Lufthansa Reviews | Glassdoor

Lufthansa Reviews

Updated April 16, 2017
54 reviews

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3.0
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Lufthansa Vorsitzender Carsten Spohr
Carsten Spohr
14 Ratings

54 Employee Reviews

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Pros
Cons
  • no career choice; too low salary; overloaded staff (in 5 reviews)

  • Die Firma macht sehr viel Geld mit Ihren eigenen Angestellten durch shuttle-Tickets (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Analyst in Tyson's Corner, Fairfax, VA
    Former Contractor - Analyst in Tyson's Corner, Fairfax, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Lufthansa as a contractor (More than a year)

    Pros

    Knowledgeable team. Good collaborative environment.

    Cons

    none. Just keep up the good work.

    Advice to Management

    Keep up the good work


  2. "Flight Attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Germany, OH
    Current Employee - Flight Attendant in Germany, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at Lufthansa part-time (More than 10 years)

    Pros

    Lufthansa is a really good Airline from the safety side and the customer service

    Cons

    the benefits getting worse for the employees

    Advice to Management

    Stop taking the meaning of the name away and track it into a cheap airline


  3. "Passenger agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Passenger Agent in Jamaica, NY
    Current Employee - Passenger Agent in Jamaica, NY

    Pros

    Great environment, fun and enthusiastic

    Cons

    Busy daily work schedule. Low pay

    Advice to Management

    To be fair among employee


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  5. "All in One, it is a good environment, because the management is German."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Passenger Service Agent in San Francisco, CA
    Current Employee - Passenger Service Agent in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Lufthansa part-time (More than 3 years)

    Pros

    Very friendly atmosphere, they appreciate your hard work.

    Cons

    Doing delays you have to spend a lot of time at work for re-booking passengers, it doesn't matter how many hours you are there and how early your next shift starts the next day.


  6. Helpful (2)

    "Good for your CV, great experience working for a German company."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA
    Approves of CEO

    Pros

    Flight benefits
    Job security
    Great work environment

    Cons

    management level no power, not even upper management level
    very political
    only men have job opportunities in upper management

    Advice to Management

    listen to your staff's feedback
    adjust salary with other airlines and/or industries


  7. "Passenger Service Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Lufthansa as a contractor

    Pros

    - Collaborative, proactive environment.
    - Good benefits (even within the airline industry)

    Cons

    - Sometimes an overly structured culture and mentality.


  8. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lufthansa full-time

    Pros

    A lot of time off, good benefits, good flight benefits (but too costly when flying directly on Lufthansa)

    Cons

    Poor management, favoring people they like, even if someone not very bright, didn't recognize your hard work and dedication, no chance to grow unless you're one of "liked" people


  9. "Great Experience"

    Star Star Star Star Star
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Lufthansa as an intern

    Pros

    Easy going employees and travel perks.

    Cons

    All the different departments don't communicate well with each other. Hours are not flexible

    Advice to Management

    Better transparency and communication


  10. Helpful (1)

    "Good for newbies to cultivate knowledge and build up profile"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Lufthansa (More than 3 years)

    Pros

    Good training system and good atmosphere at work

    Cons

    The organization is flat. So, there is no corporate ladder to climb. The pay is so little and a lot lower than other conglomerate companies.


  11. Helpful (1)

    "Going downhill fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits are decent, excellent 401K, colleagues are wonderful; many there over 25 years and flexibility is very good.

    Cons

    Not the same company it once was; bottom line is cost-cutting even if it means cutting service provided to passengers

    Advice to Management

    Keep passengers and employees your priority.



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