LongHorn Steakhouse Reviews | Glassdoor

LongHorn Steakhouse Reviews

Updated January 16, 2018
523 reviews

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3.6
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Gene Lee
119 Ratings

523 Employee Reviews

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Pros
  • Fun atmosphere and good money for what you're required to do (in 29 reviews)

  • Management works with you for a flexible schedule (in 26 reviews)

Cons
  • A lot of long hours a lot of scheduling open shifts right after the closing shift (in 25 reviews)

  • Accountability and Work Life balance (in 9 reviews)

More Pros and Cons

  1. "Managing Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LongHorn Steakhouse full-time (More than 5 years)

    Pros

    Team member center culture with a "make it happen" attitude for guest satisfaction

    Cons

    Fast development needed to run successful location


  2. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LongHorn Steakhouse full-time

    Pros

    Great family atmosphere amongst employees.

    Cons

    Sometimes.....management’s inconsistencies. They all need to get on the same page.

    Advice to Management

    Be consistent. Get on the same page. Follow through.

  3. "Fun, fast-paced environment with excellent earnings potential."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Reading, MA
    Current Employee - Server in Reading, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LongHorn Steakhouse full-time (Less than a year)

    Pros

    Flexible hours, proven product with excellent food and loyal customer base. There is a lot of comradery among the staff which adds to a positive work experience.

    Cons

    You need to work weekend nights to maximize income potential. Servers are expected to do a lot of “side-work” during their shift which can be difficult at times when it’s very busy.

    Advice to Management

    None.


  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Partner in Houston, TX
    Former Employee - Managing Partner in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LongHorn Steakhouse full-time (More than 3 years)

    Pros

    Great culture and training. Good people to work with.

    Cons

    In this market sales were slow, but a new comer


  5. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waitress in Acworth, GA
    Former Employee - Server/Waitress in Acworth, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at LongHorn Steakhouse part-time (More than a year)

    Pros

    I served here and enjoyed it, it was very often busy and made pretty good money through tips. Management was always very helpful at my location and always brought in food for the staff.

    Cons

    You have to deal with the general public and your earnings depend on how much they are willing to spend.


  6. "Bartender/Service Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender/Service Professional in Knoxville, TN
    Former Employee - Bartender/Service Professional in Knoxville, TN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at LongHorn Steakhouse full-time (More than a year)

    Pros

    Huge company, so plenty of places to move to and positions to move into.

    Cons

    Very corporate, so it's hard to do things the way you find best. Poor connection between restaurant management and corporate management, leading to the dangling of promotions without any action.

    Advice to Management

    Provide a more clear path for people to move up within the company.


  7. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Lebanon, PA
    Former Employee - Server/Waiter in Lebanon, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LongHorn Steakhouse part-time

    Pros

    The management and staff are the nicest I’ve ever seen in the restaurant industry. Very supportive.

    Cons

    Because of the democratic the tips aren’t very good

    Advice to Management

    Have an on call floater type person to fill in the blanks

  8. "Line Cook experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at LongHorn Steakhouse part-time

    Pros

    Friendly and understanding management. Flecible hours

    Cons

    Hard work. Late nights. Got Dirty.


  9. "Decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at LongHorn Steakhouse (More than a year)

    Pros

    Friendly staff and good management

    Cons

    Crazy hours and long commute (in my case)


  10. "My Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Phoenix, AZ
    Current Employee - Server/Bartender in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook

    I have been working at LongHorn Steakhouse part-time (More than a year)

    Pros

    Management emphasizes culture and values greatly. They are open to suggestions and easy to reach out to with issues. They actively help kitchen staff when needed.

    Cons

    Often understaffed. Employees are continually quitting and being hired causing there to be a constant need to train people who aren’t experienced. Management cares more about guests then they tend to help employees. Management cares more about helping the kitchen and leaves servers fending for themselves.

    Advice to Management

    Show servers you care about helping us when we need it. Kitchen staff aren’t the only ones who need hand helping out. Get a handle on why people keep quitting and fix it. It’s hard working with and training new staff on a monthly basis.


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