LongHorn Steakhouse Reviews | Glassdoor

LongHorn Steakhouse Reviews

Updated July 18, 2018
595 reviews

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3.7
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Gene Lee
143 Ratings

595 Employee Reviews

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Pros
  • "Good money, great company to work for" (in 30 reviews)

  • "Management works with you for a flexible schedule" (in 26 reviews)

Cons
  • "Work Life Balance and Stress Level" (in 13 reviews)

  • "A lot of long hours a lot of scheduling open shifts right after the closing shift" (in 26 reviews)

More Pros and Cons

  1. "Benefits of Working at Longhorn/Darden"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SA/Server in Rochester, NY
    Current Employee - SA/Server in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LongHorn Steakhouse part-time (Less than a year)

    Pros

    Free training meals, great atmosphere, best management I've worked for in 5 different jobs and industries. Nice hours and work well with my availability. If you work in a good region/demographic the people who visit the place are also nice!

    Cons

    No cons yet, the only bad thing is sometimes there are people who are rude, but thats not Longhorn's issue.


  2. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at LongHorn Steakhouse part-time

    Pros

    Management is nice, decent pay for a serving job, short shifts

    Cons

    sometimes they do not enforce company policy and procedures

  3. "Mostly Good"

    StarStarStarStarStar
    Former Employee - Server/Waiter
    Former Employee - Server/Waiter

    I worked at LongHorn Steakhouse full-time

    Pros

    Tons of money to be made during dinner shifts.

    Cons

    Management has favorites that always get the better shifts and sections.

    Advice to Management

    Rotate sections with all servers.


  4. "Gain a lot of experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Charleston, SC
    Former Employee - Manager in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LongHorn Steakhouse full-time (More than 10 years)

    Pros

    Knowledge, purchasing power, benefits, personal days

    Cons

    Large corporation less communication through the levels of hierarchy

    Advice to Management

    More control of General Managers


  5. "Good place to work"

    StarStarStarStarStar
    Current Employee - Server in Kansas City, MO
    Current Employee - Server in Kansas City, MO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at LongHorn Steakhouse part-time (More than 3 years)

    Pros

    High ticket prices and general positive guest interaction

    Cons

    Every summer the A/C breaks

    Advice to Management

    More attention to infrastructure upkeep and updates


  6. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Boca Raton, FL
    Former Employee - Cashier in Boca Raton, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at LongHorn Steakhouse part-time (More than a year)

    Pros

    Civilized clean peaceful nice teamwork

    Cons

    Crowded loud traffic people slow


  7. "Avoid Bartender, Be a Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender
    Current Employee - Bartender
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at LongHorn Steakhouse part-time (More than a year)

    Pros

    Fun people to work with, Good environment, potential to make good money

    Cons

    Bartender flexibility is non-existent, more work for less money as Bartender, many things are not ordered and stocked so you have to improvise when making drinks.

    Advice to Management

    There is no incentive to become a Bartender. Yes, you receive tip share for drink sales, but the amount you make total (and in tips) is far less than a server. 9/10 Bartenders do not get a section, tips are split between 2 bartenders on the weekend (even if they are awful nights), and with only 4-5 bartenders hired, there is not flexibility with schedules. The To-Go servers get paid more than us hourly and in tips on some nights. During the week, Bartenders have to do all the To-Go orders with no To-Go server wage.

  8. "Enjoyable and rewarding for the moment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Hanover, PA
    Current Employee - Server/Waiter in Hanover, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at LongHorn Steakhouse part-time (Less than a year)

    Pros

    They brought in some amazing managers to fix out store. Everyone gets along now and it is usually a great environment to be in for a kitchen that can sometimes be high-stress

    Cons

    Poor management when I first started last year. Micromanagement doesn’t help anyone in a restaurant.

    Advice to Management

    Listen to employee concerns and maybe have a meeting every couple months to figure out if anything should be changed or revised.


  9. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LongHorn Steakhouse part-time

    Pros

    The money is always good.

    Cons

    Some locations can be frustrating with their operating systems.


  10. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at LongHorn Steakhouse part-time

    Pros

    Amazing benefits for even part time workers. Easy to move up from hostess to server to bartender. Great team value. Excellent management.

    Cons

    They do stay open during very inclement weather, but that’s most restaurants.


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