Lucky Eagle Casino Reviews | Glassdoor

Lucky Eagle Casino Reviews

Updated September 22, 2017
13 reviews

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3.3
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John Setterstrom
5 Ratings

13 Employee Reviews

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  1. "Line cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lucky Eagle Casino full-time

    Pros

    Great place feels like family

    Cons

    Isolated place employee parking sucks

    Advice to Management

    Keep it up


  2. "Management is a mess!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food & Beverage
    Former Employee - Food & Beverage
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lucky Eagle Casino full-time (More than a year)

    Pros

    - Friendly Co-Workers; you really start to feel like a family
    - Benefits if you're full time
    - Somewhat flexible with hours

    Cons

    - DRAMA; not only between junior employees, but management spreads rumors just as much.
    - Communication is lacking majorly - nobody knows who's in charge it seems.
    - They treat their employees as if they are easily disposable.
    - Constantly changing schedules - if you need a set schedule and you're a junior employee, this is probably not the place for you.

    Advice to Management

    Get it together! Your employees would be MUCH happier if their managers and supervisors actually knew what to do.

  3. "Gaming"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Lucky Eagle Casino full-time

    Pros

    Fun environment, team oriented, customer service

    Cons

    24/7 must be flexible to work any shift

    Advice to Management

    Life happens


  4. "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They gave me a chance. Great Learning environment.

    Cons

    They take advantage of people who work.

    Advice to Management

    Stop taking rumors as facts, compensate you employees better.


  5. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Tech in Chehalis, WA
    Current Employee - Floor Tech in Chehalis, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lucky Eagle Casino full-time (More than a year)

    Pros

    Many, good people, good benifits.

    Cons

    Not going to mention any names here


  6. "A good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Rochester, WA
    Former Employee - Manager in Rochester, WA

    I worked at Lucky Eagle Casino (More than a year)

    Pros

    management that listens, clean and new facility, fair wages

    Cons

    large staff, sometimes employees are overlooked on their training and performances


  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    I worked at Lucky Eagle Casino full-time

    Pros

    Growth opportunity, employee perks, and stable positions.

    Cons

    At times the company can seem like a popularity contest rather than what someone is providing.

    Advice to Management

    Overall training for supervisors and management, holding them responsible for the culture.

  8. Helpful (2)

    "What You See From Outside Is Not What You Get Working There"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lucky Eagle Casino full-time (More than a year)

    Pros

    There are many employees who work at Lucky Eagle that truly believe in their work and hopefully will continue to benefit from employment. As long as they play along, they are probably ok. The place is clean and well maintained. Company values could be good if they applied to everyone.

    Cons

    While it appears that Lucky Eagle is doing well, it is still operating on a double standard. Without their competitive advantage (slots), one has to wonder if they would survive. The benefits are average and the reward system nonexistent. The product and service are average at best and the possibility of improvement is questionable without the ability to address non-performers and politics.

    Advice to Management

    If management fails to address the underlying issues and come face to face with performance in the real world, competition and the outside world will pass them by. It's happening. In terms of stability, operating on the good old boy premise will not carry them forward. Executives have to continue to placate the owners. Management should keep their resumes shined up, because there is no job security.


  9. "was a great place to work and eat. food service management are very unsatisfactory."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Shift Manager in Rochester, WA
    Former Employee - Food and Beverage Shift Manager in Rochester, WA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Lucky Eagle Casino full-time (More than 3 years)

    Pros

    people that work there are great(non management)

    Cons

    food and beverage has gone down hill for the past 3 years

    Advice to Management

    Stop the back stabbing in food and beverage(uper management


  10. "Fun Environment, yet lacking upper level support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administration in Rochester, WA
    Current Employee - Administration in Rochester, WA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Lucky Eagle Casino full-time (More than a year)

    Pros

    Benefits package is comperable to others in the industry

    Cons

    Employee moral needs improvement and support from upper level management

    Advice to Management

    Trust your subordinates


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