Longos Customer Service Representative Reviews | Glassdoor

Longos Customer Service Representative Reviews

Updated Jul 2, 2019

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Found 8 reviews

4.5
StarStarStarStarStar
Rating TrendsRating Trends
100%
Recommend to a Friend
2%
Approve of CEO
Anthony Longo
2 Ratings
  1. "Good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Mississauga, ON
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Longos part-time for more than 3 years

    Pros

    Treats you Like a family

    Cons

    Treatment by customers is poor

    Longos2019-07-02
  2. "Okay place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Longos part-time

    Pros

    - Easy to get days off with dayforce - Opportunities to learn within and outside the department - Good environment for the most part, coworkers are good but it gets hard when the store is busy

    Cons

    - Constantly witnessed new hires get offered a better wage than those who've been working for years and get more hours too - Can be stressful when its busy, managers stop treating you like people

    Advice to Management

    make sure you're being fair to everyone and offer opportunities to learn

    Longos2019-06-13
  3. "Customer Service Representative"

    StarStarStarStarStar
    • Culture & Values
    • Compensation and Benefits
    Former Employee - Customer Service Representative in Toronto, ON

    I worked at Longos part-time for more than a year

    Pros

    - Great Pay - Good for entry job

    Cons

    - Not Challenging - Can be mundane

    Longos2018-11-04
  4. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Milton, ON
    Recommends
    Negative Outlook

    I worked at Longos part-time for more than 3 years

    Pros

    Caring, helpful, engaging, Loved working with the team

    Cons

    No room to grow in my field

    Longos2018-11-11
  5. "Good Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 

    I worked at Longos part-time for more than 8 years

    Pros

    Feels very like a family environment amongst employees.

    Cons

    If you work in customer service you're expected to put up with a lot of abuse and won't necessarily have management there to protect you.

    Longos2017-02-19
  6. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Longos part-time for more than a year

    Pros

    Great atmosphere, very healthy work environment, great managers, top management is all family and very supportive of the company.

    Cons

    Can be stressful at busy times, only in the GTA so movement is limited

    Advice to Management

    have better contact with employees from top management

    Longos2016-04-25
  7. "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends

    I worked at Longos

    Pros

    Friendly employees, most customers were kind, easy job, positive atmosphere, effective management.

    Cons

    Repetitive/routine work, required working some evenings and weekends, paperwork, minimum wage pay, difficult to get into management.

    Longos2015-11-12
  8. "Great friendly place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    No opinion of CEO

    I worked at Longos part-time for more than a year

    Pros

    family-oriented great co-workers customers are happy because staff is friendly

    Cons

    managers were sometimes unwilling to help

    Advice to Management

    Keep doing what you're doing

    Longos2014-07-18
Found 8 reviews