Lourdes Hospital (New York) Reviews | Glassdoor

Lourdes Hospital (New York) Reviews

Updated June 19, 2017
26 reviews

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2.8
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David Patak
7 Ratings

26 Employee Reviews

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  1. "Nursing Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Nursing Assistant in Binghamton, NY
    Current Employee - Nursing Assistant in Binghamton, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lourdes Hospital (New York) full-time (More than a year)

    Pros

    Depends on the floor. Staff can be professional and very welcoming. Flexible if you are in the PRN schedule. Very understanding if you are a college student in the local area.

    Cons

    Expect administration to not always be on the same page as leading nursing staff at times


  2. "Better places out there for nurses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff RN in Binghamton, NY
    Current Employee - Staff RN in Binghamton, NY
    Doesn't Recommend
    No opinion of CEO

    I have been working at Lourdes Hospital (New York) part-time (More than a year)

    Pros

    Coworkers
    Sense of community
    Help local community
    Magnet Status...?

    Cons

    1. Lack of communication on all levels of management.
    2. Lack of communication from doctors to nurses & patients.
    3. No support from upper management (including CEO).
    4. Can't share your opinions.
    5. Managers play favorites - and it's OBVIOUS.
    6. Doctors try to push their jobs on nurses on things out of our scope of practice.
    7. Too focused on $$ and not care, yet they are also so focused on patient satisfaction surveys. Spend more $ on more staff, and patient satisfaction will improve!!!
    8. We didn't get raises this year because of a "lack of budget" but $$ is spent on really stupid and unnecessary things, like being designated as Magnet.
    9. Magnet status --- did you pay for us to pass and get re-designated? I don't know how this was possible.
    10. 5 weeks of training for GNs is not enough time
    11. Doing everything patients and their families WANT instead of what they NEED. We are the nurses and doctors, not them. We know what is better.
    12. Doctors don't listen to nurses enough. We are at patients' sides 24/7. Sometimes we actually know what is better for them. Listen.

    Advice to Management

    Listen to your nurses. Support your nurses. More staff and smaller nurse-patient ratios will improve patient satisfaction, will have patients come back & recommend Lourdes, and will in turn improve the budget. Stop being so stingy and focus on CARE. It's why we are all at Lourdes in the first place.

  3. Helpful (2)

    "Unit Secretary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unit Secretary in Binghamton, NY
    Former Employee - Unit Secretary in Binghamton, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lourdes Hospital (New York) full-time (More than 8 years)

    Pros

    Met some wonderful people both patients and staff members, saw great compassion from (some) nurses and doctors. Loved most everyone I worked with and made a few lasting friendships with co-workers.

    Cons

    Management, especially upper level was completely out of touch with the working floor staff. Expectations far outpaced even the the best staff members ability. Nurses were especially effected by the time constraints forced on them.

    Advice to Management

    Please, please walk a mile (or a shift) in your nurse's, patient care assistant's and other floor staff's shoes. There are so many fine, dedicated and eminently talented people who are just pushed to the breaking point by staffing grids, ratios & census numbers, endless charting, etc. The level of illness and acuity of each patient is not reflected in the numbers of the census.


  4. Helpful (1)

    "The higher you go in rank, the more incompetent you get."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Billing in Binghamton, NY
    Current Employee - Billing in Binghamton, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lourdes Hospital (New York) full-time

    Pros

    -Good pay
    -Various job areas.
    -Okay benefits.
    -We are ultimately helping people. Which is always a good thing.

    Cons

    -Administration focus more on money than principal and values.
    -No sense bringing up ways to better. All talk and no action.
    -Limited growth unless you suck up.

    Advice to Management

    Leave and get people in your positions that have the hunger to make themselves and the hospital better.


  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Helpdesk Analyst in Binghamton, NY
    Current Employee - Senior Helpdesk Analyst in Binghamton, NY
    Recommends
    Neutral Outlook

    I have been working at Lourdes Hospital (New York) full-time (More than a year)

    Pros

    Good caring people, up to date technology. supervisors take the time to listen and try to understand other's perspective on issues

    Cons

    Days can become very hectic and stressful very quickly. Departments are very compartmentalized. Not a lot of free thinking and troubleshooting

    Advice to Management

    Take the days in stride. Numbers aren't everything, but caring is


  6. Helpful (2)

    "Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Binghamton, NY
    Current Employee - Anonymous Employee in Binghamton, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lourdes Hospital (New York) full-time

    Pros

    Flexible with lifestyle
    Decent pay and benefits for the Binghamton Area
    Religious

    Cons

    Lack of professional growth opportunities
    Nepotism
    Lack of educated management
    Drink the Ascension Health Kool-Aid

    Advice to Management

    Hire educated people, not someone your related to or that you have a friendship outside of work with. Also look outside the box and not just inside the Lourdes cult


  7. Helpful (1)

    "Netural"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff RN in Binghamton, NY
    Current Employee - Staff RN in Binghamton, NY
    Doesn't Recommend

    I have been working at Lourdes Hospital (New York) full-time (More than a year)

    Pros

    Provides opportunity for new grads

    Cons

    Short staff issues and low RN retention

    Advice to Management

    Need to listen to employees

  8. Helpful (2)

    "Dissatisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN in Binghamton, NY
    Former Employee - RN in Binghamton, NY
    Doesn't Recommend

    I worked at Lourdes Hospital (New York) full-time (More than 8 years)

    Pros

    Free soda, coffee
    Good tuition benefits
    Clean, shiny hallways
    Large parking ramp for patients and visitors

    Cons

    Parochial
    Poor RN retention
    Few opportunities for advancement
    Culture of $$$, not service
    Too many layers, now that it's part of Ascension Health
    Excessive micromanagement by folks in "The Ministry."

    Advice to Management

    Your mission statement needs to be revamped to reflect your current $$$ values and organizational practice.


  9. "Pharmacist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Pharmacist in Windsor, NY
    Former Employee - Staff Pharmacist in Windsor, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Lourdes Hospital (New York) full-time (More than 8 years)

    Pros

    Calm place to work.

    Cons

    Management, can at times not be in touch.


  10. "Senior Tech - Inventory Control"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Binghamton, NY
    Current Employee - Anonymous Employee in Binghamton, NY
    Doesn't Recommend
    Negative Outlook

    I have been working at Lourdes Hospital (New York) full-time (More than 5 years)

    Pros

    At least it's a paying job. I have made some contacts with the sales reps in the hopes that a job would come of it. So far, much ado about nothing. I know the product really well like the product code, what it does, where product comes from, and the cost.

    Cons

    As a result of slider carts, I am required to wake up at 347 am. A lot of times, I feel like I am taken for granted, especially by management. They are well aware I have saved the O.R. from a $4 million budget surplus of inventory and the eventual advent of perpetual inventory by Symphony. I work in an operating room, so I feel like my life needs to revolve around my job. I don't get very much sleep due to my hours.

    Advice to Management

    You need to develop career advancement and career opportunities for your employees. People who, in the past, were qualified for other jobs did not advance to a new position with Lourdes. They were in the same position for 20 years. There also needs to be a better outreach to develop job skills of employees so they can advance to better positions.


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