Love's Travel Stops & Country Stores Reviews | Glassdoor

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Love's Travel Stops & Country Stores Reviews

Updated February 15, 2018
468 reviews

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3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Love's Travel Stops & Country Stores Founder and Executive Chairman Tom Love
Tom Love
292 Ratings

468 Employee Reviews

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Pros
  • Great benefits and friendly employees along with good management (in 35 reviews)

  • Fast paced work environment with amazing benefits and quarterly bonuses (in 34 reviews)

Cons
  • My biggest con is that some upper management treat the lower management bad (in 25 reviews)

  • low labor matrix, poor work life balance and not best culture (in 12 reviews)

More Pros and Cons

  1. Featured Review

    "Not Your Average Convenience Store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Love's Travel Stops & Country Stores full-time (More than a year)

    Pros

    Best benefits in any retail environment
    Love family still 100% involved and care about their employees
    Working hard pays off

    Cons

    Can be long hours when you get into Management, but it’s worth it to see what you and your team’s hard work can accomplish.

    Advice to Management

    Keep your people as a number one priority and the company will continue to succeed.

    Love's Travel Stops & Country Stores Response

    Feb 8, 2018 – Communications

    We greatly appreciate this feedback. Love's cares for its employees!


  2. "Loved working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Midlothian, TX
    Former Employee - Sales Associate/Cashier in Midlothian, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Love's Travel Stops & Country Stores full-time (More than a year)

    Pros

    The scheduling is flexible, you get to meet the owners, and the work is busy and makes time go by quickly.

    Cons

    The hiring was like a revolving door. It wasn't the company, just poor choices in employees.

    Advice to Management

    Experience doesn't make the employee and neither does the appearance. Former stay at home moms are a good hire because they are used to chaotic situations and can handle stress.

  3. "Retail Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Cashier in El Paso, TX
    Former Employee - Retail Cashier in El Paso, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Love's Travel Stops & Country Stores full-time (More than a year)

    Pros

    Employees are fun and some managers/shift leaders. Customer/employee interactions are the best and friendly as l ong as u put in your part.

    Cons

    Managers will ask for your help covering shifts and doing double shifts so they don't have to stay and deal with someone calling in for anything unexcusable/unreasonable but when that employee is feeling i'll or in need of the managers help when a problem arises, thet will not work with them and act like nothing is wrong. If you ask to leave home early for illness too you'll get a sarcastic laugh with a no.

    Advice to Management

    If you treat an employee right, you will have great results and less employees quitting/actual good employees getting terminated.


  4. "Love to work in stores"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Oklahoma in Chickasha, OK
    Current Employee - Oklahoma in Chickasha, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Love's Travel Stops & Country Stores full-time (More than a year)

    Pros

    I've worked in stores my hole life. I really do injoy it.

    Cons

    The only downside is could be robbed

    Advice to Management

    Keep doing great work I love working

    Love's Travel Stops & Country Stores Response

    Feb 8, 2018 – Communications

    We appreciate you posting this review. We're thankful for our employees in locations nationwide. Your safety is a priority for us.


  5. "poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tire Tech in Ripley, WV
    Current Employee - Tire Tech in Ripley, WV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Love's Travel Stops & Country Stores full-time (More than a year)

    Pros

    pay is ok, work is not hard.

    Cons

    schedule change often and unexpectedly, no sick days

    Advice to Management

    your managers need training! Lots of training!


  6. "Store GM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Love's Travel Stops & Country Stores full-time

    Pros

    Higher than normal salary rate

    Cons

    Long hours, understaffed, 24 hours


  7. "management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Austin, TX
    Current Employee - Management in Austin, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Love's Travel Stops & Country Stores full-time

    Pros

    Good pay, benefits, profit sharing, two days off

    Cons

    Long days, high turn over, unrealistic goals

    Advice to Management

    Invest more labor hours into the stores.

    Love's Travel Stops & Country Stores Response

    Feb 8, 2018 – Communications

    We appreciate you taking time to write this review. Love's is proud to provide quality benefits for our wonderful employees. We will share the labor hours feedback with upper management.

  8. "A great place to gain experience. Not a great place for a long career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tire Center Supervisor
    Current Employee - Tire Center Supervisor
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fast paced environment with a sink or swim approach. Great for learning quickly and gaining much knowledge over a spectrum of areas.

    Cons

    Understaffing is a huge issue with this company. There is never enough help to allow a manager to manage the location. Managers become higher paid grunts on a daily basis.

    Love's Travel Stops & Country Stores Response

    Feb 8, 2018 – Communications

    Thank you for taking the time to post this review. We are a fast-paced company, and we're thankful for our flexible employees who handle any challenge given to them.


  9. "Customer service"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Love's Travel Stops & Country Stores full-time

    Pros

    Stays buisy at all times.

    Cons

    Management is not ran very professionally.

    Love's Travel Stops & Country Stores Response

    Feb 1, 2018 – Communications

    We appreciate you taking the time to post a review. We're thankful for how our employees care for our Customers 24/7. We invite you to contact our employee relations team to discuss management... More


  10. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lexington, SC
    Former Employee - Anonymous Employee in Lexington, SC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Love's Travel Stops & Country Stores full-time (More than 3 years)

    Pros

    Good coworkers, work keeps you busy.

    Cons

    No one ever lasts, management goes from great to crap shoot in a week, every week, always.

    Advice to Management

    Give the entire company a shake down and start over.

    Love's Travel Stops & Country Stores Response

    Feb 1, 2018 – Communications

    Thank you for taking the time to write this review. Love's is proud to employ great people, and with every new store opening, individuals have the opportunities to move into new roles.


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