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Loom Reviews

3.5
63% Recommend to a Friend
Loom CEO Joe Thomas
63% Approve of CEO
3.5
63%
Recommend to a Friend
63%
Approve of CEO
Loom CEO Joe Thomas
Joe Thomas
68 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great benefits + flexibility(in 14 reviews)
  • "My time working at Loom was great and the people are fantastic to work with(in 9 reviews)
  • "Pay is decent, fully remote work, product has potential(in 7 reviews)
  • "Amazing team, very low ego, remote first(in 7 reviews)
  • "first company and makes it all the more easier to buy into the mission and own it.(in 3 reviews)
Cons
  • "Ego’s are big, the leadership team routinely talks crap about other members on the leadership team.(in 7 reviews)
  • "The culture is changing a lot which you can expect at a growing company.(in 7 reviews)
  • "It's clear leadership has no idea how to extract value from the product and convert free users to paid customers.(in 6 reviews)
  • "Really inexperienced managers were catapulted into positions of leadership and that led to very difficult working conditions as an IC and so much thrash because of management.(in 4 reviews)
  • "CEO and COO make decisions in a vacuum.(in 3 reviews)

Ratings by Demographics

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Found 77 of over 77 reviews

Updated Aug 9, 2023

    1. 5.0
      Aug 9, 2023
      Senior Product Manager
      Current Employee, more than 1 year
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people that work at Loom are intelligent, low ego, and fun to work with. Everyone's passionate about the product and there is a collective desire to win Loom is a much more efficient and focused business now compared to the business we were 6-12 months ago. Generally speaking the problems we get to work on really interesting and hard problems.

      Cons

      Loom is still a startup, meaning our process for planning and operating teams is still something we're constantly developing. You should expect a fast-paced environment, and understand things will change There are moments when we're expected to disagree and commit and work on something proposed by leadership. It doesn't happen often, but it does happen

      1
      1. 4.0
        Aug 9, 2023
        Anonymous Employee
        Current Employee, more than 3 years
        Recommend
        CEO Approval
        Business Outlook

        Pros

        - Startup environment that moves fast and tries to make an impact quickly. Not a lot of red tape to go through, so you feel like you are providing a lot of value very quickly - As with any company, sometimes there are hurdles with Leadership, but have never been at a company where folks are so willing to hear you out and have an open conversation about how they/we can do better going forward - Leadership is very supportive and will always carve out time to talk with you if needed, even if they up to their ears in work - Provides a ton of opportunity to grow - the company values it's existing employees more so than any other company I've been at. They will work with you on what you are interested in and where you want to grow in your career

        Cons

        The main con is something I feel like I would see at any other startup, and have. Lots of things move very quickly and sometimes it feels like there are a fair amount of changes happening and communication sometimes gets lost - but it does feel like leadership and managers try to think through all the scenarios and edge cases before making any significant changes/decisions.

        2
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      Loom Reviews FAQs

      Loom has an overall rating of 3.5 out of 5, based on over 77 reviews left anonymously by employees. 63% of employees would recommend working at Loom to a friend and 57% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Loom employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Loom. This rating has decreased by -8% over the last 12 months.

      63% of Loom employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Loom 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Loom to be coworkers, benefits, culture and the cons to be management, career development, senior leadership.

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      Glassdoor has 77 Loom reviews submitted anonymously by Loom employees. Read employee reviews and ratings on Glassdoor to decide if Loom is right for you.