Lorna Jane Store Manager Reviews | Glassdoor

Lorna Jane Store Manager Reviews

Updated Apr 20, 2019

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Found 19 reviews

1.9
StarStarStarStarStar
Rating TrendsRating Trends
27%
Recommend to a Friend
37%
Approve of CEO
Bill Clarkson
10 Ratings
  1. Helpful (5)

    "Store leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Positive Outlook

    I have been working at Lorna Jane full-time for more than a year

    Pros

    Lorna Jane her self is very supportive and inspiring to all stores and team members! We are encouraged to think outside of the box! Amazing support from all levels!!

    Cons

    We currently do not have 401k and we do not have a bonus structure

    Advice to Management

    Lorna janes has built this brand through hard work, believing anything is possible, and dedication to herself. I love Lorna Jane it's amazing!!

    Lorna Jane2015-08-19
  2. Helpful (3)

    "Save your Time/Energy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Lorna Jane full-time for more than 3 years

    Pros

    Being around health and wellness.

    Cons

    I worked at Lorna Jane for 3 years and put so much time, dedication, and love into this job with horrible pay especially in a city where cost of living is pricey. I worked at 3 different locations. One being high volume which was great when I started as an Assistant Manager with a great manager and district leader training me. I wanted the opportunity to move to a different state which I interviewed so I could transfer....

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    Advice to Management

    Stay in Australia. Too many competitors and better product in the US aka Lululemon. Clear indication when your CEO has to borrow $$ from your Australian market to keep stores afloat here.

    Lorna Jane2019-03-19
  3. Helpful (1)

    "Toxic work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Huntington Beach, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lorna Jane full-time for less than a year

    Pros

    Team members were the best !

    Cons

    I took this position because my location was a lower volume store . I knew I had to put in the extra work to keep it running but I never thought “extra work” would be me working 7-14 days consecutively. No work life balance at all . In general hiring someone takes a week entirely then training them and getting them on board is another story . I put In a longer notice because my location was under staffed most of my new...

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    Advice to Management

    Treat others fairly , hire someone who’s well equipped to run 2 different districts not just one . Plus no one works for free , in California anyone who is salary is compensated OT after the 40 hours . Know your laws .

    Lorna Jane2019-03-07
  4. Helpful (5)

    "Toxic environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Store Manager in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lorna Jane full-time for less than a year

    Pros

    What the company represents from the outside. The product is comparable to nothing else in quality and design

    Cons

    Ethically this company is at the bottom in its market. Employee relations does not exist. HR presence is minimal, offering employees to feel as if they have no support or resources. Laws don’t apply to the operations of this company. There is no structure for the upper management so they do things in an unethical manner with no consequences. It’s almost as if they run the company simply bc they have stayed and put up...

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    Advice to Management

    Operate and conduct yourselves in the manner of which you try to portray to the public. Honestly it will create happy and healthy employees .

    Lorna Jane2018-10-05
  5. Helpful (4)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in No Huntingdon, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lorna Jane full-time for more than a year

    Pros

    Impressive products and some great co-workers. Enjoyed my boss and my team. Opened up doors for to new fitness opportunities in my personal life.

    Cons

    Too many unrealistic expectations set by people in corporate who have never run one of these stores. The “tools” given to stores are not usually highly beneficial. ZERO marketing strategy for stores outside of having staff pass out catalogs which is near impossible without a full team. We are expected to use our personal vehicles to drive sales at “trunk shows” with little to NO reimbursement for gas or damages. Department...

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    Advice to Management

    Listen to the people actually serving your customers and treat them with respect and recognize their efforts. Your store teams make you the dollars. Get consistent. Keep making good active wear.

    Lorna Jane2018-07-14
  6. Helpful (1)

    "Run far far away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lorna Jane for less than a year

    Pros

    Dress code, however they took away the employee discount which we were able to afford the merchandise.

    Cons

    Disgusting, completely disgusting. You will not find another company in the US where they treat their employees with such disrespect, degrading of their team members, unrealistic of their future, and it just keeps getting worse. There is no way they will be in business much longer. When entire teams walk out, head office is dropping like flies, and even super part time employees are miserable there is obviously something...

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    Advice to Management

    Learn respect, shut down before you go bankrupt.

    Lorna Jane2017-11-16
  7. "Practice what you preach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lorna Jane full-time for less than a year

    Pros

    Cute clothes and great DM

    Cons

    No work like balance.

    Lorna Jane2017-01-25
  8. Helpful (4)

    "Love Lorna Jane"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lorna Jane full-time for more than a year

    Pros

    Wonderful network of customers, colleagues and fitness professionals! Fabulous brand philosophy and challenging environment with room for growth. Fantastic product, discounts, access to events and free workouts!! I met the most amazing, talented, inspiring women here that I will never forget.

    Cons

    Extremely pushy sales hounding, which left many employees and customers feeling uncomfortable.

    Advice to Management

    Keep building the best teams, hiring the most inspiring motivated players!

    Lorna Jane2016-08-26
  9. Helpful (12)

    "Shop Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Newark, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Lorna Jane for more than a year

    Pros

    Wear activewear to work. Get $20 bonus for every $500 sale you make at the store.

    Cons

    A culture of scrutiny and micromanagement with numerous rules and regulations. No budget for executing events even though stores are expected to book events to drive business. Upper leadership (district leaders and above) use threats and anger to 'motivate' and get results, not feedback, coaching, and support. Numerous spelling errors on marketing material sent to stores that does not get addressed or corrected, and looks...

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    Advice to Management

    If you truly want LJ to succeed in the US, you must understand that it is NOT Australia, and you need a new strategy that is more forward thinking. OR remain in mediocrity; the choice is yours.

    Lorna Jane2016-03-03
  10. Helpful (6)

    "Shop Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Orange, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lorna Jane for more than a year

    Pros

    Love the whole MNB philosophy, being positive and being able to be a part of a team of strong women (and men sometimes)! Always enjoyed coming to work !

    Cons

    None that I can think of .

    Advice to Management

    Please work on organization , especially on US corporate office. Everyone seems to bash on them , but it is a process . They just need more of a solid / professional structure. DM should not post pictures getting drunk on Instagram when some staff follow them.

    Lorna Jane2015-08-08

    Lorna Jane Response

    August 13, 2015Human Resources Manager

    Thank you so much for taking the time to leave a review and share your perspective. We are thrilled to read your comment about how much you enjoyed coming to work, and that you had a positive experience working with us. Thank you for your feedback, and support of the Company. We ...

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Found 19 reviews