Lonely Planet Manager Reviews | Glassdoor

Lonely Planet Manager Reviews

Updated May 18, 2018

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Found 5 reviews

2.1
StarStarStarStarStar
Rating TrendsRating Trends
15%
Recommend to a Friend
Luis Cabrera
0 Ratings
  1. Helpful (4)

    "Creative and hard working team with values to be proud of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Manager in Franklin, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lonely Planet full-time for less than a year

    Pros

    I've worked for many agencies, both very large and small - I can honestly say that I've never worked for a more pleasant team of creative minds that support each other like no other. It's motivating to work for a company that holds strongly to the ideals of serving the traveler first without selling out to the highest bidder.

    Cons

    Expect a lot of hard work, needing to be flexible, and resourceful. Many people here come from agency backgrounds with the ambition & energy to hit the ground running - it may surprising to some that you have to bring your talents and skills to the table, offering for the good of the company.

    Advice to Management

    Listen to those in the trenches, your best asset are the people that are committing themselves heart & soul to a brand they believe in, and will stand behind with true leadership at the helm.

    Lonely Planet2016-04-21
  2. Helpful (3)

    "Constant pivoting of direction made progress nearly impossible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lonely Planet

    Pros

    Talented people. Creative minds. You get to travel from your desktop. Laid back atmosphere. Friendly coworkers.

    Cons

    As other reviews have mentioned, there is a severe lack of experience at the highest levels of management, leading to a lot of distrust among employees and constant pivoting of where the company should focus. Most of the good leaders end up leaving out of frustration. The inability to recruit high level management has left important positions empty, creating more strain on other departments.

    Advice to Management

    Get out of the way. Let the many smart employees you have on staff do what they are good at.

    Lonely Planet2018-05-18
  3. Helpful (9)

    "A place to park your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lonely Planet full-time for less than a year

    Pros

    You won't achieve much, but you can park your career here for a while (as long as you're not in management - see below). You'll be surrounded by young, friendly people. You'll have short workdays, long lunches, and time off when you want. You will get little management supervision (but lots of direction). You can work remotely as much as you want.

    Cons

    Regardless of your position, you will likely report directly to the CEO (usually via some informal "group leader") due to the high management attrition and difficulty in recruiting replacements. You will not get performance reviews or business/product updates. Your work will be driven by decisions without discussion and focused on features that are dictated from above rather than discussed. Much of this will be driven...

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    Advice to Management

    The travel publishing business is mature and not growing. Lonely Planet wants to innovate a change. But the digital business is run like it's stuck in the 1990s. So it suffers from a constantly revolving inventory of new managers who quit or are fired in frustration. As per other reviews, Lonely Planet needs to replace senior leadership to fix the persistent issues, and enable proper management of the business overall....

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    Lonely Planet2018-02-25
  4. Helpful (1)

    "Good place"

    StarStarStarStarStar
      Former Employee - Product Manager in Nashville, TN
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Lonely Planet for less than a year

      Pros

      - There is a lot of good energy because of the great brand - You have access to a lot of data - Salary was good - Team was friendly

      Cons

      - There is a lot of turnover because of lack of management - They don't have a clear digital vision

      Advice to Management

      Move to digital with all the effort

      Lonely Planet2016-11-16
    • Helpful (12)

      "A Dying Brand"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Project Manager in Nashville, TN
      Doesn't Recommend
      Negative Outlook

      I worked at Lonely Planet full-time for more than a year

      Pros

      You get to talk about travel on most days

      Cons

      Leadership is a revolving door; office culture is pretty sad; rather than fill positions, the company is more concerned with saving money and squeezing out energy from existing employees until they quit. I wouldn't be surprised if they go under in the next year or two.

      Advice to Management

      Employ an appropriate amount of people; focus on talent retention; accept that you need to spend money to make money and communicate a brand direction to the people doing the actual work so that there is something to mentally invest in.

      Lonely Planet2015-11-05
    Found 5 reviews