Lumos Networks Reviews | Glassdoor

Lumos Networks Reviews

Updated May 20, 2019

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Found 33 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
79%
Recommend to a Friend
97%
Approve of CEO
Lumos Networks CEO Timothy G. Biltz
Timothy G. Biltz
19 Ratings
  1. "Excellent Leader in CEO Tim Biltz"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Management 
    Recommends
    Approves of CEO

    I worked at Lumos Networks full-time for more than 5 years

    Pros

    Tim Biltz took over in 2012 and turned the company around to a successful sale in 2017 to private equity. You will not find a leader like Tim often in life, and I felt privileged to work for him.

    Cons

    None that I can think of.

    Lumos Networks2019-05-20
  2. "Customer Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lumos Networks full-time for more than a year

    Pros

    Great earning potential. Exciting product offering.

    Cons

    Hard to say. Great fit for life in 2018 an beyond!

    Lumos Networks2018-12-14
  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Lumos Networks full-time for more than 5 years

    Pros

    Pays well, flexible work sites

    Cons

    Project Management, lack of system utilization - rather would track on spreadsheets and word docs

    Lumos Networks2018-11-12
  4. "Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Network Engineer in Roanoke, VA

    I have been working at Lumos Networks full-time for more than 5 years

    Pros

    The job is a standard fare.

    Cons

    Still does things the way they did 20 years ago

    Advice to Management

    Change is good.

    Lumos Networks2018-11-08
  5. "Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lumos Networks full-time

    Pros

    Your learning is only limited by your willingness to work. Cross training is always an option here. Your job title is only a title, you can do so much more if you have the drive and desire.

    Cons

    Currently there is no known way in which to advance internally.

    Advice to Management

    Look beyond those that have simply occupied a chair the longest. See what each of your employees can do, then reward the workers. It isn't about who knows what, it's about who is willing to learn and develop.

    Lumos Networks2018-09-13
  6. "Awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lumos Networks full-time

    Pros

    Great team and good compensation. Great vacation.

    Cons

    None none none none none none

    Lumos Networks2018-08-15
  7. "Great Leadership and Vision Goes a Long Way!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lumos Networks full-time for less than a year

    Pros

    Stress? Not here! The environment is what you make it, but there is no high pressure making you choose your job or your life. These managers/execs get it: respect your people and foster their growth and they will commit 110%. This is a newly formed subsidiary of Lumos, so many situations require a creative approach, but with full support from above, nothing gets out of hand. You will get your hands on best in...

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    Cons

    The office is quiet! Depending on your preference, this is what it is.

    Advice to Management

    Keep doing what you are doing. You know how to get us motivated and have delivered your vision with the passion and foresight to get us on-board, sharing your fervor! Let's do this!

    Lumos Networks2018-03-08
  8. Helpful (1)

    "Satisfied employee for over 40 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lumos Networks full-time

    Pros

    I have been at the company for many years and it is a great please to build a career.

    Cons

    Fast pace, in a changing industry, which is also a pro!

    Lumos Networks2018-02-28
  9. "New Hire Process - Day ONE and more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Solutions Consultant in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lumos Networks full-time for more than a year

    Pros

    Really impressed with the professionalism and On Boarding process as a New hire …. Information was conveyed in advance and the Live meeting with HR Manager Kim Scudder on Day 1 was Great. Kim had an easy to follow orientation as well as examples and multiple contact people as support (if needed) . The hand off to online set up of benefits, healthcare and payroll were all explained and I was able to complete quickly....

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    Cons

    None as of yet .... #fullspeedahead

    Advice to Management

    Great Teamwork and Support by each and everyone I have worked with so far here at Lumos Data Canters and Lumos Networks

    Lumos Networks2018-01-23

    Lumos Networks Response

    January 25, 2018Human Resources

    Thank you so much for the great feedback! We have ramped up our onboarding process and we're happy to know that it's making an impact for our new employees.

  10. Helpful (1)

    "Long Term employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Waynesboro, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lumos Networks full-time for more than 10 years

    Pros

    Great family atmosphere. This is a major technology company in it's region, and I regularly see the CEO and to all of us he's "Tim" instead of "Mr. Biltz" He knows my name too. Transparent and trustworthy E-team. We have regular management meetings with the E-team where both positive and negative information is shared, and longer term strategies are discussed. At least in my department, micromanaging is at a...

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    Cons

    Company often invests in large scale tools or systems that are frankly too complex for the current and near future needs. This leads to high service overhead for those systems, and very large bills to the vendors.

    Advice to Management

    Continue open communication. Don't be afraid of a smaller solution. There are many viable options that don't come with millions of dollars of investment and years of implementation.

    Lumos Networks2018-01-11
Found 33 reviews