Lowe's Reviews in Houston, TX | Glassdoor

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Lowe's Houston Reviews

Updated January 5, 2018
100 reviews

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Houston, TX

2.8
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Lowe's Chairman and CEO Robert A. Niblock
Robert A. Niblock
46 Ratings

100 Employee Reviews

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Pros
Cons
  • Work/life balance can be difficult (in 325 reviews)

  • Not enough hours/ could not get full time (in 523 reviews)

More Pros and Cons

  1. "Weekday Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Houston, TX
    Former Employee - Customer Service Associate in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lowe's part-time (More than a year)

    Pros

    Good staff to work with, great training program, on the job training, management is easy to talk to and understanding.

    Cons

    Departments are understaffed often at the busiest times.

    Advice to Management

    Have adequate amount of employees scheduled during the busy times because customers become dissatisfied quickly waiting on one person.


  2. "Front End Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front End Supervisor in Houston, TX
    Former Employee - Front End Supervisor in Houston, TX
    Recommends

    I worked at Lowe's part-time (More than 3 years)

    Pros

    Great co-workers and mangers! the Experience was phenomenal!

    Cons

    Hours, at all times of the day

  3. "loss prevention and safety specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Prevention and Safety Specialist in Houston, TX
    Current Employee - Loss Prevention and Safety Specialist in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lowe's full-time

    Pros

    People on the sales floor

    Cons

    Management under new management structure


  4. "CSA 5"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA V in Houston, TX
    Current Employee - CSA V in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lowe's full-time (More than 5 years)

    Pros

    Health Benefits, vacation and holiday pay.

    Cons

    Hard to get a full time job. Pay is based on percentages with 3% being max.

    Advice to Management

    Restructure the roles of non-salary management and salary management.


  5. "Not Worth it Anymore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM SALES in Houston, TX
    Current Employee - ASM SALES in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lowe's (More than 10 years)

    Pros

    Great benefits and good pay.

    Cons

    Since stores went to new software(sterling), lots of complaints. We use 3rd party delivery who could care less. Really hurting our reputation. Spend much of my day dealing with delivery complaints now. Senior managers expected to work long hours.

    Advice to Management

    Get back to basics. Stop trying to save money and get back to serving the customer the way that made us successful. Stop hiring so many outside services to represent us. Making everyone look bad.


  6. "I enjoyed my time at Lowe's. Each day provided a new experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Houston, TX
    Former Employee - Assistant Store Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lowe's full-time (More than 10 years)

    Pros

    The hour's are flexible and allow for non traditional days off.

    Cons

    Retaining the best employees can be difficult, due to the way their compensated.

    Advice to Management

    In order to get the best employees, they need to be compensated fairly.


  7. "Recommended for people looking for steady work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Houston, TX
    Former Employee - Retail Sales Associate in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lowe's part-time (More than a year)

    Pros

    The work was steady and you could take off if needed. They would hold it over your head.

    Cons

    Stressful environment and you pick up slack for lots of empty departments and call ins.

    Advice to Management

    Staff could be treated better.

  8. "Loved it till the end"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Houston, TX
    Former Employee - Department Manager in Houston, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Lowe's full-time (More than 3 years)

    Pros

    Great peers and great experience

    Cons

    Very poor upper management oversight

    Advice to Management

    Supervisor and management morale is important too.


  9. "Lowe's is going down hill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Houston, TX
    Current Employee - Sales Specialist in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lowe's full-time (More than 10 years)

    Pros

    Decent Pay, Insurance okay, 3 weeks paid vacation after 5 years.

    Cons

    Rotating Work Schedule, Hours consistently cut.

    Advice to Management

    Need to treat people with respect


  10. "CDT Administrative Support Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asa in Houston, TX
    Former Employee - Asa in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lowe's full-time (More than a year)

    Pros

    The schedule was nice. Few days on, few days off. The coworkers that were competent and there to actually work made the days go by smoother. HR tried to make fun activities.

    Cons

    When I worked at a store, I loved Lowe's. This killed it for me. Management was terrible when I left earlier this year. The constant stress of receiving customer calls about how late their deliveries were, or how they were promised one thing by another associate, or whatever the complaint was, and I personally was told by managers that I was effectively a manager and that I could handle whatever it was. I'd get screamed at by customers and then scolded by management when they inevitably complained. They hired people and never gave adequate training. We were promised raises to be competitive with other warehouses and that HR person was fired. After a few months here, I desperately was looking for work anywhere, a shared activity with my coworkers there. This is a good job if you need the money and have a lot of patience. If you try too hard or show your competence, you will get taken advantage of. The warehouse is a dead-end job. You won't advance. Especially with the corporate restructuring.

    Advice to Management

    Provide better training. Take more accountability when there are angry customers. Make the work environment collaborative instead of 2 or 3 people who naturally lead having to shoulder all the work of the people who sit and gossip or are otherwise distracted throughout the day. Don't take your hard workers for granted.


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