Lufthansa Reviews | Glassdoor

Lufthansa Reviews

Updated October 1, 2017
176 reviews

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3.2
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Lufthansa Vorsitzender Carsten Spohr
Carsten Spohr
64 Ratings

176 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Airport Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lufthansa part-time

    Pros

    Very exciting industry to work in. Lufthansa knows very well what they are doing.

    Cons

    Not so many opportunities to advanced your career.


  2. "Started as great company to work for..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aguadilla, PR
    Current Employee - Anonymous Employee in Aguadilla, PR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lufthansa full-time (More than a year)

    Pros

    Great start for rookies. Get a lot of experience and knowledge fast!! Very exiting at first but long hours take their toll on motivation.

    Cons

    Pay is well below national average. Not gonna advance quickly!! Company culture is to work the employee to the ground and then replace them with another lower pay employee.

    Advice to Management

    Valuate your employees that give that extra mile to provide for their families. Otherwise you'll be training rookies who make mistakes all the time.

  3. "Lufthansa"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aircraft Mechanic in Aguadilla, PR
    Former Employee - Aircraft Mechanic in Aguadilla, PR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lufthansa full-time (More than a year)

    Pros

    The ability to have unlimited cash flow to buy anything they might think that they need at any given week what do they needed or not.

    Cons

    Inability to recognize the United States and its FAA and regulations only wanting to do business as they do it over in Europe and the way they do it over in Europe without FAA regulations.

    Advice to Management

    If you're going to have a business in the United States you have to abide by all Federal Aviation regulations


  4. "Good Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Turn Around Coordinator
    Current Employee - Turn Around Coordinator
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Lufthansa full-time (More than 5 years)

    Pros

    Flight benefits are good, Compensation decent in terms of perks. Paid training and nice teams to work with

    Cons

    Reduced hours per season, hard to move up or get promoted

    Advice to Management

    Pay employees on cancelled flight days.


  5. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Neutral Outlook
    No opinion of CEO

    I worked at Lufthansa full-time (More than 10 years)

    Pros

    vacation days
    health insurance
    dentist
    virtual office
    fair compensation
    flight benefits
    sick days

    Cons

    meetings on the East coast


  6. "Good but ok pay"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Travel oportunities and co-workers are greeat

    Cons

    Medium Pay , Burocraxy


  7. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lufthansa full-time

    Pros

    A lot of time off, good benefits, good flight benefits (but too costly when flying directly on Lufthansa)

    Cons

    Poor management, favoring people they like, even if someone not very bright, didn't recognize your hard work and dedication, no chance to grow unless you're one of "liked" people

  8. Helpful (1)

    "Miles and More"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Santa Clarita, CA
    Former Employee - Call Center Representative in Santa Clarita, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The company was great to work with. They had wonderful training and was very flexible on hours.

    Cons

    I have nothing negative to say.


  9. Helpful (4)

    "Value of Employee and Customer Service VS Bottom Line"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in East Meadow, NY
    Former Employee - Anonymous Employee in East Meadow, NY
    Doesn't Recommend
    Negative Outlook

    Pros

    Used to be if you had a family and wanted to work part time- the opportunity to adjust your schedule to your needs was there

    Cons

    So much outsourcing of the internal operations from reservations- to check in- to post travel issues that the company has lost sight of the idea of Customer Service. Excellent Customer Service does not come without a cost. Also the way standard employees are treated is very different from management from salaries to perks. Great perks if you are an Ex-pat at the expense of the local employees. Threat of your position being outsourced to another country/company is always hanging over your head unless you are management.

    Advice to Management

    Rethink your goals. A former excellent reputation is difficult to regain once lost.


  10. Helpful (2)

    "Horrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ticket Agent in Seattle, WA
    Former Employee - Ticket Agent in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lufthansa (More than 3 years)

    Pros

    Nothing that I can think of

    Cons

    Racist and condecending management that doesn't realize this is not Germany

    Advice to Management

    Know that this is not 1940s anymore


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