Lumber Liquidators Reviews | Glassdoor

Lumber Liquidators Reviews

Updated November 17, 2018
220 reviews

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3.0
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Dennis Knowles
44 Ratings

220 Employee Reviews

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Pros
  • "Decent salary, fun business, good benefits" (in 18 reviews)

  • "Good Pay and opportunities to travel" (in 15 reviews)

Cons
  • "Tough to maintain a great work/life balance" (in 14 reviews)

  • "No support from Upper Management" (in 20 reviews)

More Pros and Cons

  1. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lumber Liquidators full-time

    Pros

    Great people to work with, fun environment, and great benefits

    Cons

    Low pay for management and mandatory Saturday's

    Advice to Management

    More hourly rate.


  2. Helpful (1)

    "Empty Promises and Lies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lumber Liquidators full-time

    Pros

    Great group of people that I worked with on a store level and some in corporate.

    Cons

    Where do I start?
     Regional manager hired me as an assistant manager with the promise my own store (probably) within a year. My manager left, I was next in line for the position and the job was given to some other guy who had barely been with the company.
    -They have awful environmental records. LL was raided by the FBI and charged $13 Million for the illegal importation of wood from a Siberian tiger preserve.
    Their CEO at the time jumped ship not long after.

    Advice to Management

    Quit. Save your soul.

  3. "Great company when I started. Went a little crazy after new upper management. This was shortly after 60 minutes episode."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Grand Junction, CO
    Former Employee - Store Manager in Grand Junction, CO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Lumber Liquidators full-time (More than 3 years)

    Pros

    Decent salary, fun business, good benefits

    Cons

    Micro management increased and put too much stress in store managers

    Advice to Management

    Not as much micromanaging


  4. "Disconnect with employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Lumber Liquidators full-time

    Pros

    The stores are manned by great hardworking people.

    Cons

    Unfortunately the corporate office doesn’t realize how poorly their store teams get treated by their regional managers.

    Advice to Management

    Talk to your stores and managers one on one.


  5. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lumber Liquidators full-time

    Pros

    Good hours when overtime is available

    Cons

    Strict production goals sometimes but it slows down


  6. "production worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Material Handler II in Newport News, VA
    Former Employee - Material Handler II in Newport News, VA
    Doesn't Recommend

    I worked at Lumber Liquidators full-time (Less than a year)

    Pros

    was trained how to inspect wood floors for any defects.

    Cons

    paid was below average for the type work that was required.


  7. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lumber Liquidators full-time (More than 8 years)

    Pros

    Can't think of any pros

    Cons

    Regional management hardly done to the store even though they are supposed to come twice a month.

  8. "Everything you're looking for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Ontario, OH
    Former Employee - Store Manager in Ontario, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Lumber Liquidators full-time (More than 5 years)

    Pros

    Great people, great company, great pay and most of all you are treated with respect for upper management.

    Cons

    Being open on Sundays... No, really, no cons from me.


  9. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in North Myrtle Beach, Horry, SC
    Current Employee - Manager in North Myrtle Beach, Horry, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lumber Liquidators full-time (More than 5 years)

    Pros

    Nice pay and good coworkers

    Cons

    There really isn’t any. Good job


  10. "No life, wife or kids. This is the job for you !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lumber Liquidators full-time (More than 5 years)

    Pros

    Good pay, and benefits, long hours

    Cons

    Always short staffed. Expects a 3 man store to do the job of 5 people. If another takes a vacation or calls in sick, expect little or no help for the first couple days. Sometimes have to work open to close with a standing lunch which is illegal in Cali if an hourly employee. Managers can expect to work 60 hrs a week and cover when others are sick or vacation. I have worked an average of 180 hrs overtime a year. Need A+ computer SAP understanding and plan on loading 1000's of pounds of 30 to 100 lb boxes of wood by hand weekly. They have several types of trackers which must be called daily along with normal customer interaction, planograms, receiving, shipping and more. Phones always ringing off the hook and you are dinged if they role to VM. Now they want you start pricing out quotes thats done in corporate so that takes at least 20 minutes but they wont hire any one else and yet expect you to do a customer journey (20 mins minimum) while still doing 20 other things. If you like fast paced, overworked, overtime, tons of manual labor and trying to reach unrealistic goals and hardship...This is the place for you...

    Advice to Management

    Quit trying to create more trackers and useless stuff that takes away time that can be spent with customers that actually pays off. You reek of desperation. Get somebody in Corp who knows what a good looking floor looks like. Cause most of yours are BORING and bland and hire more employees cause you are losing MILLIONS of $$$ a year cause people cant get help when the showroom is full. They leave in a huff and take their business elsewhere. But for some silly reason, Corp would rather spend millions hiring never enough employees cause the turnover rate here has to be 45% or better because of burnout and basically feeling like a slave


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