Luby's Reviews | Glassdoor

Luby's Reviews

Updated September 8, 2017
134 reviews

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3.5
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Luby's President, CEO, and Director Chris Pappas
Chris Pappas
58 Ratings

134 Employee Reviews

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Pros
  • Flexible schedule, learn a lot about cooking from scratch, Will accommodate your school schedule, learn good customer service skills (in 4 reviews)

  • Pay is high compared to other corporate chain restaurants, free meals when working, food is high quality, solid training program (in 6 reviews)

Cons
  • The long hours were also open every holiday (in 9 reviews)

  • Unrealistic expectations of what upper management thinks can be done in a day (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "The next level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in Houston, TX
    Current Employee - Associate Manager in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    I like the fact we have PTO Vs a vacation style week format. This allows you to utilize time off more effective in my opinion. I wish this would be use more as a Recruiting tool to managers in the work force. If used properly, with store needs in mind, you in some cases can have a 5week vacation in you second year with the company. Truly this is a missed opportunity for recruitment purposes.

    Cons

    You can expect to work 65-75hr Thanksgiving week. All hands on deck!In most cases you will get a extra day off to offset this day. The Holidays will make the difference between you deciding to be with the company 1 yrs Vs 30yrs. I think other than Thanksgiving, a work one holiday off the next Holiday would help better manage the quality of life aspect. Another Con is you may be asked to go to another unit at a moment's notice, in one case a manager was moved as much as 15 to 20 times in his 7yrs with the company . They will in some cases offer a pay increase for your distance if you are not maxed out pay wise. My biggest Con is the culture is not a bad one, but with changes being made, We are not geared to being in the top 20 company's to work for. Money is not what recruits the best of the best. Culture along with love towards your employees will make the biggest impact. Look at the top 20 companies to work for,you tell me.

    Advice to Management

    We are great at what we do,but I want to be the best. The new generation in this work force are not going to drive off what drove us to remain for as long as we have. So we must ask ourselves some difficult question.
    1)What will keep us around for another 70yrs. You may say food,and may be right. My opinion is food is the given, your employee are the focus point of building the next 70yrs. The Top fast food chain (chick-fa-la.)that gets the most praise cant be the food,its the service! The employees keep them coming back.
    2) How do we get our employees to do this?Im glade you asked.This one I will give you for free. It starts at the very top. How many times do upper management say ,lets go visit stores today to see how things are being ran. Why not say,lets go visit our family today and see how we can help them today. The Culture will reflect the top.If the top has a family first approach,I promises you so we the rest.
    3)How much will this cause you ask?
     This will only cause you time and love. If we just want to make money, than say that,but if we want to be great.We must build greatness from one person to the next.
    4)My question is to you, so people work at their best when they fear you,are when they respect you. I think when you are respected,even when you are not around the job will get done as if you were. Fear makes people do what's right when you are looking,turn your back and all bets are off.
    5)last one, Who wants to lead us to the top 25 companies to work for?


  2. "A Decent Part-Time Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Luby's part-time

    Pros

    -Flexible hours
    -Relatively easy work

    Cons

    -Poor management
    -Boring at times

    Advice to Management

    Allow for more career growth opportunities within the company

  3. "Luby's Fuddruckers Restaurant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Cashier and Waitress in Houston, TX
    Former Employee - Part Time Cashier and Waitress in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Luby's part-time (Less than a year)

    Pros

    Some of the pros from working at Luby's were that you get to improve your communication skills with costumers.

    Cons

    Some of the cons from working at Luby's were that sometimes people could be rude to you but you get to acquire patience and knowledge and how to further act upon their actions.


  4. "OverAll"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - First Cook in San Antonio Prairie, TX
    Former Employee - First Cook in San Antonio Prairie, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Luby's (More than 10 years)

    Pros

    Good homemade fresh meals not the regular fast food place more like home with a excellent variety combinations the works got it all covered even salads and deserts

    Cons

    Reasonable pricing full meal deals delicious Tea

    Advice to Management

    Keep up the excellent work excellent management the Best


  5. "General manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Houston, TX
    Former Employee - General Manager in Houston, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Luby's full-time (More than 10 years)

    Pros

    Pay is good at associate and GMA levels

    Cons

    No life balance you will work almost every weekend and all holidays the hours are long 15 plus

    Advice to Management

    Learn from your employees the do the work everyday


  6. "Utility/expo/"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Utility/Expo in Conroe, TX
    Current Employee - Utility/Expo in Conroe, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Luby's full-time (Less than a year)

    Pros

    Great Management and benefits and pay

    Cons

    Not enough utility workers and hours

    Advice to Management

    Hire more employee's


  7. "Overall a good IT department to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Luby's full-time

    Pros

    Employee meal card to eat at Luby's and Fuddruckers. Holiday parties and a overall friendly staff.

    Cons

    Some micro management in the Information technology department.

    Advice to Management

    Let people do their job that they got hired for.

  8. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member/Grill Cook in Houston, TX
    Current Employee - Crew Member/Grill Cook in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Luby's full-time (Less than a year)

    Pros

    Good pay and great staff. Excellent food

    Cons

    Little opportunity for overtime and raise


  9. "Eh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Luby's part-time

    Pros

    Easy, you learn everything pretty quickly

    Cons

    Managers are very unprofessional, use of vulgar words towards female employees that I cannot fathom to type online.

    Advice to Management

    It's 2017, respect your female employees and show some respect to those that work under you.


  10. "Cashier,waitstaff,line,good prep customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Health Aide in Dallas, TX
    Former Employee - Home Health Aide in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Luby's full-time (More than a year)

    Pros

    I love to help people

    Cons

    I only want to work either days or evening at lubys I worked 6 days a week from 10am til 9pm and could not keep employees so I had to work it.


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