Lufthansa (USA) Reviews | Glassdoor

Lufthansa (USA) Reviews

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3.2
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Christoph Franz
8 Ratings

35 Employee Reviews

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  1. Helpful (1)

    "Good company to work for..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Washington, DC
    Former Employee - Account Manager in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lufthansa (USA) full-time (More than 10 years)

    Pros

    Great people working there, very good benefit package and flight benefits

    Cons

    Too many levels of management for approval. Limited career development options for non german speakers.

    Advice to Management

    Pay attention to the talents you have on staff before they are gone


  2. Helpful (1)

    "It gets worse every year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in East Meadow, NY
    Current Employee - Manager in East Meadow, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lufthansa (USA) full-time (More than 10 years)

    Pros

    The company offers good flight benefits, decent time off, work-life balance is well preserved. Most Managers are decent. Overall colleagues are nice.

    Cons

    Constant cost cutting and diminishing opportunities. For the past 10 years I've seen the workforce cut in half. Absolutely no opportunities for growth, especially for non-German speakers. No structure employee development. There isn't a single individual in Mid- and High- Management who isn't German.

    Advice to Management

    Look at where the sales are generated and rethink how you invest in your US based talent, before they are all gone.

  3. "Sales Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Analyst in East Meadow, NY
    Former Employee - Sales Analyst in East Meadow, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flight Benefits, German Culture, Bilingual,

    Cons

    Salary, commute, no cafeteria, career development


  4. "Changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Agent in Jamaica, NY
    Former Employee - Operations Agent in Jamaica, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lufthansa (USA) full-time (More than 3 years)

    Pros

    decent benefits, training opportunities, promotions

    Cons

    management only oriented, employees have no input, low to mid range pay

    Advice to Management

    listen to your employees (what employees you have left)


  5. "Good experience working for a global company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The best part about the job is the people.

    Cons

    The worst part about the job is the bureaucracy.

    Advice to Management

    Decentralize operations


  6. "Stable, reliable company with decent opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Travel benefits are great. Advancement opportunities are there if you are willing to move. Health, 401K benefits are competitive with the market.

    Cons

    Pay is just ok, not great so it would be good if the company were more generous with vacation time for example to make up for what they lack in salaries


  7. "All in one it is a good environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Passenger Service Agent in San Francisco, CA
    Current Employee - Passenger Service Agent in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The management is German and they appreciate your hard work.

    Cons

    Doing delays you have to stay at work until every passenger is re-booked, it doesn't matter how early your shift starts the next day.

    Advice to Management

    There should be a specific training based on the job performance for all the new hired colleges.

  8. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Washington, DC
    Current Employee - Inside Sales Representative in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lufthansa (USA) full-time (More than 10 years)

    Pros

    Great people, decent salary and benefits

    Cons

    Office politics, blind ceiling

    Advice to Management

    Open more to diversity, especially on management level


  9. "The best service"

    StarStarStarStarStar
    Current Employee - Anonymous
    Current Employee - Anonymous

    Pros

    I can speak german most of the time

    Cons

    Dont know of any maybe nightime not favorable

    Advice to Management

    Always tske care of your employees


  10. "Great colleagues, but limited career development and questionable upper management priorities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Lufthansa (USA) full-time

    Pros

    Great people to work with. Stable, reputable employer. Great work/life balance. Excellent 401K match and vacation packages. Profitable airline.

    Cons

    Always in cost cutting mode. Very limited career development in the US with main focus is on preserving Germany based employees. Very complex processes and poor flight benefits. Constant strikes from Germany based employees whose benefits far exceed yours.

    Advice to Management

    Look at the contribution coming from the US and promote the talent there. With limited career opportunities, the talent will continue to go to competitors.


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