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LongHorn Steakhouse Employee Reviews about "people"
Updated Dec 5, 2023
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Full-time, Part-time
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Found 2,434 of over 2K reviews
69% Recommend to a Friend
83% Approve of CEO
Found 275 of over 2K reviews
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Recommend to a Friend
Approve of CEO
Gene Lee
770 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "If your willing to work hard and have great people skills consider joining our team." (in 99 reviews)
Cons
- "The other employees all feel entitled to be a boss and managers do nothing about it." (in 105 reviews)
- "Management showed clear favoritism and was not consistent in how they disciplined or executed regulations." (in 27 reviews)
Ratings by Demographics
This rating reflects the overall rating of LongHorn Steakhouse and is not affected by filters.
Reviews about "people"
Return to all Reviews- 2.0Oct 25, 2021HostessCurrent EmployeeAllen, TX
Pros
Discounts for certain things, 2 Free therapy lesson, pay is pretty good, some of the managers actually will listen to you.
Cons
People can be rude and aggressive
- 5.0Dec 19, 2022Anonymous EmployeeFormer Employee
Pros
Great work environment and people
Cons
Have none that I can think of
- 4.0Oct 13, 2021ServerCurrent EmployeeBrentwood, TN
Pros
the money is decent and the management is good, they work with me on time off and my busy schedule as a college student. free sides and 1/2 off
Cons
some of the customers who come through are terrible tippers at my location but most people are great
- 4.0May 1, 2017Prep Cook/DishwasherCurrent Employee, more than 5 yearsBelton, MO
Pros
I like the people I work with and the 25% discount on Darden restaurants is nice. They also worked with my college schedule.
Cons
It can be difficult at first but once you get the hang of it it becomes a lot easier. High turnover rate.
- 5.0Jul 11, 2018SA/ServerCurrent Employee, less than 1 yearRochester, NY
Pros
Free training meals, great atmosphere, best management I've worked for in 5 different jobs and industries. Nice hours and work well with my availability. If you work in a good region/demographic the people who visit the place are also nice!
Cons
No cons yet, the only bad thing is sometimes there are people who are rude, but thats not Longhorn's issue.
- 4.0Sep 1, 2016Bartender/ServerCurrent Employee, more than 3 yearsFairview Park, OH
Pros
I have worked as a cook a host and a bartender over the course of the last three years and have enjoyed every minute of my job. If your willing to work hard and have great people skills consider joining our team. Every position pays well and you get weekly pay checks. Serving positions you walk out daily with your tips!
Cons
Always on your feet. Don't get breaks. Have to work nights weekends and holidays.
- 5.0Oct 14, 2014Restaurant ManagerCurrent Employee, more than 10 yearsJacksonville, FL
Pros
The Food-Some of the best in casual dining. Proud of what we serve. The People- Most restaurants are chock full of awesome people who care about each other and care about the guests they serve. Longorn has INDUSTRY LEADING EMPLOYEE RETENTION. The Growth- I have seen this company grow from 30 restaurants to now almost 500 and still growing. The Opportunity- I have personally seen THOUSANDS of employees get promoted into Management, Many of them are now GM's and/or Managing Partners, Directors of Operations Regional Vice Presidents and countless Corporate positions. If you cant grow here, it isn't the company....it's You. The Pay- Entry Level Managers now average close to $50k their first year. $50k!! Successful managers make Considerably more. Average performing Managing Partners make $75-90k, and highly successful leaders make $90-100k. The complainers are the Non-Performers. Culture-Once you dring the Longhorn Cool-aid, your hooked. People love the serving and caring environment. It's not perfect, but hey,... we're talking about humans. If we were perfect, we wouldn't need a site like this to rate ourselves.
Cons
Size- It's now a big company and decisions are made based on 150,000 employees not individuals. The Standard Complaints- Hey, it's the restaurant industry. We work nights, weekends and holidays. People Issues- Stupid people do stupid things. Both on the Employee side and the Management side.
1 - 2.0Aug 27, 2014Bartender/ServerFormer Employee, less than 1 year
Pros
The tips were great and the people that you wait on are usually very nice.
Cons
The management is absolutely terrible. We got told to work off the clock for hours upon hours every month. On top of that the managers had no idea what they were doing. The average ticket time sometimes was 40 minutes. Your tips go down the longer tables wait for food. Many times my tables had to wait so long that they had to comp the food. I would NEVER work here again.
- 3.0Jul 28, 2014ServerFormer Employee, more than 1 yearCoralville, IA
Pros
The employees were awesome. A lot of really great people that were willing to help when I was triple sat. Free food during training and 50% when you're working. On busy nights, it was nice to have hosts help to flip tables.
Cons
The menu is huge. During each shift a guest would joke that it was the size of an encyclopedia. The management was incredibly passive aggressive. They were always searching for someone to blame (even if the blame fell on them) instead of boasting morale. High productivity at all costs with lots of side work. Servers are required to tip out the hosts, even if they never bus your table. It was exhausting. I would consider a different job if you want to have the time to do well at University.
- 1.0May 24, 2016ServerCurrent EmployeeVirginia Beach, VA
Pros
Solid amount of hours offered here as a server, and very quick, easy money usually. I've met alot of great people at my job and had fun working alot of times.
Cons
Management is severely lacking in my particular store. There's a huge lack in consistancy and discipline does not seem to exist at all. No benefits, as they make sure to never let anyone work for more than 40 hours a week.
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