Longs Drug Reviews | Glassdoor

Longs Drug Reviews

26 reviews

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3.0
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Longs Drug CEO, President and CEO, CVS Caremark Larry J. Merlo
Larry J. Merlo
2 Ratings

26 Employee Reviews

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Pros
  • Nice benefits, flexible schedule, not bad place to work (in 4 reviews)

  • They had flexible hours for students (in 3 reviews)

Cons
  • It no longer felt like the family run business that it once was (in 3 reviews)

  • For those who don't know, Long's is owned by CVS, but we're different than other (in 12 reviews)

More Pros and Cons

  1. "Don't know why I stayed so long"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Longs Drug full-time (More than a year)

    Pros

    Great learning experience for a high school student. Definitely one of the most trying times in my career. Other than that there weren't many pros. I don't know why I stayed there so long.

    Cons

    The managers didn't seem to have a clear idea where they wanted to take the company. There were always half baked ideas and unfinished projects.

    Advice to Management

    Have only one or two goals at a time. Don't work employees to exhaustion. Think clearly about the goals you want to achieve and layout a plan to get there and update everyone so everyone can be on the same page.


  2. "Great people to work with, but the customers can be a bit too much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerk/Cashier in Waipahu, HI
    Former Employee - Clerk/Cashier in Waipahu, HI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Longs Drug part-time (More than a year)

    Pros

    Great employees/coworkers, lots of hours available, very flexible vacation days, and discounts on everyday groceries are nice!

    Cons

    Often understaffed, as a result some people are overworked and stay behind far past their clock out, the customers can be often too much for the small locations

    Advice to Management

    Give more funding to the stores to hire more employees/give incentive to existing workers to work

  3. Helpful (1)

    "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Kaneohe, HI
    Current Employee - Cashier in Kaneohe, HI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Longs Drug full-time (More than a year)

    Pros

    Good health benefits, full time work is fufilled if asked, always something to do- never bored.

    Cons

    Slow and frustrating point-of-sale software, returns are taken back requently even if damaged or broken by the customer, items are out of stock very frequently, raises are not provided until after a year and a half, management is strict and follows a points system regarding attendance- even if your sick or injured, no customer service area- cashiers must handle and address all problems.

    Advice to Management

    Provide cashiers with more support, fix in-store coupon issues so OR-ing isn't required, customer service stations are in demand and needed.


  4. "Pharmacy technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Pharmacy Technician in Tracy, CA
    Current Employee - Certified Pharmacy Technician in Tracy, CA
    Recommends
    Positive Outlook

    I have been working at Longs Drug full-time

    Pros

    Flexible work hours, full time and part time position

    Cons

    Cutting hours, for full time worker they didn't have enough hours

    Advice to Management

    Improve empolyee hours


  5. "Interesting"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Honolulu, HI
    Current Employee - Cashier in Honolulu, HI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Longs Drug part-time (Less than a year)

    Pros

    Great coworkers, new relationships, some great customers, leaning new things

    Cons

    A lot of rude customer's that think they are better and always know better. Can get very hectic and busy and people are very impatient. CVS makes things a lot more complicated and their system is extremely slow and needs to be updated.

    Advice to Management

    Listen to what the employees are saying in their comments and not only because a lot complained about it but even the small things especially to make it easier on everyone


  6. "Went downhill fast when CVS bought them"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Honolulu, HI
    Current Employee - Department Manager in Honolulu, HI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Longs Drug full-time (More than 10 years)

    Pros

    Great employees and benefits. Lots of extracurricular activities.

    Cons

    Impossible expectations in limited timeframe

    Advice to Management

    Budgets need to be reviewed to account for greater competition


  7. "High School/ College Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Photo Technician in Danville, CA
    Former Employee - Photo Technician in Danville, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Longs Drug part-time (More than 3 years)

    Pros

    Sometimes cool people worked there. It made work more fun and time pass by.

    Cons

    Boring work sometimes if facing shelves/stocking. Customers can be rude.

    Advice to Management

    None

  8. Helpful (1)

    "Overall nice place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Walnut Creek, CA
    Former Employee - Department Manager in Walnut Creek, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Longs Drug full-time (More than a year)

    Pros

    Good location, Good leadership, nice work life balance, employees were dedicated and cared about the company and their personal contribution. Would have stayed longer if company did not get taken over by CVS

    Cons

    Was not the most advanced in technology and systems. Investments in supply chain and inventory management were paying off - and move toward centralizing inventory assortment decisions were paying off - however, CVS takeover changed the direction.


  9. "i hope cvs will improve on what we have"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacist in Merced, CA
    Current Employee - Pharmacist in Merced, CA
    No opinion of CEO

    Pros

    decent pay - overtime available - extra work available- lots of stores to pickfrom-from hawaii to california-life insurance and disability available- insurance is costly but fairly good. it is hard to find techs that can operate the complicated and outdated system. training is avialable - but is inadequate- resource system is extensive and you get free continuing education - system is available to give good service if you have trained and adequate help. we have janitor service that seems to do a minimal job-

    Cons

    outdated computer system-not real good communication with management-benefits are less than most-work overload-more help could be given for cleaning stores - my store is fairly clean but some stores are not- they are not real good recruiters for pharmacists in some areas we are really limited.

    Advice to Management

    more labor equals better service equals more rx volume equals more money for the companyupdate computer system- fix ordering system - allow staff rphs to order class 2 drugs -


  10. "Cashier"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Longs Drug part-time (More than a year)

    Pros

    Nice benefits, flexible schedule, not bad place to work

    Cons

    salary cap and career path options

    Advice to Management

    more growth opportunities


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