Loudoun Water Reviews | Glassdoor

Loudoun Water Reviews

9 reviews

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  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Manager in Ashburn, VA
    Current Employee - Solutions Manager in Ashburn, VA
    Recommends
    Positive Outlook

    I have been working at Loudoun Water full-time (More than 5 years)

    Pros

    Promotes balanced work and family life.

    Cons

    Still functions as the "old boys club."


  2. "Don't work here!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Ashburn, VA
    Former Employee - Anonymous Employee in Ashburn, VA
    Doesn't Recommend

    Pros

    no weekends. nothing else is good here.

    Cons

    Actually this place desrves NO STARS!! No actual cafeteria/lunch room. Customer Service Supervisor already has her favorites. Already has decided in her mind to fire you at will. Too much discrimination. They find any lame excuse to fire you.Very Petty.

    Advice to Management

    Be mature. Learn how to communicate effectively and stop discriminating. Lead by example.

  3. Helpful (1)

    "It WAS a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Loudoun Water full-time

    Pros

    Co-workers and peers were for the most part the best reason to work at Loudoun Water. I understand a company will have growing pains, but there is a right way and a wrong way to work through that growth. Unfortunately, Loudoun Water chose the wrong path.

    Cons

    Upper management for the most part has a holier than thou attitude, especially the former "CEO". Glad to see they did something right and brought back the former GM.

    Advice to Management

    Remember to listen to all staff, just not the select few or the "pets". If you can do this, then it may become a great place to work.


  4. Helpful (3)

    "Good Company, but Cult of Personality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ashburn Junction, VA
    Former Employee - Anonymous Employee in Ashburn Junction, VA
    Doesn't Recommend
    Positive Outlook

    I worked at Loudoun Water full-time (More than 3 years)

    Pros

    The company does good work, providing water to Loudoun County; but because they are a private monopoly, at much higher price than if they were part of county government. This translates into very nice benefits, like a short work week, higher pay than county workers, and a very generous health care plan.

    Cons

    The company is a monopoly and beyond the reach of the county voters, so they have no motivation or incentive to be efficient - the result is a culture of personality, where the upper managers run things to suit themselves and good industry practices are ignored. People are hired and fired based on how well management likes them, regardless of their actual skill -- they come "close enough" to looking like a professional operation and to a casual observer things appear as they should. It's only when you look deeper that you find the problems -- and some divisions are worse than others. They know that as long as the water flows the county will leave them alone, so they work to keep their privileged status. If you're good at being a "Yes man" to the boss, you'll do fine. Training is non-existent (it's given lip service, but rarely put into action) and industry recognized certifications are not encouraged. They talk a lot about how they "value every employee" but there are no protections at all, managers can pretty much do as they please, the existing policies are so vaguely worded they mean anything the manager wants them to mean. It's a place where -- this is written in the policy -- wearing wrinkled trousers to work can result in disciplinary action -- but that policy, like all the others, is only enforced when it suits management.

    Advice to Management

    Implement real reviews that encourage open, safe discussion of issues. You're supposed to be providing a public service, not building your own feudal kingdom.


  5. "Great learning experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Intelligent, hardworking employees that know their information

    Cons

    I had no problems with Loudoun Water

    Advice to Management

    Experience overall was a great learning experience. Would like to return for another year if possible.


  6. "Horrible Management..If your smart go somewhere else!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    1 hour lunch break, some friendly staff

    Cons

    Readers beware!! Management is VERY shady!! Direct supervisor very coniving, vindictive. Looking for any bias excuse to get rid of you! Direct supervisor clearly lacks management skills and people skills. Things done by management very unethical, wouldn't surprise me if they are faced with a lawsuit soon!

    Advice to Management

    Watch what you say and how you say things to employees clearly you are in violation of many HR policies!! 1 word for you --- LAWSUIT!!


  7. "Job Security and Supportive Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ashburn, VA
    Current Employee - Anonymous Employee in Ashburn, VA
    Recommends
    Positive Outlook

    I have been working at Loudoun Water full-time (More than a year)

    Pros

    I love many things about my position, especially coming from my previous job where employees were completely undervalued and upper management was off-site and had no idea what was going on. Here at Loudoun Water I have a Supportive Manager, the opportunity to telework from home on occasion, and a flexible work schedule to accomodate a work/life balance.

    Cons

    No cafeteria on site
    Segregation between "white collar" and "blue collar"
    No ladder to climb (Level 1, Level 2, Level 3) within a position, can leave an employee feeling stuck.

  8. Helpful (1)

    "Should learn how to appreciate staff they already have"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ashburn, VA
    Former Employee - Anonymous Employee in Ashburn, VA
    Recommends
    Neutral Outlook

    I worked at Loudoun Water full-time (More than 5 years)

    Pros

    work life balance
    telecommute options

    Cons

    try to get the highest salary when getting hired because you will never get a raise. Even if you move up the food chain.

    Advice to Management

    Learn to take value in current employees including salaries


  9. Helpful (3)

    "No Loyalty"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ashburn, VA
    Former Employee - Anonymous Employee in Ashburn, VA
    Doesn't Recommend

    Pros

    Friendly, family feeling among staff. If time off is needed for illness or vacation, there is no problem in taking the time.

    Cons

    Very weak leadership at the top. The CEO is just waiting to retire. He leaves everything in the hands of the three equal-level managers under him. The decisions they are making are questionable at best.