Lord & Taylor Reviews | Glassdoor

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Lord & Taylor Reviews

Updated February 23, 2018
766 reviews

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3.0
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Recommend to a friend
Approve of CEO
Lord & Taylor Chairman Richard A. Baker
Richard A. Baker
252 Ratings

766 Employee Reviews

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Pros
Cons
  • No employee discount unless you take out a credit card (in 37 reviews)

  • They don't encourage the best work/ life balance (in 17 reviews)

More Pros and Cons

  1. "I miss my employment here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Dearborn, MI
    Former Employee - Retail Sales Associate in Dearborn, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Lord & Taylor full-time (More than 10 years)

    Pros

    Great working schedule could make appointments because you knew your day off. Great pay and felt appreciated

    Cons

    Employee lounge but that is something of a personal nature that I felt it could be bigger and more spacious not really a problem just an observation no complaints

    Advice to Management

    The management team were the best team that I have ever engaged with. I was displaced in 2006 when the branch I worked in was closed I have yet to work with top notch management again since my departure I miss my employment here.


  2. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lord & Taylor part-time

    Pros

    Great team environment, friendly managers

    Cons

    Long hours no cafeteria for lunch break

    Advice to Management

    During holiday season do not cram associates to covering only one part of the store

  3. "Still love retail..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lord & Taylor part-time (More than a year)

    Pros

    The employee Discount are excellent

    Cons

    The start pay rate is min. wage ; difficult to schedule any personal vacation or time off more than a three weeks out.

    Advice to Management

    Be more considerate with the forecasting the monthly work rotation. Heed more than a week notice.


  4. "Sales Associate of Intimate Apparel"

    StarStarStarStarStar
    Former Employee - Retail Sales Associate in New York, NY
    Former Employee - Retail Sales Associate in New York, NY

    I worked at Lord & Taylor full-time (Less than a year)

    Pros

    Beautiful store and great location.

    Cons

    Gossipy employees and some what lazy managers

    Advice to Management

    Do the job you get paid to do


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    I worked at Lord & Taylor part-time

    Pros

    great employee discounts at lord & taylor and saks fifth avenue

    Cons

    management is a little disorganized


  6. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Gaithersburg, MD
    Former Employee - Sales Associate in Gaithersburg, MD
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Building good relationships with your team members and some customers, some benefits. Good hours to work and weekends off .

    Cons

    Dressed all formal and getting paid minimum, sometimes when you got get that many sales you get into deficit .


  7. "Stay Away"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lord & Taylor full-time

    Pros

    Unlimited PTO and sick days

    Cons

    Lays off more than half the company and expects remaining employees to do work of at least one other person without any increase in pay or worthwhile incentive.

  8. "Part time Sales Associate Walt Whitman mall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in South Huntington, NY
    Former Employee - Sales Associate in South Huntington, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Lord & Taylor part-time (More than a year)

    Pros

    Good products, loyal customers, good location.

    Cons

    The clientele, gossiping, returning former employees who clearly were the reason why the location declined, lots of complaining, some VERY lazy coworkers some shifts. Incredibly understaffed.

    Advice to Management

    Keep trying, some of you guys really do a good job and a little kindness to your staff goes a really long way.


  9. "Mediocre"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lord & Taylor full-time

    Pros

    Associate Discount
    Accessible Location in NYC

    Cons

    Poor Upper Management
    Mediocre processes and operations


  10. "beauty adviser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lord & Taylor full-time

    Pros

    More opportunity to grew up, Good organization, Good benefit.

    Cons

    Good organization, Respectful, High standard, more opportunity to grew up.


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