Lumber Liquidators Reviews | Glassdoor

Lumber Liquidators Reviews

Updated May 22, 2018
206 reviews

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3.0
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Dennis Knowles
36 Ratings

206 Employee Reviews

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Pros
Cons
  • Tough to maintain a great work/life balance (in 14 reviews)

  • No support from Upper Management (in 21 reviews)

More Pros and Cons

  1. "Sales, Residential and Commercial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Toano, VA
    Former Employee - Sales Representative in Toano, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Lumber Liquidators (More than 5 years)

    Pros

    good benefits, and pay

    Cons

    very few incentives to employees

    Advice to Management

    supervisor, shouldn't take customers from sales reps,


  2. Helpful (2)

    "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lumber Liquidators full-time (More than 3 years)

    Pros

    Great feedback and support if you are in the right region. Competitive pay and manageable workload.

    Cons

    Lack of consistency between regions. The worst staffing model I have ever seen.

    Advice to Management

    There has to be a minimum of 3.5 employees per store. It is not a workload thing. No one should be punished for taking a vacation or having an employee choose to move on with our company or with another company.

  3. "Good company if you are in the right department."

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lumber Liquidators full-time (More than 3 years)

    Pros

    If you have a good department head you will be treated very well and have a good work/life balance.

    Cons

    You will have to deal with a lot of changes with internal position changes and it may become frustrating. You need to be okay with change and adapt quickly.


  4. "Needs lots of improvements"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Retail Store Manager
    Former Employee - Assistant Retail Store Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lumber Liquidators full-time (Less than a year)

    Pros

    Lots of overtime, you get to grow muscles from lifting 80 plus pounds 8+ more hours a day until you get crushed . Pay is somewhat decent if you are an assistant manager

    Cons

    It’s like being in a labor camp. Very exhausting job you are constantly lifting lots of wooden floors, managers don’t care much about your training they only care about your mistakes.

    Advice to Management

    Please provide better training and realistic expectations.


  5. Helpful (1)

    "CRS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lumber Liquidators (More than a year)

    Pros

    Benefits are very Affordable, good pleople that love to try and help, good hours when fully staffed (never is though)

    Cons

    No training, managers only want to come down on you when you mess up, look at you like you have 2 heads when you request additional training. Management looks at employees like replaceable numbers

    Advice to Management

    Put time and effort in developing you employees


  6. Helpful (1)

    "STORE MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store
    Former Employee - Store
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lumber Liquidators full-time (More than 3 years)

    Pros

    Good Pay
    No experience required
    On the Job training

    Cons

    Employee Turnover(Always a Job open in market)
    Work life balance
    Schedule constantly changing from required updates. At least 2 to 3 times a week expect to work at least an hour past scheduled time.
    Small staffs( Generally only 2 employees working at a time which have to sell, load heavy material and constant minimum outgoing phone call requirements.

    Advice to Management

    Work on a consistent work life balance for your employees. I worked with the company for over 4 years and with different upper management.Need more employees on shift to execute a healthy work environment.


  7. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Portland, OR
    Current Employee - ASM- Assistant Store Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lumber Liquidators full-time (Less than a year)

    Pros

    Good benefits good pay love working here

    Cons

    Nothing bad to say about this company yet

  8. "Regional Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lumber Liquidators full-time

    Pros

    Autonomy to run your business,

    Cons

    No support from Upper Management. Long time employee


  9. Helpful (1)

    "Decent retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook

    I have been working at Lumber Liquidators full-time (More than a year)

    Pros

    Not a lot of late hours. Good products and prices. My regional manager is very helpful. Very good employee discounts. Good wages.

    Cons

    Very small staffing. Several blackout periods for vacations annually. Low budgets for office supplies. If you are short an employee be ready for lots of extra hours.


  10. "Assistant Manager 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lumber Liquidators full-time

    Pros

    Great company to work for. Definitely takes care if their employees. All stores work together instead of against eachother

    Cons

    Still get lots of bad judgement from the Chinese Laminate. Even though lots of other stores had it also. Usually only 3 employees per store

    Advice to Management

    Listen more to what your employees have to say. Try doing more with the customers like DIY stuff so they can enjoy instead of getting over whelmed


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