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LongHorn Steakhouse

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LongHorn Steakhouse

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LongHorn Steakhouse Reviews

Updated Dec 4, 2023

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Found 2,434 of over 2K reviews
3.8
69% Recommend to a Friend
LongHorn Steakhouse CEO Gene Lee
83% Approve of CEO

Found 2,428 of over 2K reviews

3.8
69%
Recommend to a Friend
83%
Approve of CEO
LongHorn Steakhouse CEO Gene Lee
Gene Lee
770 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
  • "Poor management and constantly making scheduling issues(in 195 reviews)
  • "The other employees all feel entitled to be a boss and managers do nothing about it.(in 108 reviews)
  • "Management showed clear favoritism and was not consistent in how they disciplined or executed regulations.(in 26 reviews)
  • "Time off management and free food(in 12 reviews)
  • "Favorites are abundant, typically employees who stand around doing nothing (talking to managers)(in 11 reviews)

Ratings by Demographics

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This rating reflects the overall rating of LongHorn Steakhouse and is not affected by filters.

    1. 5.0
      Aug 8, 2023
      Server
      Former Employee
      Jackson, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Quick money, flexible schedule, mostly fun atmosphere

      Cons

      Mostly mandatory weekends and holidays

      1. 3.0
        Nov 29, 2023
        Manager FOH
        Current Employee, more than 10 years
        Tampa, FL
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Darden(Longhorn parent company) for the most part runs the best restaurants in the industry. They know the market, customers, etc much better than other groups. You feel like you are working for a well oiled machine. Benefits and pay are good, not excellent but you trade this off for working for a more solid foundation. Long termers reap some nice vacation times and for the most part they do their best to make sure you get that time. If you're looking for solid and dependable this could be a restaurant group that fits one's needs. A big plus is the 9 brands Darden owns and you get discounts at those other brands when you dine.

        Cons

        This is a very high stress job(Top 10%). Labor situations are often very tenuous and Labor is run very tight here, so a callout or lack of an employee means you'll be working their position and managing the responsibilities of running the restaurant at the same time. Constantly dealing with broken equipment, AC, etc just gets tedious and adds to stress when having to listen to staff complaints all day. IT here is generally horrible, other restaurant groups are way ahead here. Lastly, guests here can be very problematic, they know this is the restaurant they can get freebies at ease and they play that tune well. Corporate will always believe guest over managers, so one has to be extremely careful dealing with them. Favoritism can also be rampant here.

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        1. 5.0
          Dec 4, 2023
          Restaurant Manager
          Current Employee, more than 3 years
          Slidell, LA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          I love their emphasis on people and great culture!

          Cons

          In the past, we were consistently working 50-60 hours a week, but they’re making a big effort to improve quality of life.

          1. 5.0
            Nov 26, 2023
            Crew Member/Grill Cook
            Current Employee, less than 1 year
            Wilkes-Barre, PA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Management is competent, knowledgeable and always willing to help out. Expectations are clearly laid out, anything that's outside of the job description is asked for. Availability is respected. Pay is quite competitive compared to the neighboring restaurants.

            Cons

            Closing shifts usually result in clocking out at midnight or later.

            1. 2.0
              Nov 28, 2023
              Kitchen Team Member
              Current Employee, more than 3 years
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Pay is just decent. Discounts are cool.

              Cons

              You are either the bosses favorite pet, or you can do no right. Workplace politics is out of control. If you want to work here and you are a competent employee, you have to compete against the managers favorite, and if you do so the managers will try to convince you that you are sub par employee to keep you from taking positions they want to give to the employees they like. The managers will expect you to perform at a level they have no chance of keeping up with themselves. They will blatantly lie to your face and call you unprofessional if you prove them wrong. They core values are a joke and go right out of the window when it gets busy, but will expect you to maintain them while Patting their favorite pets for blatantly breaking the rules and standards in pursuit of getting the job done. You will be told not to socialize by managers who talk to much. You will be told to move faster by managers who are much slower than you. You will be told to cook better by managers that cannot cook. The best way to describe this company's way of doing this it's like this, you will watch you manager play stupid games and hand you the stupid prize. They will plan badly and tell you it's because you're not working hard enough. If something goes wrong it is the fault of the house punching bag and never the fault of management's awful planning.

              1. 3.0
                Dec 4, 2023
                Server/Bartender
                Former Employee, more than 3 years
                Florence, KY
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Great job with mediocre management. Great stepping stone

                Cons

                Management has a hard time being consistent. Like working for a 5 headed learning disabled giraffe that can't talk to itself.

                1. 5.0
                  Nov 23, 2023
                  Founder and Managing Partner
                  Current Employee, more than 5 years
                  Bowie, MD
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Benefits are very good and opportunities

                  Cons

                  Hours of operations, length of shifts

                  1. 5.0
                    Nov 13, 2023
                    Server
                    Current Employee, more than 5 years
                    Rock Hill, SC
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    -Make great money through tips -good, caring management -Flexible schedule

                    Cons

                    -Clientele sometimes -Very fast-paced environment (can be a pro)

                    1. 5.0
                      Nov 16, 2023
                      Server
                      Former Employee, more than 3 years
                      Kennesaw, GA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      One of the best jobs I've ever had!

                      Cons

                      I don't have a single con

                      1. 4.0
                        Nov 6, 2023
                        Server/Waiter
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Most managers are good and helpful. Employee meals is a great bonus. The app is very helpful.

                        Cons

                        Managers with passive aggressive and control issues are not well addressed. Double shifts do not have proper breaks established.

                      Viewing 1 - 10 of 2,428 Reviews
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                      LongHorn Steakhouse Reviews FAQs

                      LongHorn Steakhouse has an overall rating of 3.8 out of 5, based on over 2,471 reviews left anonymously by employees. 69% of employees would recommend working at LongHorn Steakhouse to a friend and 62% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, LongHorn Steakhouse employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at LongHorn Steakhouse. This rating has decreased by -1% over the last 12 months.

                      69% of LongHorn Steakhouse employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated LongHorn Steakhouse 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at LongHorn Steakhouse to be career development, management, benefits and the cons to be workplace .

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                      Marketing Manager

                      Based on your experience, what preceded the job offer email: have you received that relatively fast, or you’ve been waiting in silence? For how long?

                      2
                      0 Comments

                      Underwriter

                      Had an interview today and at the end recruiter asked if I was interviewing with another company I was honest and said yes I currently have an offer already with another company. Should I have said that? Worried it may hurt my chances with the interview process going forward.

                      3
                      3 Comments

                      Co-founder

                      Many people are getting ghosted during the interview process these days so I started https://ghosts.fyi to track companies that regularly ghost. Let me know if you could see this being helpful during your job search!

                      12
                      1 Comment

                      Glassdoor has 2,471 LongHorn Steakhouse reviews submitted anonymously by LongHorn Steakhouse employees. Read employee reviews and ratings on Glassdoor to decide if LongHorn Steakhouse is right for you.