Lowe's Reviews | Glassdoor

Lowe's Reviews

Updated December 17, 2018
16,892 reviews

Filter

Filter


3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Lowe's President and CEO Marvin Ellison
Marvin Ellison
408 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Work/life balance can be difficult" (in 377 reviews)

  • "part time hours more like full time" (in 571 reviews)

More Pros and Cons

  1. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lowe's full-time

    Pros

    Benefits and Pay are great

    Cons

    Schedule and holidays are hard to work around


  2. "Customer Service Associate IV"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in Chesterfield, MI
    Current Employee - CSA - Customer Service Associate in Chesterfield, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lowe's full-time (More than a year)

    Pros

    Benefits are great paid holidays, excellent medical,vision, dental, and life insurance policies. Able to follow up with customers on PSI leads more frequently. More time for projects in the department.

    Cons

    Rotating corporate schedule not a set schedule. Customer service associate has many of the same responsibilities and duties as a sales specialist and pro,but doesn't pay as much

    Advice to Management

    Clarify job specifications for each level so the C.S.A. is not doing the same amount of expected duties as a pro or specialist for lower pay.

  3. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in Tucson, AZ
    Current Employee - CSA - Customer Service Associate in Tucson, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lowe's full-time (More than a year)

    Pros

    great place to work good people

    Cons

    Keeping management happy with helping customers


  4. "Good company sometimes"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lowe's full-time

    Pros

    Benefits are a good for a company.

    Cons

    Lots of changes from corporate and managers.


  5. "great place to grow and improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Osage Beach, MO
    Current Employee - Customer Service Associate in Osage Beach, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lowe's (More than a year)

    Pros

    great work environment and good opportunity to improve and move up in company

    Cons

    being retail you will be put into stressful situations and irate customers


  6. "Customer associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice and simple was a fun job

    Cons

    Not enough employees to go around


  7. "Customer service associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Material Handler Associate in Longview, WA
    Current Employee - Material Handler Associate in Longview, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lowe's full-time (More than a year)

    Pros

    I've worked in the past as a customer service representative.before.been in the contrustion field all my working career.

    Cons

    I enjoy working with people and enjoy the work and the people.

    Advice to Management

    I very good in the construction field have knowledge in working with building materials and work with people in the customer service associate.

  8. "Its a Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Lowe's full-time

    Pros

    - solid company
    - benefits are good
    - IF you want to move up you can usually
    im a delivery driver thats the only reason I work here. If I had to work in the store I would go elsewhere.

    Cons

    Its retail. the usual big box chain story bull crap. its like a target or walmart. same stroy different items for sale managers are always internvening in other depts so it messes simple tasks up very bad when no one communicates

    Advice to Management

    there seems to be no point in day to day operations. It seems the store is in reaction mode instead of thinking ahead its putting out fires all day. we have a saying it goes "here its not a problem until its an emergency."


  9. "Typical retail, but not bad"

    StarStarStarStarStar
    Current Employee - Customer Service Associate in Waxahachie, TX
    Current Employee - Customer Service Associate in Waxahachie, TX

    I have been working at Lowe's part-time (Less than a year)

    Pros

    Safety is important, clean, organized store, good people

    Cons

    Working outside in the heat or rain for retail pay. customers will expect you to know everything (of course) which is impossible given the absurd amount of items they carry. Rumor was that you could be fired by secret upper management visitors for not being 100% perfect. (Hopefully that has changed since 2013)


  10. "ASM Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager
    Current Employee - ASM- Assistant Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lowe's full-time (More than 5 years)

    Pros

    Bonus potential. Good benefits. Good environment.

    Cons

    Lots of hours(50 per week) You only get paid for 40.