Los Angeles Metro Reviews | Glassdoor

Los Angeles Metro Reviews

Updated June 16, 2017
62 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Approve of CEO
Los Angeles Metro CEO Phillip A. Washington
Phillip A. Washington
14 Ratings

62 Employee Reviews

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Pros
  • Great benefits and flexibility for all employees (in 9 reviews)

  • it has very good benefits and as a government agency the job is very stable (in 5 reviews)

Cons
  • Your just a badge number to managment (in 3 reviews)

  • There is no individual recognition for the hard work you do every day (in 2 reviews)

More Pros and Cons

  1. "It pays the bills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Safety in Los Angeles, CA
    Current Employee - Safety in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Los Angeles Metro full-time

    Pros

    It's a steady pay check, pays the bills.

    Cons

    No room for promotion. It's hard to promote.

    Advice to Management

    Stop hiring people with no degrees to positions that require a degree!


  2. "L.A. MTA Bus Operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Operator in Los Angeles, CA
    Current Employee - Bus Operator in Los Angeles, CA

    I have been working at Los Angeles Metro full-time (More than 8 years)

    Pros

    The salary and benefits are good, you can choose the division you work at or become a supervisor if you want.

    Cons

    If you have low seniority be prepared to work all holidays and less desirable routes.


  3. Helpful (1)

    "formerly METRO's Entry Level Training Program"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Associate in Los Angeles, CA
    Current Employee - Transportation Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Los Angeles Metro full-time (Less than a year)

    Pros

    Great pay, work environment and real world experience

    Cons

    Very political, nepotism(good if you know someone of course), no benefits, no job security for this position despite the fact that the program was made to train the person for eventual employment.

    Advice to Management

    Keep these employees within the company, they have dedicated 2 years of their lives learning and performing their duties just to be let go. Although this does provide great working experience, La Metro has prestige enough that most Associates would not want to leave if given the choice so why not take advantage of that loyalty and the fact that they have proven themselves to be able to work without incident while performing what is required of them. Unless they get a major complaint or a write up I do not see why this position should be a revolving door for temporary employees. Keeping them around is cheaper for the company too because they save money from the lower pay grade and lack of health benefits, along with what comes with hiring someone new. This is best for Metro and the employee so why shouldn't they be kept for future job openings, the program should focus on integrating these associates instead of getting rid of them.


  4. "No room for promotions! If you are a suck up you scored!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Geberal Clerk III in Los Angeles, CA
    Former Employee - Geberal Clerk III in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Los Angeles Metro full-time (More than 10 years)

    Pros

    Benefits are good, hours are good depending on the department. Some locations are easy to get to if you are close to downtown LA.

    Cons

    If you suck up to management maybe you will move up. If you're not black then good luck because blacks are favored here. Unions are a joke! They promote useless people and don't go off of work performance.

    Advice to Management

    Clean house!!!!


  5. "Engineering Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Trainee, Engineering Associate in Los Angeles, CA
    Current Employee - Engineering Trainee, Engineering Associate in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Los Angeles Metro full-time (More than 3 years)

    Pros

    Great Design-Build Project Opportunities with LA Metro

    Cons

    Not much upward mobility or growth. City of Los Angeles has better training opportunities and better salary.

    Advice to Management

    Give Employees better training opportunities and promotional advancement. Their Entry Level Training Program trains people, but does not offer future employment. Need a rotation program.


  6. "Being a Bus Operator sucks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Operator in Los Angeles, CA
    Current Employee - Bus Operator in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Los Angeles Metro part-time (More than 5 years)

    Pros

    Good health benefits and the pay isn't so bad. Pay for your for schooling.

    Cons

    No one cares about the driver. Management nor the supervisors. The bus breaks down and they still want you to drive it. NO open opportunities to move up!

    Advice to Management

    Have more job opportunities open for drivers, then just to be a supervisor. Not just for TCU employees


  7. "Administrative Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Intern in Los Angeles, CA
    Former Employee - Administrative Intern in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Los Angeles Metro part-time (More than a year)

    Pros

    Free employee rides and great cafeteria.

    Cons

    Some depts are quite boring and too relaxed.

    Advice to Management

    None.


  8. Helpful (2)

    "Bus Operator, only do it if you REALLY REALLY NEED A JOB!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Operator in Los Angeles, CA
    Current Employee - Bus Operator in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Los Angeles Metro part-time (More than 3 years)

    Pros

    They pay well, I have been fortunate to never have to work on the weekends due to me staying a part time Operator.

    Cons

    Being a bus Operator, you are nothing more than just your badge number even though we are the ones who keep the company afloat. I have been spit on, attacked, threatened repeatedly by passengers and the company does nothing to make you the employee feel safe. It was gotten to the point where i am literally scared to go to work everyday because God knows what's going to happen to me next. Some of the management stinks. I was being harassed for almost a year from my division manager had to file and EEO claim on her and repeated calls to the union and the end result was to send me to another division when she was the one harassing me! God forbid you get sick outside of work and have to take time off, I had surgery last year over the summer and once I returned to work I received a note stating I was on the verge of suspension because of my surgery I had HOW IN THE WORLD IS THAT EVEN LEGAL! The supervisors think they are cops, they talk down on bus operators as if we're children. I am currently looking for work else where so I can get the hell out of MTA. I can't stress this enough DO NOT apply as a bus Operator unless you really need a job it's not worth the stress!

    Advice to Management

    Treat your bus operators better and maybe people would be more excited about coming to work.


  9. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Environmental Compliance and Services Trainee in Los Angeles, CA
    Current Employee - Environmental Compliance and Services Trainee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Los Angeles Metro full-time (More than 3 years)

    Pros

    The new CEO has made a huge difference! I feel much more appreciated as an employee because of the initiatives he has enacted (i.e. merit based raises).

    Cons

    Still underpaid based on market value

    Advice to Management

    When executive management is reviewed yearly, their staff should have a say in his/her evaluation.


  10. "Service Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Attendant in Los Angeles, CA
    Current Employee - Service Attendant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Los Angeles Metro full-time (More than a year)

    Pros

    Great Experience, Flexible Work Schedule, Good Pay, Great Benefits: 401k & 457k, Dental Care, Vision Care, Unionized Job, Paid Leave, Paid Sick Days, A lot of Overtime, Labor Work is not too harsh, Free Metro Rides, Raise every once in a while

    Cons

    Loud, Work Outside, Dirty Buses, Sometimes buses arrive with Vomit Pee or Poop, Graffiti on Buses, Place is ran by Seniority, Union Fees are always going up


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