Lord & Taylor Reviews | Glassdoor

Lord & Taylor Reviews

Updated Oct 14, 2019

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Found 889 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
66%
Approve of CEO
Lord & Taylor CEO Helena Foulkes (no image)
Helena Foulkes
30 Ratings
Pros
Cons
  • "Pushing to open up a credit card(in 38 reviews)

  • "Long hours no cafeteria for lunch break(in 35 reviews)

More Pros and Cons
  1. "Wonderful"

    StarStarStarStarStar
    Former Employee - Cashier in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lord & Taylor part-time for more than 3 years

    Pros

    Culture, pay, people, perks, work-life balance

    Cons

    There weren't really any cons

    Lord & Taylor2019-04-18
  2. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Retail Sales Associate 

    I worked at Lord & Taylor part-time

    Pros

    Get good discounts and great products

    Cons

    Biased coworkers and management, high turnovers

    Advice to Management

    Treat all employees fairly

    Lord & Taylor2019-10-14
  3. "Great experience working there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Stock Associate in Schaumburg, IL
    Recommends
    Positive Outlook

    I worked at Lord & Taylor part-time for less than a year

    Pros

    Very friendly people and good work environment.

    Cons

    Typical retail job cons of many hours of standing or "busy work".

    Lord & Taylor2019-09-25
  4. "Lord and Taylor K of P"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Sales Representative in King of Prussia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lord & Taylor part-time for more than 5 years

    Pros

    Great merchandise, good sales team.

    Cons

    Crazy limited hours, no raises , lazy management, disgusting fitting rooms no oversight of customers and lots of theft.

    Advice to Management

    Try respecting employees, answer associates phone calls and try to walk the selling floor at least once a day.

    Lord & Taylor2019-09-23
  5. "Bobbi Brown Cosmetics Beauty Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Syracuse, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lord & Taylor full-time for less than a year

    Pros

    I loved working with cosmetics and loved my team. I had a great counter manager and colleagues. I felt that I gained a lot of cosmetics product knowledge working at the Bobbi counter.

    Cons

    During the interview I asked many questions to clarify the meaning of their rotating schedule. The department manager gave me very vague answers and did not explain it fully. After working a few months I realized it was nearly impossible to schedule anything in my personal life in advance. The rotating schedule did not have much order or structure, it constantly fluctuated. The cosmetics department had very high... turnover. Employees were constantly resigning or getting fired, which made the tension very high.

    Show More

    Advice to Management

    Offer a schedule with better work life balance versus a rotating schedule

    Lord & Taylor2019-09-21
  6. "An okay place to work"

    StarStarStarStarStar
    Former Employee - Sales Associate 

    I worked at Lord & Taylor part-time for more than a year

    Pros

    Always need work, Easy to pick up shifts

    Cons

    Co-workers always miserable and not helpful, Management will take advantage of new workers

    Lord & Taylor2019-09-18
  7. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 

    I have been working at Lord & Taylor part-time for more than a year

    Pros

    Good break times, nice co-workers

    Cons

    Can't think of anything right now

    Lord & Taylor2019-08-22
  8. "L&T"

    StarStarStarStarStar
    Former Employee - Sales Associate 

    I worked at Lord & Taylor part-time

    Pros

    Partime hours near a mall easy money

    Cons

    Standing, little money, short break

    Lord & Taylor2019-09-18
  9. "Managers Unhelpful and rude to employees"

    StarStarStarStarStar
    Former Employee - Sales Associate 

    I worked at Lord & Taylor part-time

    Pros

    the discount is a plus

    Cons

    the employees arent the kindest to workers, seems like inconvenience

    Lord & Taylor2019-08-13
  10. "Great career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Buyer in New York, NY

    I worked at Lord & Taylor full-time for more than 5 years

    Pros

    awesome people and a rewarding career

    Cons

    no flexibility and very long hours

    Lord & Taylor2019-07-29
Found 889 reviews