Love's Travel Stops & Country Stores Reviews | Glassdoor

Love's Travel Stops & Country Stores Reviews

Updated June 21, 2017
372 reviews

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372 Employee Reviews

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Pros
  • Pay is good & employees under me are great & benefits are good (in 19 reviews)

  • Great benefits and friendly employees along with good management (in 29 reviews)

Cons
  • No one in upper management would respond to my emails or attempts to contact (in 18 reviews)

  • Long hours at times but the payoff in the long run is well worth it (in 15 reviews)

More Pros and Cons

  1. "Love's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Platte, NE
    Current Employee - Anonymous Employee in North Platte, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Love's Travel Stops & Country Stores full-time (More than a year)

    Pros

    Fun place to work, tasks are a little different everyday, love meeting customers/drivers, love the challenge of handling an angry customer appropriately & trying to turn their anger around!
    Love working with good co workers & managers!

    Cons

    Customers that are angry at something I can't do anything about!! ex: the showers are full & it's unacceptable we don't have available showers! ugh. Working with lazy, unmotivated co workers and managers who do not care about great customer service!

    Advice to Management

    Talk to or train a team member who is not giving great customer. OM's need expect excellent customer service from their staff & hold them accountable.

    Love's Travel Stops & Country Stores Response

    Dec 12, 2016 – External Communications Manager

    Thank you for your review and for your passion for Love's Customers! We appreciate the feedback and thank you for all you do at Love's 390!


  2. "Cashiers do everything for less."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member/Cashier in Jasper, FL
    Former Employee - Team Member/Cashier in Jasper, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Love's Travel Stops & Country Stores full-time (More than a year)

    Pros

    Free refills out of the fountain machine. Overnights are very slow paced so if you like that sort of thing, there you go. Managers and other team members are excellent to work with for the most part. Discounts on fruit, fruit cups, egg cups, and next door in Arby's. If you're very social then this is the best job for you because you will be doing a lot of talking. Managers understand if you are late or can't come in that day as long as you call them first.

    Cons

    Biggest con is that cashiers don't get paid enough to all the things a cashier has to do at this store. You have clean the restrooms no matter if it's busy or not and it's mandatory to clean them every 30 minutes and you will see/smell some of the nastiest things you have seen/smelt ever. You will have to deal with rude customers all the time. The store I worked at was extremely busy but it doesn't matter cuz you gotta deal with going from dealing with 6 customers in line to running yo the deli and fixing the nacho machine to going to clean the restroom and grabbing something from the stock room and back and forth. Got to get ice from the restaurant next door and carry it all the way to the office and dump it in the fountain machine, this process takes about an hour for about 3 to 4 trips back and forth. You don't get any reward for your good deeds or for anything extra you do for customers except a pat on the back.

    Advice to Management

    Get some janitors like how your rival truck stops do. Have an easier way to get ice into the fountain machine. Apparently people really like slushie machines and boiled peanuts, so maybe look into that?

    Love's Travel Stops & Country Stores Response

    Jan 19, 2017 – External Communications Manager

    Thank you for taking the time to post your review. We appreciate the feedback, and we take it all quite seriously -- the good and the bad. We genuinely appreciate our employees and all the hard work ... More

  3. "great job placement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Technician in Gulfport, MS
    Current Employee - Maintenance Technician in Gulfport, MS
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and friendly employees along with good management.

    Cons

    Haven't found one yet. I love my job

    Advice to Management

    Keep striving for better employee benefits

    Love's Travel Stops & Country Stores Response

    Dec 7, 2016 – External Communications Manager

    Thank you so much for the review and the positive words. We appreciate everything the team at our new location in Gulfport is doing to serve our wonderful Customers! And we appreciate your advice to ... More


  4. Helpful (3)

    "Being taken advantage of......"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tire Technician - Maintenance - OM Understudy in Troutdale, OR
    Former Employee - Tire Technician - Maintenance - OM Understudy in Troutdale, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Love's Travel Stops & Country Stores (More than a year)

    Pros

    Fast paced , great weekly pay , opportunity is there for the taken , a multi cultural atmosphere.....

    Cons

    Micro management - maintenance - lvl of stress is HIGH - location - Team as if - communication skills none - no true back bone -

    Advice to Management

    Micro management gotta stop - communication skill needs major improvement - I could say a lot more but I will stop there....


  5. Helpful (4)

    "Profit first employee safety last"

    Star Star Star Star Star
    Former Employee - Field Service Technician in San Diego, CA
    Former Employee - Field Service Technician in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Love's Travel Stops & Country Stores full-time (More than 5 years)

    Pros

    No pros here, just a bunch of arrogant kids who think they know it all and a manager that just loves his but kissed! I passed up some good opportunities to work for Trillium CNG. What a waste of time... so much happier now. So the pro is, I DONT WORK THERE ANYMORE. Hahahaha

    Cons

    To many to list but first and foremost is a total lack of concern for there employees safety. OSHA would have a field day with these clowns at TrilliumCNG

    Advice to Management

    my advise to management wouldn't matter. It never did and it never will. They don't take advise from anyone but there own bosses. What a bunch of DB's

    Love's Travel Stops & Country Stores Response

    Jan 6, 2017 – External Communications Manager

    Thank you for taking the time to post your review! We genuinely appreciate all feedback, both positive and negative, and we take your concerns very seriously. Workplace safety is priority No. 1 for ... More


  6. Helpful (1)

    "Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing/Operations Manager in Lake Park, GA
    Former Employee - Marketing/Operations Manager in Lake Park, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Love's Travel Stops & Country Stores (More than a year)

    Pros

    Pay is very competitive for most part

    Cons

    Treatment of management is not very good

    Love's Travel Stops & Country Stores Response

    Dec 16, 2016 – External Communications Manager

    Thank you very much for posting your review and offering your feedback! If you have specific concerns you'd like to discuss with us, we invite you to contact our Employee Relations department at ... More


  7. "not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shiftlead/Stock/Cashier in Lenoir City, TN
    Former Employee - Shiftlead/Stock/Cashier in Lenoir City, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Love's Travel Stops & Country Stores full-time (More than 3 years)

    Pros

    fast paced, room for advancement, great benefits, team work is a must

    Cons

    long shifts, never a set schedule, did not accommodate for emergencies.

    Advice to Management

    Listen to the little man more often

    Love's Travel Stops & Country Stores Response

    Dec 1, 2016 – External Communications Manager

    Thank you very much for sharing your thoughts and posting your review. We particularly like your advice to management and genuinely appreciate hearing from all our employees (and former employees!).

  8. Helpful (2)

    "Cashier/Diesal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mobile, AL
    Former Employee - Anonymous Employee in Mobile, AL
    Doesn't Recommend

    I worked at Love's Travel Stops & Country Stores full-time (More than a year)

    Pros

    They tried to give you shifts that were 8 hours and 40 a week.

    Cons

    Very hostile environment. Managers did not know how to handle conflict so they ignore it. Managers do not believe in being helpful, workers speak to each other very disrespectfully. There isn't a drug test, so I believe they had some high employees. They work you on a shift that is not announced until the day before. Managers did not feel the need to make your shift consistent, at all. No opportunity for advancement.

    Advice to Management

    Corporate needs to monitor whether the managers actually reflect professionalism, honesty, and even spend the time to build and manager their workers.

    Love's Travel Stops & Country Stores Response

    Jan 4, 2017 – External Communications Manager

    We genuinely appreciate you taking the time to post your review. Thank you! We take all feedback seriously, including the negative feedback. But we're also proud of the opportunities available at ... More


  9. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Hillsboro, TX
    Current Employee - Sales Associate/Cashier in Hillsboro, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Love's Travel Stops & Country Stores full-time (Less than a year)

    Pros

    They are a great company to work with and you could rise fast

    Cons

    It's not no cons

    Advice to Management

    Keep up the great work

    Love's Travel Stops & Country Stores Response

    Nov 29, 2016 – External Communications Manager

    Thank you very much! We appreciate you taking the time to post your review and the positive words. Great to read!!


  10. "Loves"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Katy, TX
    Former Employee - Anonymous Employee in Katy, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Decent bonus plan and pay

    Cons

    Long hours and rude customers

    Love's Travel Stops & Country Stores Response

    Dec 7, 2016 – External Communications Manager

    Thank you for taking the time to post your brief review. We genuinely appreciate all feedback.


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