Lorna Jane Assistant Manager Reviews | Glassdoor

Lorna Jane Assistant Manager Reviews

Updated May 4, 2019

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Found 15 reviews

1.5
StarStarStarStarStar
Rating TrendsRating Trends
0%
Recommend to a Friend
2%
Approve of CEO
Bill Clarkson
11 Ratings
  1. Helpful (7)

    "Just So-So"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Shop Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Lorna Jane

    Pros

    I worked with a great group of girls, pay wasn't bad (for retail), the product is really cute and functional. Brand philosophy is positive and well-meaning.

    Cons

    Employee discount is not competitive to that of similar brands and did not make me want to purchase the product. Selling technique is VERY pushy and likely turns people off of the brand. Store traffic can be so slow that it's incredibly discouraging. They started offering a new bonus system but it's nearly impossible to achieve.

    Lorna Jane2015-08-29
  2. Helpful (5)

    "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lorna Jane full-time for more than a year

    Pros

    Some of the tights are really great quality. They use very nice fabrics.

    Cons

    To many cons to list.. If you are thinking of applying here - dont. Just run away. Pay is awful. Parking is not covered for employees - even when parking is close to $20 a day. This company expects a ton of off the clock work which you will not be compensated for and will be punished if you do not do it. You are required to use your personal vehicle for company purposes without reimbursement for gas. This company...

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    Advice to Management

    CHANGE.

    Lorna Jane2018-03-11
  3. Helpful (5)

    "They run the company like a sorority house"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lorna Jane full-time for more than 3 years

    Pros

    Small discount on clothes, but be prepared to have to spend your entire paycheck there to feel accepted by management.

    Cons

    Upper Management is very disrespectful and always asks you to work when your not on the clock. Everything is based off of how much someone likes you/ your looks. If they want you out they will make up crazy reasons to fire you or make you feel so incredibly uncomfortable that you quit. I should have sued for the way I was treated. When resigning I spoke to HR about new management harassing me and they did not care.

    Advice to Management

    Start making smarter business decisions or you will keep having more lawsuits. When you get a serious complaint, follow up on it.

    Lorna Jane2017-12-03
  4. Helpful (2)

    "Assistant Shop Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Shop Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lorna Jane full-time for more than a year

    Pros

    The women that I worked with at the store level were great. Also, the discount WAS great.

    Cons

    Upper management constantly calls and would bully in store associates. Pressured into an almost desperate sales environment, definitely not luxury.

    Advice to Management

    Lease lining is a joke in today's day and age. Everyone gets information from the internet or word of mouth. Ladies who can afford the product are put off by being approached in the mall. Also, handing out catalogs cannot be cost effective. Having moved on to working at a contemporary luxury driven brand, I have to say the Lorna Jane in your face way of selling does not work. Best thing I learned was, "May I check...

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    Lorna Jane2017-07-18
  5. Helpful (7)

    "Assistant Shop Manager- assisted the store manager with hiring, scheduling, merchandising and coaching the team."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Shop Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lorna Jane full-time for less than a year

    Pros

    Fun environment at times. Pushed me to be active. Keep in touch with my manager.

    Cons

    The store was extremely slow. We had to stand outside and hand out flyers to people walking by. They over work you. Upper management was emotionally and verbally abusive. Upper management did not lead by example but expected you to be 110% all of the time. There was no real support and help with growth. The turn over rate was insane.

    Advice to Management

    When someone's father dies, don't ask them to step up after a week. Worst company I've ever worked for. Quality of the product is below average. I would never recommend the product to anyone nor would I suggest anyone work there. The pressure they put on employees is absolutely absurd. HR never did anything when I approached them with my concerns. This company will not succeed in the US.

    Lorna Jane2016-07-12
  6. Helpful (4)

    "ASM disappointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Shop Manager in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Lorna Jane

    Pros

    I love what the company {was supposed} to be about. Move. Nourish. Believe. My staff was awesome and I still keep in touch with girls from the other stores.

    Cons

    Worst company I have ever worked for. They were constantly calling us from head office asking us what we were doing and why we weren't selling anything. We worked until our 5th hour with no break, but legally they can't allow us to do so, so they asked us to close and lock the gate for us to take a 10 min break. But that is completely ridiculous, if you have a customer in your store you cannot just close the gate and...

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    Lorna Jane2016-04-28
  7. Helpful (5)

    "Not very stable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Shop Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Lorna Jane full-time for more than a year

    Pros

    Getting to wear your work out clothes to work. You will have a lot of down time if you work in the Texas area since the stores are not busy.

    Cons

    Company is not stable or consistent. Events in store are planned last minute. The company is getting cheaper and cheaper with quality as well as what they offer to their employees and customers. Employee discount has been cut in almost half, which is absurd since you are highly encouraged to wear the product to work. A normally priced $100 tight is still $70 with your discount.

    Advice to Management

    You will always need to make your numbers, I suggest if your store is slow to book a ton of trunk shows to bring in extra money.

    Lorna Jane2015-08-03

    Lorna Jane Response

    August 13, 2015Human Resources Manager

    Thank you for taking the time to share your experience, and to post a review of what your life as a Team Member is like at Lorna Jane, in Texas. We wish you were happier with our Team Member Discount Policy, and encourage you to talk to us directly about any issues or concerns ...

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  8. Helpful (6)

    "Listen to you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Lorna Jane

    Pros

    Working at Lorna Jane truly is a sisterhood. The woman you work with our truly the best!

    Cons

    Need to care more about there employees.

    Advice to Management

    Listen to you're employees and actually care.

    Lorna Jane2015-04-28

    Lorna Jane Response

    August 13, 2015Human Resources Manager

    Thank you for taking the time to let us know about your experience working in Texas. We're disappointed to hear that you don't feel as if the Company cares about you. We are here and we are listening. If you're having issues that you don't feel comfortable addressing with your direct ...

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  9. Helpful (2)

    "Growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Shop Manager in Frisco, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lorna Jane full-time for less than a year

    Pros

    Being part of a sisterhood who strives to motivate and inspire women to look and feel their best by being both comfortable and confident in their clothes, therefore their bodies

    Cons

    Not ideal health coverage Does not meet pay merit for the current regional market

    Advice to Management

    Consider implementing better health benefits and researching a store's location prior to building or slowing down the company's mass expansion

    Lorna Jane2014-10-15

    Lorna Jane Response

    December 29, 2014Human Resources Manager

    Lorna Jane is committed to serving and empowering women all over the world, including all Team Members - whether they are Store Leaders, Active Stylists, or part of the Support Team. Health and wellness, through active living, are our core values. As of December 1, 2014, the Company ...

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  10. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lorna Jane part-time for more than a year

    Pros

    Good product training knowledge that’s it. It honestly all depends on your team and state manager

    Cons

    They put the emphasis on managers to get customers in the store even when you’ve exhausted options they expect you to run events ect. Too much pressure on managers for the stores to reach kpi’s

    Lorna Jane2019-05-05
Found 15 reviews