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Lord & Taylor Reviews
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    Lord & Taylor Reviews

    Updated August 19, 2018
    810 reviews

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    Full-timePart-time
    2.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Helena Foulkes
    3 Ratings

    810 Employee Reviews

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    Pros
    Cons

    • "Not very good work-life balance due to sticking people with 365/24/7 pagers even through holidays/timeoff" (in 18 reviews)

    • "No employee discount unless you take out a credit card" (in 37 reviews)

    More Pros and Cons

    1. "Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Lord & Taylor part-time

      Pros

      Great team environment, friendly managers

      Cons

      Long hours no cafeteria for lunch break

      Advice to Management

      During holiday season do not cram associates to covering only one part of the store

    2. "Great place to work."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Lord & Taylor full-time

      Pros

      Nice managers. Good atmosphere.

      Cons

      None. Everything is good. No improvements needed.

      Advice to Management

      None. Everything is great.

      3. Join the Lord & Taylor team
      See Our Latest Jobs

    3. "handbag specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      Pros

      loved helping customers pick out a handbag for themselves or for a gift; get 15% employee discount

      Cons

      lots of standing on your feet

    4. "Department manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Lord & Taylor full-time

      Pros

      Great discounts working with a great staff

      Cons

      Long hours and run down store

    5. "mailroom assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Mailroom Assistant in New York, NY
      Current Employee - Mailroom Assistant in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Lord & Taylor full-time (More than 10 years)

      Pros

      work there is like work with the family and many different areas to work , good benefit and many other good things

      Cons

      the main store is closing that sad

      Advice to Management

      you do your job and everything will be wonderful for you

    6. "Receiving Associate"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Lord & Taylor part-time

      Pros

      Flexible hours and most weekends off

      Cons

      Very low pay and early hours

    7. "Just ok"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Lord & Taylor full-time (More than 5 years)

      Pros

      Family oriented below upper management

      Cons

      No overall strategy, poor communication

    8. "Not the worst company to work company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Care Associate in Jackson, MS
      Current Employee - Customer Care Associate in Jackson, MS
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Lord & Taylor full-time (More than a year)

      Pros

      They do take notice of your hard work by giving gift cards to restaurants

      Cons

      Horrible managers on the supervisor that hated their job, never wanted to take calls
      Pay was locked in at $10.50 and possibly a .15 annual raise

      Advice to Management

      Do better and the company wouldn’t have run into the ground

    9. "Sales associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Associate in Boca Raton, FL
      Current Employee - Sales Associate in Boca Raton, FL
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Lord & Taylor part-time (More than a year)

      Pros

      Great people (Boca Raton Store), great store.

      Cons

      Hourly rate is pretty low, there is no accountability.

      Advice to Management

      Ask your employees’ opinion on what they really think and what they would change

    10. "A fair company doing fair things"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Tamaqua, PA
      Former Employee - Customer Service Representative in Tamaqua, PA
      Recommends
      Negative Outlook
      Disapproves of CEO

      I worked at Lord & Taylor full-time (More than 3 years)

      Pros

      It had work at home at the time, and may still be doing that for certain positions. Overrall pretty easy workflow regarding sales of department store items. Customers were mostly friendly and so was coworkers and management.

      Cons

      Management can be non-responsive. The calls be back-to-back in the christmas time. Pay is like 9.25 to start. Systems are lackluster and legacy - needs overhaul of all IT systems

      Advice to Management

      Please put a word in to have the IT system infrastructure to be completely re-done from the ground up, to NRDC the investment firm that own L&T and other chains from behind the curtain.

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