Lumen Reviews
Updated May 13, 2021
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
- Current Employees
- Full-time
- Intern
- Part-time
- Freelance
- Contract
- Worldwide
- United States - All Cities
- - Louisiana
- - Monroe, LA Area
- - Baton Rouge, LA Area
- - Lafayette, LA Area
- - New Orleans, LA Area
- - Ruston, LA Area
- - Shreveport, LA Area
- - Alabama
- - Birmingham, AL Area
- - Dothan, AL Area
- - Arizona
- - Deer Valley, AZ
- - South Tucson, AZ
- - Flagstaff, AZ Area
- - Phoenix, AZ Area
- - Tucson, AZ Area
- - Arkansas
- - Fort Smith, AR Area
- - Little Rock, AR Area
- - Russellville, AR Area
- - California
- - Bakersfield, CA Area
- - Los Angeles, CA Area
- - Riverside, CA Area
- - Sacramento, CA Area
- - San Diego, CA Area
- - San Francisco, CA Area
- - San Jose, CA Area
- - Stockton, CA Area
- - Colorado
- - Boulder, CO Area
- - Colorado Springs, CO Area
- - Denver, CO Area
- - Durango, CO Area
- - Edwards, CO Area
- - Grand Junction, CO Area
- - Connecticut
- - Bridgeport, CT Area
- - Hartford, CT Area
- - District of Columbia
- - Washington, DC Area
- - Florida
- - Lake Apopka, FL
- - Santa Rosa Beach, FL
- - Cape Coral, FL Area
- - Jacksonville, FL Area
- - Miami-Fort Lauderdale, FL Area
- - Naples, FL Area
- - Ocala, FL Area
- - Orlando, FL Area
- - Pensacola, FL Area
- - Tallahassee, FL Area
- - Tampa, FL Area
- - Georgia
- - Phoenix, GA
- - Atlanta, GA Area
- - Macon, GA Area
- - Idaho
- - Boise, ID Area
- - Idaho Falls, ID Area
- - Illinois
- - Elk Grove, IL
- - Champaign, IL Area
- - Chicago, IL Area
- - Indiana
- - Decatur, IN Area
- - Indianapolis, IN Area
- - Iowa
- - Fairfield, IA
- - Davenport, IA Area
- - Des Moines, IA Area
- - Omaha, NE Area
- - Sioux City, IA Area
- - Waterloo, IA Area
- - Kansas
- - Kansas City, MO Area
- - Kentucky
- - Canada, KY
- - Headquarters, KY
- - Louisville, KY Area
- - Maryland
- - Baltimore, MD Area
- - Massachusetts
- - Boston, MA Area
- - Michigan
- - Detroit, MI Area
- - Grand Rapids, MI Area
- - Monroe, MI Area
- - Minnesota
- - Alexandria, MN Area
- - Brainerd, MN Area
- - Duluth, MN Area
- - Minneapolis-St. Paul, MN Area
- - Rochester, MN Area
- - Mississippi
- - Pascagoula, MS Area
- - Missouri
- - Japan, MO
- - Paris, MO
- - Columbia, MO Area
- - Jefferson City, MO Area
- - Rolla, MO Area
- - Springfield, MO Area
- - St. Louis, MO Area
- - Montana
- - Livingston, MT
- - Billings, MT Area
- - Great Falls, MT Area
- - Kalispell, MT Area
- - Missoula, MT Area
- - Nebraska
- - Lincoln, NE Area
- - Nevada
- - Las Vegas, NV Area
- - New Jersey
- - New York City, NY Area
- - Philadelphia, PA Area
- - Trenton, NJ Area
- - New Mexico
- - Albuquerque, NM Area
- - Farmington, NM Area
- - Grants, NM Area
- - Las Cruces, NM Area
- - Santa Fe, NM Area
- - New York State
- - Albany, NY Area
- - Binghamton, NY Area
- - North Carolina
- - Charlotte, NC Area
- - Fayetteville, NC Area
- - Greenville, NC Area
- - Hickory, NC Area
- - Kill Devil Hills, NC Area
- - Raleigh-Durham, NC Area
- - Rocky Mount, NC Area
- - Winston-Salem, NC Area
- - North Dakota
- - Bismarck, ND Area
- - Fargo, ND Area
- - Ohio
- - Akron, OH Area
- - Cincinnati, OH Area
- - Cleveland, OH Area
- - Columbus, OH Area
- - Mansfield, OH Area
- - Springfield, OH Area
- - Oklahoma
- - Oklahoma City, OK Area
- - Tulsa, OK Area
- - Oregon
- - Eugene, OR Area
- - Hood River, OR Area
- - Medford, OR Area
- - Portland, OR Area
- - Salem, OR Area
- - Pennsylvania
- - Coudersport, PA
- - Mifflintown, PA
- - Chambersburg, PA Area
- - Harrisburg, PA Area
- - Pittsburgh, PA Area
- - South Carolina
- - Charleston, SC Area
- - Greenville, SC Area
- - South Dakota
- - Sioux Falls, SD Area
- - Tennessee
- - Bristol, TN
- - Johnson City, TN Area
- - Kingsport, TN Area
- - Knoxville, TN Area
- - Memphis, TN Area
- - Nashville, TN Area
- - Texas
- - Austin, TX Area
- - Dallas-Fort Worth, TX Area
- - Houston, TX Area
- - Killeen, TX Area
- - Tyler, TX Area
- - Utah
- - Ogden, UT Area
- - Provo, UT Area
- - Salt Lake City, UT Area
- - Virginia
- - Charlottesville, VA Area
- - Norfolk, VA Area
- - Richmond, VA Area
- - Washington State
- - Seattle, WA Area
- - Spokane, WA Area
- - Walla Walla, WA Area
- - Yakima, WA Area
- - West Virginia
- - Hagerstown, MD Area
- - Wisconsin
- - Darlington, WI
- - Dresser, WI
- - Rice Lake, WI
- - Appleton, WI Area
- - La Crosse, WI Area
- - Madison, WI Area
- - Milwaukee, WI Area
- - Wyoming
- - Cheyenne, WY Area
- Angola - All Cities
- - South Kwanza
- - Fazenda Vitória
- Argentina - All Cities
- - Buenos Aires
- - Colegiales
- - Las Toninas
- - Buenos Aires, Argentina Area
- - Federal Capital
- Australia - All Cities
- - Victoria
- - Melbourne, Australia Area
- Bangladesh - All Cities
- - Dhaka
- - Gurg
- - Dhaka, Bangladesh Area
- Brazil - All Cities
- - Bahia
- - Gandu
- - Goiás
- - Goiânia
- - Minas Gerais
- - Betim
- - Paraná
- - Londrina
- - Rebouças
- - Curitiba, Brazil Area
- - Rio Grande do Sul
- - Porto Alegre, Brazil Area
- - Rio de Janeiro
- - Rio de Janeiro, Brazil Area
- - São Paulo
- - Araraquara
- - Sao Paulo, Brazil Area
- Canada - All Cities
- - Ontario
- - Toronto, ON, Canada Area
- - Quebec
- - Montreal, QC, Canada Area
- - Quebec, QC, Canada Area
- Colombia - All Cities
- - Bogota
- - Bogota, Colombia Area
- France - All Cities
- - Ile-de-France
- - Paris, France Area
- Germany - All Cities
- - Hesse
- - Frankfurt, Germany Area
- Hong Kong - All Cities
- - Yung Shue Wan, Hong Kong Area
- India - All Cities
- - Bihar
- - Ben
- - Delhi
- - New Delhi, India Area
- - Haryana
- - Karnataka
- - Bangalore Rural
- - Bangalore, India Area
- - Maharashtra
- - Mumbai, India Area
- - Rajasthan
- - Jaipur, India Area
- - Tamil Nadu
- - Chennai, India Area
- - Telangana
- - Hyderabad, India Area
- - Uttar Pradesh
- Ireland - All Cities
- - Dublin
- - Dublin, Ireland Area
- Israel - All Cities
- - Central
- - Tel Aviv-Yafo, Israel Area
- Madagascar - All Cities
- - Toamasina
- - Anony
- Peru - All Cities
- - Lima Region
- - Lima, Peru Area
- Philippines - All Cities
- - Negros Occidental
- - Asia
- Poland - All Cities
- - Greater Poland
- - Poznań, Greater Poland, Greater Poland
- Singapore - All Cities
- - Singapore, Singapore Area
- South Africa - All Cities
- - Free State
- - Virginia
- Spain - All Cities
- - Madrid
- - Madrid, Spain Area
- United Arab Emirates - All Cities
- - Dubai
- - Dubai, United Arab Emirates Area
- United Kingdom - All Cities
- - England
- - London, United Kingdom Area
- - Reading, United Kingdom Area
- - Slough, United Kingdom Area
- Venezuela - All Cities
- - Capital District
- - Caracas, Venezuela Area
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
- Popular
- COVID-19 Related
- Highest Rating
- Lowest Rating
- Most Recent
- Oldest First
"Work life balance is great at CenturyLink" (in 387 reviews)
"Good benefits, remote work, challenging" (in 256 reviews)
"After Level 3 took over the upper management only former Level 3 employees could be in" (in 133 reviews)
"Leadership wants to move people to Monroe LA" (in 62 reviews)
Ratings by Demographics
This rating reflects the overall rating of Lumen and is not affected by filters.
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
- Current Employee, more than 1 year★★★★★Featured Review
Pros
Salary, perks, supportive management, open and communicative
Cons
None yet found for Lumen
Thank you for leaving us a 5-star review, we are lucky to have AMAZING people like you on our team!
- Current Employee, more than 1 year★★★★★
Pros
Excellent insurance and time off benefits
Cons
little upward movement potential for employees
Lumen Response
Thank you for the 5-star review, we are lucky to have you as a part of our team!
- Current Employee, more than 5 years★★★★★
Pros
Flexibility, Paid time off (flex time/unlimited once you get to a certain level)
Cons
The company completely stopped doing annual raises for a merit or cost of living increase; this is really unacceptable giving the cost of living goes up ~2% each year. Also, getting a promotion is highly political and you can really get stuck in a dead end. 401K match is not competitive with the industry standard of 100% of 6%; they only match you 4% of 6%
Continue readingLumen Response
Thank you for leaving a review, we are happy to see you recommend Lumen as a place to work. We have built an equitable, pay-for-performance compensation plan, where our employees are rewarded for their results. In addition, our compensation team regularly conducts market reviews to ensure Lumen’s pay and total benefits programs are market competitive.
- Current Employee, more than 5 years★★★★★
Pros
A good place to work, IT Company, You will learn A LOT, Big company feel, Great benefits, Opportunities to advance.
Cons
A lot of change always, multiple legacy systems to navigate to do the simplest of tasks, teams can get cliquey, some favoritism (depends on Mgr.), so many procedures to learn and use on a daily basis.
Continue readingLumen Response
Thank you for leaving a review. At Lumen, we view our employees as our most important asset and the differentiator that sets us apart from our competition. As part of our “pay for performance” philosophy, our leaders have the authority to make compensation related decisions for their teams. As a current employee, we encourage you to speak with your manager about your concerns or you can reach out to us at CTLHRActionTeam@lumen.com.
- Current Employee, more than 8 years★★★★★
Pros
Flexability, career advancement, mid level management is good
Cons
Some managers are stuck in the good ol boys club
Lumen Response
Thank you for taking the time to provide us with your feedback. We are glad to see you are enjoying your experience working with Lumen and that you see the opportunity to further your career within the organization!
- Current Employee, more than 8 years★★★★★
Pros
I've been fortunate to be on a good team and I've been happy.
Cons
Seems to be a lack of strategic thinking while times are good.
Lumen Response
Thank you for taking the time to provide us with your feedback, we are glad to see you recommend working for Lumen!
- Current Employee, more than 10 years★★★★★
Pros
Decent pay, great people, decent benefits.
Cons
Corporate red tape, to many realignments.
Continue readingLumen Response
Thank you for the positive review! At Lumen, we put a large emphasis on creating clear career-path advancement opportunities for all those who wish to further their careers. We believe Lumen is a great place to grow your professional career, and we strive to create an environment where our team members' hard work is recognized and rewarded.
- Current Employee★★★★★
Pros
Flexible Schedule. Managers give you frredom to do your job.
Cons
Stressful. More communication and training needed.
Lumen Response
Thank you for leaving us a review, we are glad to see you share in our positive outlook for the future of our organization!
- Former Employee★★★★★
Pros
One of those "used-to-be" good companies.
Cons
Whittling away at all benefits each year and providing no substantial cost of living increase to offset it. End result, the longer you stay, the poorer you become.
Continue readingLumen Response
Thank you for taking the time to share your thoughts and feedback. We are disappointed to see that you did not enjoy working at Lumen.
- Current Employee★★★★★
Pros
space to work from home or the office
Cons
little training is provided to new employees
Lumen Response
Thank you for taking the time to share your feedback with us, we are happy to see you recommend working for Lumen! We agree we have great leaders, and we are glad to see they have created a great work environment for you.
Popular Careers with Lumen Job Seekers
Work at Lumen? Share Your Experiences
Lumen Response