Lowe's Reviews in Austin, TX | Glassdoor

Lowe's Austin Reviews

Updated October 22, 2017
44 reviews

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Austin, TX

2.6
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Approve of CEO
Lowe's Chairman and CEO Robert A. Niblock
Robert A. Niblock
21 Ratings

44 Employee Reviews

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Pros
Cons
  • Hours are hard for work life balance (in 319 reviews)

  • Limited positions that had full-time so most people are stuck with part-time hours (in 516 reviews)

More Pros and Cons

  1. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lowe's full-time

    Pros

    Good payment rate comparing with Home Depot.

    Cons

    The problem with this company is the management, they don't know what they are doing, specially with the new structure of the company since 2016. They chose bunch of people with no experience in management jobs and basically new in the company, people that are called service managers but they need to ask to others under their position how to use the basic systems at Lowe's.

    Advice to Management

    Please hire people with experience and team players.


  2. "Over-Utilized, Under Paid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Projects Coordinator in Austin, TX
    Current Employee - Special Projects Coordinator in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Lowe's full-time (Less than a year)

    Pros

    I work with the Assistant Managers, District Manager and escalate issues to the Regional Manager if necessary. I enjoy the freedom that the job allows me within the store without all the micromanagement but this will be different in every store dependent on management.

    Cons

    This job is only for higher volume stores and job security is day-to-day coming down from the corporate level. My store currently has 10+ open jobs and is extremely dependent on the quality of the General Contractor. Scheduling between 3-4 parties can be difficult, especially with the strict protocol that is supposed to be followed. Considering I was promoted from within the store, I am constantly dragged into doing other associates jobs and it is typical to do 15-20 hours worth of work not associated with my position directly.

    Advice to Management

    I was talked into the position as a lateral move with the promise that there would be another associate to stage product. Now, all members of upper management act like this was not even under consideration. Furthermore, I have had to fight for staging area for products waiting for delivery to customer's homes and have had materials sold out from under me if I don't pull the product as soon as it's sold due to associates not understanding stock on the computer software (or not looking).

  3. "Beware. Job Security is Very Poor Now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Austin, TX
    Current Employee - Sales Specialist in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lowe's full-time (Less than a year)

    Pros

    Nice merchandise to sell. Clean and mostly organized stores. Some fun and nice associates.

    Cons

    Constant restructuring since January 2017. Really terrible POP and sales software from the '90's. Need a manager to do practically everything (constant over-rides), but they're never around.

    Advice to Management

    Move on, along with everyone else leaving. Your job and everyone's will be ending soon as we're sold off to Amazon.


  4. "CSA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in Austin, TX
    Current Employee - CSA - Customer Service Associate in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lowe's full-time (More than 3 years)

    Pros

    Medical, dental and drug plan is very good.

    Cons

    Terrible work environment. Hypocritical management.


  5. "Admin mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Manager in Austin, TX
    Former Employee - Administrative Manager in Austin, TX

    I worked at Lowe's full-time (More than 8 years)

    Pros

    They do have Great Benefits

    Cons

    Long Hours, too many closing shifts

    Advice to Management

    I do not have any


  6. Helpful (1)

    "9+ years Dept Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Austin, TX
    Current Employee - Department Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lowe's full-time (More than 8 years)

    Pros

    I loved this company, I have been loyal and hard working... my reward... demoted. The managerial restructuring left us without a decent leader, all of the positions were filled with low paid and uneducated brown-nosers.

    Cons

    The company does not care about their associates or customers. They only care about lining the pockets of the shareholders.

    Advice to Management

    Lead. Quit trying to beat Depot. Be who you say you are. Make a (GOOD) difference in someone's day.


  7. "employee review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Cashier in Austin, TX
    Former Employee - Head Cashier in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    loyal to employees, company rules are straightforward

    Cons

    sometimes overworked and they are slow to raise wages unless you want to move forward in management

  8. "Great future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resource Manager in Austin, TX
    Current Employee - Human Resource Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lowe's full-time (More than 3 years)

    Pros

    Evolving culture with positive purpose and set of five core values for all to live by and strive for. Amazing commitment to local communities.

    Cons

    Currently in midst of multiple changes across all levels and working through them will continue to be difficult until knowledge gaps can be filled.


  9. Helpful (1)

    "Assistant to the Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Austin, TX
    Current Employee - ASM- Assistant Store Manager in Austin, TX
    Recommends
    Disapproves of CEO

    I have been working at Lowe's full-time (More than 3 years)

    Pros

    Great benefits, works with your school schedule, somewhat of a family like environment, upward advancement is definitely a possibility, really trying to live by new value system.

    Cons

    Work-life balance is difficult to maintain or have at all.
    Training can be somewhat of a joke. You need a mentor to become successful, someone who takes an interest in you, or happen to stumble upon mgmt who really care about the team winning. If you need extra training, try to get it else where. Upper MGMT still has a lot of the Good Ol' Boys.


  10. "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Cashier in Austin, TX
    Current Employee - Part Time Cashier in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lowe's part-time (Less than a year)

    Pros

    The people and the benefits, I got trained very well so I am good in my position and I feel like I'm ready to move up

    Cons

    The change lowes is going through right now with job cuts, we lost a lot of people that have been with the company for years and even when this location opened for some people

    Advice to Management

    Be more passionate and caring to associates


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