till. I have been told flat out that I am expected to learn products on my own time and that they do not have the time or budget to train people.

    Advice to Management

    Treat people like you want to be treated, train your staff, stop micro managing people and update your equipment.


  8. "Not really that impressed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at London Drugs full-time

    Pros

    The customers were very nice

    Cons

    but the staff turnover was so high you never got to know anyone and everyone keeps to themselves

    Advice to Management

    A little more empathy would have been nice


  9. "Sales and Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    -Not hard
    -Fun
    -Coworkers were friendly
    -Little more than minimum wage

    Cons

    -Not very flexible
    -During christmas did not let us book off more than two days off
    -Management was hard to work with.

    Advice to Management

    Be more understanding of employee circumstances and be more flexable with scheduling


  10. "Better than average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Vancouver, BC (Canada)
    Current Employee - Customer Service in Vancouver, BC (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at London Drugs part-time (More than a year)

    Pros

    -Small bonus if you are better than average at your job
    -Good benefits
    -Employee discount (gets you to about sale price but rarely more and stacks on certain BIN products)

    Cons

    -Understaffed ~10-20% of the time
    -If you are a pushover they will push you over
    -Sometimes have to put your foot down

    Advice to Management

    The happier your employees are the better job they will do.


  11. "Stock Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    - nothing
    - nothing
    - nothing
    - nothing

    Cons

    - All the rest
    - Terrible managers
    - Terrible benefits



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