Lumber Liquidators Reviews | Glassdoor

Lumber Liquidators Reviews

Updated July 12, 2017
168 reviews

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168 Employee Reviews

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Pros
  • Good benefits, Great people, good middle management (in 14 reviews)

  • Great pay (best I've seen in retail) (in 10 reviews)

Cons
  • Tough to maintain a great work/life balance (in 11 reviews)

  • Some poor business decisions by upper management have negatively impacted the company's reputation and integrity (in 19 reviews)

More Pros and Cons

  1. "Good Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in The Colony, TX
    Current Employee - Anonymous Employee in The Colony, TX

    I have been working at Lumber Liquidators (More than 3 years)

    Pros

    Good benefits, Great people, good middle management

    Cons

    work life balance... consistency


  2. Helpful (1)

    "Spoon Fed Lies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Richmond, VA
    Former Employee - Assistant Manager in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lumber Liquidators full-time (More than a year)

    Pros

    Fairly competitive starting pay with decent monthly bonuses depending on your responsibility level in the stores.

    Cons

    Fed a bunch of lines that I'd be given a store management in no time, then the position was passed over to an outside individual who had no experience in the business. Also, they are a shady group of law-skirting megalomaniacs with little regard for good environmental practices. Plenty of reasons not to work for these people.

    Advice to Management

    If you have any conscience whatsoever, resign from that company now.

  3. "Assistant Manager 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Missouri City, TX
    Former Employee - Assistant Manager in Missouri City, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lumber Liquidators (Less than a year)

    Pros

    It was a great company to work for while I was there. One of the best benefits is you get paid weekly. If you like interacting with customers and you are good at sales then this is a good job for you to have. You also get a bonus once a month based on the amount you sold. Being an ASM2 I received 7 percent.

    Cons

    One of the biggest cons I had while working with the company was the long hours. You really don't have any family time because most of the time you might work 6 days a week especially if the staff isn't full. Overtime was good but expect long hours weekly.

    Advice to Management

    Keep a full staff and limit the hours to 40 a week and let the employees choose whether or not they would like to work overtime.


  4. "Learned a lot good place to advance your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Los Angeles, CA
    Former Employee - Shift Supervisor in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Lumber Liquidators full-time (More than a year)

    Pros

    Great vacation time you get two weeks the first year. Then increase each year. you get paid weekly set work schedule.

    Cons

    Make your own assessment, management does what they have to in order to accommodate store sales. They never say no which means more work. For the employees


  5. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Atlanta, GA
    Former Employee - Assistant Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lumber Liquidators full-time (More than 3 years)

    Pros

    Benefits Not so much as corporate rule
     It would be beneficial for the corporate team to understand the needs of their soldiers on the ground and help them achieve their goals which will lead to the company doing well and not take so much time coming up with unnecessary rules that destroy the spirit of the employees which in turn will decrease sales.
     The company does reward those who go above and beyond in customer service some of the times

    Cons

    Structure . Staffing no work life balance. Hours of operation. Making cold calls

    Advice to Management

    Not so much as corporate rule
     It would be beneficial for the corporate team to understand the needs of their soldiers on the ground and help them achieve their goals which will lead to the company doing well and not take so much time coming up with unnecessary rules that destroy the spirit of the employees which in turn will decrease sales.
     The company does reward those who go above and beyond in customer service some of the times


  6. Helpful (1)

    "asm"

    StarStarStarStarStar
    Former Employee - Assistant Store Manager in Naples, FL
    Former Employee - Assistant Store Manager in Naples, FL

    I worked at Lumber Liquidators (More than 3 years)

    Pros

    Hours were ok to work, dress code was easy, not much of any thing else was to good to work with. warehouse very hot to work in

    Cons

    Bonus share was not fair to other employees, only the manager reaped all the rewards from everyone elses work


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Toano, VA
    Current Employee - Manager in Toano, VA
    Recommends
    Positive Outlook

    I have been working at Lumber Liquidators full-time (More than 3 years)

    Pros

    Great product, people and customers

    Cons

    None, none, none, none, none.

    Advice to Management

    None

  8. Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Raleigh, NC
    Former Employee - Store Manager in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lumber Liquidators full-time (More than 3 years)

    Pros

    Pay, flexibility, benefits. If you are not an experienced leader the Store Manager position may feel overwhelming. However if you can develop your staff and plan ahead it becomes a fun and eventful workplace. Very little stress, "big box" vs. LL… LL every time. Become and stay efficient = easy job.

    Cons

    If you do not like physical labor you won't like this job as a store associate or store management. Otherwise sell wood!

    Advice to Management

    Hold everyone accountable to store standards and company initiatives.


  9. Helpful (2)

    "Run Away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager In Training in East Brunswick, NJ
    Former Employee - Manager In Training in East Brunswick, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Lumber Liquidators full-time (Less than a year)

    Pros

    Nothing good to say ! They don't train or develop new hires at all! Base pay is a joke.

    Cons

    Really everything! Keep doing what you are doing and you will be out of business!

    Advice to Management

    Nothing


  10. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toano, VA
    Current Employee - Anonymous Employee in Toano, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits Great atmosphere people are nice

    Cons

    Poor communication only one break


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