Louis Vuitton Reviews | Glassdoor

Louis Vuitton Reviews

Updated February 20, 2019
532 reviews

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3.3
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Louis Vuitton CEO Michael Burke
Michael Burke
145 Ratings

Employee Reviews

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Pros
Cons
  • "Forget any type of work-life balance" (in 19 reviews)

  • "Long hours, working from home is discouraged even though 99" (in 34 reviews)

More Pros and Cons

  1. "GREAT WORK ENVIORMENT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Advisor in New York, NY
    Current Employee - Client Advisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Louis Vuitton part-time (Less than a year)

    Pros

    Its actually very easy to move around in the company and get into contact with corporate. They pay for your travel! the pay is fair on-top of commission. Don't get me wrong you need a strong team leader to help you excel in the company but, your own hard work wont go unrecognized.

    Cons

    you'll get great clients, but often you'll meet crazy people! this job has actually caused me to become much less empathetic, lucky part of the job is politely telling people to get off their high horse, or at-least lowering expectation. also the discount really isn't that great, if you do the calculations your actually paying full price in France, were the bags are the lowest value. with that being said there are tons of other perks that make up for that.

    Advice to Management

    take what your CA's are saying personally because keep in mind at the end of the day ,irate clients just want to talk to a manger, they don't want anything to do with someone who can't, or won't bend the rules for them. Being ignored is not an issue I personally have, but thru grape vine I've heard it's been an issue.


  2. "Great Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Advisor
    Former Employee - Client Advisor
    Recommends

    I worked at Louis Vuitton full-time (More than a year)

    Pros

    Great Team, beautiful environment

    Cons

    Poor Training; not enough support

  3. "Overall great place to start career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Louis Vuitton full-time (Less than a year)

    Pros

    -Great business
    - smart people
    - well known company

    Cons

    -catty environment
    - senior leadership runs the show


  4. Helpful (1)

    "Great company poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Boca Raton, FL
    Former Employee - Operations in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Louis Vuitton part-time (Less than a year)

    Pros

    Great company to work with. Discounts are reasonable, good pay, they take care of you on that. Technologically better than most retail places.

    Cons

    Poor management, micromanagent, unrealistical expectation, poor training. SNOBS with management. They want you to do 20 things at the same time and not make an error. Gossip environment, hypocrites, cult mind-like culture, trash talk behind clients back aka two faced and thinks the world revolves around LV when they’re are better products out there.

    Advice to Management

    Stop hiring people that kiss up to corporate into management, they’re the reason why good hard working people quit. You do everything what they ask you and still not up to par with their “standards” while management talks do nothing but gossip to one another and to clients rather getting the job done.


  5. "It is what it is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Adv in Naples, FL
    Former Employee - Client Adv in Naples, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fashion and interesting people. Lots of exciting new stuff to sell and client events.

    Cons

    Interesting people and fashion. Numbers and time invested with hardly any return.

    Advice to Management

    Quit the politics - its retail


  6. "Call center environment not a luxury brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Service Representative in Irving, TX
    Former Employee - Client Service Representative in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Louis Vuitton full-time (More than a year)

    Pros

    Benefits, employee discount and that’s about it.

    Cons

    Culture. Non existent work culture. The place is a dictatorship. Gossip, favoritisms, managers treat employees like dirt


  7. "Horribly mismanaged on finance side for such a premier company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in New York, NY
    Current Employee - Finance Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at Louis Vuitton full-time (More than 3 years)

    Pros

    Co-workers and having LV on resume great.

    Cons

    Environment toxic. CFO has no interest in anything other the FPA team and as a result finance team suffers. Controller mentally absent and lacking in skill set required at this level. Sadly, it appears Vuitton actively wants to be rid of tenured persons.

    Advice to Management

    Management turns over every 3 - 5 years and has no vested interest. Project and talent languish as a result.

  8. "Great sales team, managers are lazy and don’t want to help the associate succeed or achieve better results"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part-Time Sales Associate in Naples, FL
    Current Employee - Part-Time Sales Associate in Naples, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Louis Vuitton part-time (Less than a year)

    Pros

    Great company. I had the pleasure to work with the best Sales Associates. They are amazing, managers take them for granted.

    Cons

    Lack of help from managers, they are all about micromanagement style. Visual merchandising is more important than helping an associate with an upset client. They rather not be bother with that. Sales associate work as a cleaning crew. It’s is more important to have extra budget for clients drinks/meals than to have a cleaning crew come more than 3 days a week. They treat the associate in operations like a maid, and also an associate. She is definitely overworked and barely gets time to be able to do her actual job description. An associate can’t count with manager to help a client for them. They go an help the client and will put the sale under the house. This is a way to push the associate to not ask managers for helpS Most of the employees in the sales team have been with the company for more than 6 years, the newer SA don’t last. There’s a very high turnover with newer of employees.

    Advice to Management

    Motivate your team. Give them SUPPORT. An employee that feels supported will produce more. If you want to avoid employees turnover, focus on permanence after the 90 days, not 10+ month after. Comentes by current employees it’s seems like it manages MO. If an employee feels it’s temporary and there’s no room for growth, they will look for a job some other place.Help you team, you are very fortunate for the team you have. A healthy environment with help the team succeed and achieve goals faster. Focus on helping them succeed and they will help you succeed.


  9. Helpful (3)

    "It's still retail but you wear a tie."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Advisor
    Former Employee - Client Advisor

    I worked at Louis Vuitton part-time (More than a year)

    Pros

    Pay was decent, and commission on top of that. Employee discount is amazing, but only for a small selection of items. This was a great job for someone in between chapters in their life. Would only recommend if you yourself are interested in luxury goods/lifestyle.

    Cons

    Management was awful. The trainings were all about empathy towards clients, yet there is none from managers/leads. Depending on where your store is located, there can be a lot of competition between coworkers. City locations are easier as most advisors already have their own client regulars that only shop with them. Forget about having a social life, schedules are usually given at 2 weeks notice if you're lucky. It may be the biggest luxury retail company in the world, but advisors can still be sent home early if business is slow. This again depends on what kind of management you have. Do not expect to be making a 6 fig salary unless you're a store manager for busy store, or working in corporate. Getting into corporate is incredibly difficult. In fact getting this job was difficult as almost all promotions and positions are filled internally. Pretty much everyone needs to know someone to get the job.

    Advice to Management

    Remember where you came from. Working in retail can be very stressful, especially while trying to make sales goals. Listen to your team, and try not to micromanage. Everyone is an adult, so treat them so. Give people chances to prove themselves, and invest back into your team.


  10. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Louis Vuitton full-time (More than 5 years)

    Pros

    Excellent workplace , good benefits

    Cons

    Insurance was a little high but worth it