Los Angeles Metro Reviews | Glassdoor

Los Angeles Metro Reviews

Updated January 31, 2019
94 reviews

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3.5
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Los Angeles Metro CEO Phillip A. Washington
Phillip A. Washington
34 Ratings

Employee Reviews

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Pros
Cons
  • "you're treated like a full time employee but without the extra benefits" (in 5 reviews)

  • "Each time I email or call, no one responds or picks up and my last day was well over 18 days ago" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Facility Systems Technician in El Monte, CA
    Current Employee - Facility Systems Technician in El Monte, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Los Angeles Metro full-time (More than a year)

    Pros

    Salary, Medical, Dental and Pension. Great benefits and pay. Vacation, sick days and floater days.

    Cons

    Not a damn thing!! I have no complaints at all.

    Advice to Management

    Management is cool as long as your not an idiot. No problems on my end.


  2. "Mechanic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Master Mechanic in Los Angeles, CA
    Current Employee - Master Mechanic in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Los Angeles Metro full-time (More than 8 years)

    Pros

    Benefits, pay, dont have to break your back. All safety equipment provided

    Cons

    Job is easy and fun when management is hired from within. Outside hiring is a drag managers try to rule with an iron fist but doesn't work and kills the shop environment. Not really rewarded for tasks done. The ethics is a little twisted but it is just my personal convictions that I dont like seeing what is going on. Women being hired because they are women and so forth. For me it's a earn your keep kind of thing. But this is the way the CEO is going with the company.

  3. Helpful (1)

    "Challenging at first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bus Operator in Los Angeles, CA
    Current Employee - Bus Operator in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Los Angeles Metro full-time (More than 5 years)

    Pros

    Great benneis......good pay.......in time pay and routes get much better especially when you turn full time...you have to stick with it.

    Cons

    Stressful.....takes some getting used to.....not so great shifts and routes for the first few years

    Advice to Management

    More rewards for good operators ..patches...recognition....maybe badges for operators...something to give operators sense of pride.


  4. "Great place to kickstart a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transportation Associate in Los Angeles, CA
    Current Employee - Transportation Associate in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Los Angeles Metro full-time (More than a year)

    Pros

    Good pay for entry-level job
    Good health care
    Diversity at the agency is a plus

    Cons

    No holiday pay
    Limited sick time

    Advice to Management

    Agency should make it easier for an entry-level or temporary employee to get hired permanently. What's the point of training for someone for two years if you have no intention of retaining them?
    Also, lots of managers (particularly males) have gigantic egos and feel as if they can do anything, say what they please and they will have no repercussions. A manager would have to commit murder in order to be let go, and even then the agency would find a way to allow them to stay. Lots of lackluster employees who keep their jobs for no good reason.
    On a positive note- keep doing what you're doing to maintain a diverse workplace.


  5. Helpful (1)

    "Storekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Storekeeper in Los Angeles, CA
    Current Employee - Storekeeper in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Los Angeles Metro full-time (More than 10 years)

    Pros

    Great company to achieve experience. Great benefits and Union environment. Salary has become much better throughout our new Labor Union contracts.

    Cons

    Not enough room to promote. Promotion it's not based on performs or education, it's usually bias.

    Advice to Management

    Change the culture.


  6. Helpful (3)

    "Hard work does not pay off."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Los Angeles, CA
    Current Employee - Senior Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Los Angeles Metro full-time (More than 3 years)

    Pros

    Pension, health and holidays.

    Cons

    HR policy makes promotions impossible. You get stuck at the position you were hired unless your boss loves you enough to go through all the hassle of posting a job opening where he/she will eventually fill with you. Also, Pay is about %10-15 below industry standards. Do not get fooled by the salary range, they offer the lowest end of it.

    Advice to Management

    Having a policy where a job opening needs to be posted when management simply wants to promote is a waste of time for everyone. It is not fair to those who apply from the outside with the hopes of having a shot at the job. This is very unethical.


  7. "Fgh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Los Angeles Metro full-time

    Pros

    Great company to work for.

    Cons

    No cons to working here.

  8. "Impactful work but bureaucratic bs is pervasive"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Employee TAP pass and access to trainings

    Cons

    People play favorites and you need to pander a bit


  9. "HR Assitant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Los Angeles Metro full-time

    Pros

    Community-like environment, opportunity for growth

    Cons

    Not enough diversity in workforce


  10. Helpful (1)

    "Worst Workplace I've Ever Worked At"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Analyst in Los Angeles, CA
    Former Employee - Administrative Analyst in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Los Angeles Metro (Less than a year)

    Pros

    They want their employees to learn so I was grateful that they offer some certificates on site that can enhance your education and time there. It's nice that they also do Metro ride alongs for the bus and rail system so you can better connect to customers and service (if you don't already ride Metro to work.)

    Cons

    The most incompetent workforce I've ever worked with. As I write this right now, I still haven't received my last paycheck from Metro. Each time I email or call, no one responds or picks up and my last day was well over 18 days ago!!! When I started here, someone in HR lost my HR paperwork that had sensitive information like my social security and identification on it. I never received an apology for that but was told it was my fault!

    Employees work with no sense of urgency and with entitlement. Nepotism seems to be a theme at Metro. There also is a lack of communication between the rail and the bus side (division still exists from RTA and MTA coming together as Metro from 20+ years ago.)

    Just do yourself a favor and go work somewhere else. Although Metro seems to have their communication team together to promote Metro's good work, internally they are a mess.

    Advice to Management

    Get rid of all the managers. Start removing people there who just show up to work to collect a paycheck. Metro is an important infrastructure but those in managerial positions just like to pretend to play office and it's detrimental when an actual crisis or emergency happens.