Lumber Liquidators Reviews | Glassdoor

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Lumber Liquidators Reviews

Updated February 22, 2018
200 reviews

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3.0
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Dennis Knowles
31 Ratings

200 Employee Reviews

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Pros
Cons
  • Tough to maintain a great work/life balance (in 13 reviews)

  • management makes the job stressful because they are hounded by upper management to hit sales goals (in 21 reviews)

More Pros and Cons

  1. "STORE MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store
    Former Employee - Store
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lumber Liquidators full-time (More than 3 years)

    Pros

    Good Pay
    No experience required
    On the Job training

    Cons

    Employee Turnover(Always a Job open in market)
    Work life balance
    Schedule constantly changing from required updates. At least 2 to 3 times a week expect to work at least an hour past scheduled time.
    Small staffs( Generally only 2 employees working at a time which have to sell, load heavy material and constant minimum outgoing phone call requirements.

    Advice to Management

    Work on a consistent work life balance for your employees. I worked with the company for over 4 years and with different upper management.Need more employees on shift to execute a healthy work environment.


  2. "Love it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Portland, OR
    Current Employee - ASM- Assistant Store Manager in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lumber Liquidators full-time (Less than a year)

    Pros

    Good benefits good pay love working here

    Cons

    Nothing bad to say about this company yet

  3. "Regional Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lumber Liquidators full-time

    Pros

    Autonomy to run your business,

    Cons

    No support from Upper Management. Long time employee


  4. "Decent retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook

    I have been working at Lumber Liquidators full-time (More than a year)

    Pros

    Not a lot of late hours. Good products and prices. My regional manager is very helpful. Very good employee discounts. Good wages.

    Cons

    Very small staffing. Several blackout periods for vacations annually. Low budgets for office supplies. If you are short an employee be ready for lots of extra hours.


  5. "Assistant Manager 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lumber Liquidators full-time

    Pros

    Great company to work for. Definitely takes care if their employees. All stores work together instead of against eachother

    Cons

    Still get lots of bad judgement from the Chinese Laminate. Even though lots of other stores had it also. Usually only 3 employees per store

    Advice to Management

    Listen more to what your employees have to say. Try doing more with the customers like DIY stuff so they can enjoy instead of getting over whelmed


  6. "Long boring days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager II
    Current Employee - Assistant Store Manager II
    Neutral Outlook
    No opinion of CEO

    I have been working at Lumber Liquidators full-time (More than 3 years)

    Pros

    Easy to work with co-workers. Pretty easy work.

    Cons

    Slow days mean long boring days. Which happen quite often.


  7. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in San Diego, CA
    Current Employee - Store Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lumber Liquidators full-time (More than 3 years)

    Pros

    Hard work pays off, promoted to SM in 8 months. Knowledgeable and deticated regional manager with high regards to his employees.

    Cons

    Not enough employee support (Verys from store to store)

  8. "If you must..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Springdale, AR
    Current Employee - Assistant Manager in Springdale, AR
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Decent money, and you become basically family with your very few “understaffed” co-workers because you’ll be in 1000sq ft showroom with them for 45 hours a week and have a lot of problems to solve together.

    Cons

    The company really doesn’t know what they’re doing and they’re very confused on who they’re trying to cater their product to. Lots of misinformation will be passed through the chain of command and you’ll be held responsible for the mistakes they made; either by your RM or customers. Lumber Liquidators also likes to mislead customers a lot! So be prepared to fix all the lies they give future customers on TV and paper ads.

    Advice to Management

    Change everything you’re doing, improvement is a must. If you don’t I guardians you’ll be overrun.


  9. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in New York, NY
    Current Employee - Sales Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lumber Liquidators full-time (More than 5 years)

    Pros

    On time pay. Intranet library is very extensive for any information you may need

    Cons

    No store unity between Regions. Very cut throat.

    Advice to Management

    Consistency is needed across the board. Managers should not be expected to work 50-60 hrs while getting paid for 40


  10. "Assistant Manager 1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM- Assistant Store Manager in Carrollton, TX
    Current Employee - ASM- Assistant Store Manager in Carrollton, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lumber Liquidators (More than a year)

    Pros

    Some stores are easier than others. This store was slow, and not very difficult to work.

    Cons

    The work you do have to do can be back breaking, and in a very hot/cold warehouse. No temp control.
    Not likely to move into a store manager position any time soon after hire date.(years)


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