Lone Star Circle of Care Reviews | Glassdoor

Lone Star Circle of Care Reviews

Updated November 3, 2017
42 reviews

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3.5
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Recommend to a friend
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Rhonda Mundhenk, JD, MPH
13 Ratings

42 Employee Reviews

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  1. "Opportunity to give service to those in need."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Lone Star Circle of Care part-time

    Pros

    Enabled to care for very underserved, chronically ill people in my community often with multiple and difficult diagnoses.

    Cons

    Nextgen was a very significant and very burdensome EMR.
    The metrics issue was the most poignant and discouraging system that was enforced.


  2. "LVN"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Lone Star Circle of Care (More than 5 years)

    Pros

    They provide a great service to the uninsured and under-insured.

    Cons

    They are consistently short on staff in the clinics

  3. Helpful (1)

    "Too many chiefs"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Receptive to staff needs -

    Cons

    Lots of bureaucracy and too many chiefs


  4. Helpful (1)

    "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Team work, sustained through a financial hardship, diverse teams

    Cons

    Lack of transparency. Unclear goals and consistency with direction.


  5. Helpful (3)

    "Leadership Issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Administration in Georgetown, TX
    Former Employee - Administration in Georgetown, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Was close to my home. Employees were friendly, warm, and believed in mission.

    Cons

    Executive level leaders have questionable work ethics. They are self promoting, spend too much money on fleet vehicles and lavish business dinners, routine catered meals, all on grant money. They only promote those that fit in with their personal lifestyle.

    Advice to Management

    The board members need to take a good look at the senior level executives, running the present Lone Star Circle of Care.


  6. "Billing Department encourages team work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Billing in Georgetown, TX
    Current Employee - Billing in Georgetown, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lone Star Circle of Care full-time (More than 5 years)

    Pros

    I have worked with LSCC for several years. I came from the clinic and just love how Billing Department is run. It is highly organized due to the Director actually identifying areas to improve and setting goals and expectations high. I completely disagree with previous review, we have so many team building events and managment is always looking for ways to make everyone happy. You cant please everyone so 1-2 bad apples may think they are being singled out when they are being called out for not pulling their weight. We are very busy but workloads are set to be equal as long as you come to work to work and not play around.

    Cons

    Certain staff members dont pull their weight and others pay the price by picking up the slack. Other than that, busy but managable.

    Advice to Management

    Get rid of dead weight and negative specialist that pull the whole team down. The recent management change should fix everything as the director gets the big picture and can see through the excuses. Will lose good employees if the issue employees dont change or get removed from the department. Glad that we finally have a dirctor with goals and that knows the billing system, keep good management as last few years directors didnt have a clue.


  7. Helpful (1)

    "As as medical billing specialist I'm able to see the beginning to end process on getting medical bills paid."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Billing Specialist in Georgetown, TX
    Current Employee - Billing Specialist in Georgetown, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Lone Star Circle of Care full-time (More than 3 years)

    Pros

    The organization is great, for the most part the mission they have set out to serve the underinsured makes anyone happy to work for a company like Lone Star.

    Cons

    Management at Lone Star is very unorganized, they cater to specific groups with in the billing department specifically and do a terrible job at creating a team work environment.

    Advice to Management

    Instead of allowing certain groups to alienate another group, work together and help create a teamwork environment.

  8. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    Mission of the organization and the patients it serves.

    Cons

    At the time, administration was not the best. I hope it has improved.


  9. "FULL TIME EMPLOYEE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Georgetown, TX
    Current Employee - Anonymous Employee in Georgetown, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lone Star Circle of Care has been a great place to work. Like with any company, there have been moments of stress. But through strong leadership and a clear mission we have been able to get through it. The challenges are daily and varied and leave me satisfied. I have grown a lot working here.

    Cons

    None that I can think of.


  10. "PSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lone Star Circle of Care full-time (More than 3 years)

    Pros

    Lone Star Circle of Care offers awesome health benefits. The company is competitive when it comes to compensation. After 6 months with the company you can move to a different dept. if another position with LSCC interest you. LSCC is flexible with work schedules.

    Cons

    LSCC can improve on doing meetings with the whole company to see exactly who we work with. We do have meetings with CEO Rhonda which is nice, but it would be nice to see the whole company.


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