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Lupe Tortilla

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Lupe Tortilla

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Lupe Tortilla Reviews

Updated Jun 6, 2023

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Found 218 of over 222 reviews
3.5
51% Recommend to a Friend
66% Approve of CEO

Found 218 of over 222 reviews

3.5
51%
Recommend to a Friend
66%
Approve of CEO
Lupe Tortilla CEO Judson Holt (no image)
Judson Holt
99 Ratings

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Top Review Highlights by Sentiment

Pros
  • "good money to be made for sure(in 18 reviews)
  • "The pay was good because it was in a popular area and regulars would make the hours worth your time.(in 11 reviews)
  • "Great benefits and typically pretty busy restaurants.(in 8 reviews)
  • "Good people to work with(in 6 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Lupe Tortilla and is not affected by filters.

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  1. 5.0
    Former Employee

    Good Management

    Mar 12, 2023 - Server in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great training, great leadership, yes.

    Cons

    Unreliable employees, that is all.

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  2. 4.0
    Former Employee, less than 1 year

    High highs, LOW lows

    May 18, 2023 - Server in New Braunfels, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free food, servers became great friends of mine, money (can) be good, good vibe all around, I often enjoyed coming into work, definitely felt like I came out of this job as a better server

    Cons

    New Braunfels customers are HORRIBLE, food wait times were insane, 3 maybe 4 table sections, “lupe tortilla standard” makes it hard to take more than 3 tables at a time, managers weren’t very rewarding and some were the absolute worst and had anger issues, tipout is 4% of your SALES so if you average 20% in tips your losing almost 20% of your tips

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  4. 4.0
    Former Employee

    Okay first job

    May 29, 2023 - Customer Service Associate in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pretty standard office culture. Okay.

    Cons

    Small and rare raises yearly.

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  5. 4.0
    Former Employee, more than 1 year

    Great place to work but lots of management turnover

    May 1, 2023 - Server/Waiter in Cedar Park, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The tips are nice, very good customer base. The menu is easy to learn .

    Cons

    Way too much management turnover. As many people know, your manager can greatly effect you work experience somewhere. I was lucky to have great mangers most of the time but every few months a manger was shipped to another location and another manager came in.

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  6. 1.0
    Former Employee, more than 1 year

    College Station Location!!

    Jun 6, 2023 - Server/Bartender in College Station, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    servers are all very nice and friendly

    Cons

    punished for being a student, unreasonable expectations, rules only apply to some, favoritism

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  7. 1.0
    Former Employee, more than 1 year

    Bad

    Jun 6, 2023 - Kitchen Manager in Sugar Land, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get 500 a month for food

    Cons

    Upper management is a joke. Alcoholics and favoritism Toxic work place

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  8. 3.0
    Current Employee, more than 1 year

    Server

    Apr 24, 2023 - Server/Waiter in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pick 1 free Emp Food per day out of 15 item list. Nadia was an Amazing Manager who really cared about her employees and customers...had no complaints under her mgmt. Hardly ever ran out of food or inventory items. Everything was accounted for. Can't say the same for management who took over afterwards. General clientele is good, food delicious, high quality standards. Good place to work PT if you find a good manager team. Otherwise keep looking.

    Cons

    Some bad managers who don't train well and want everyone to become "hybrid" employees, where job descriptions overlap and creates confusion as to whose job is who's --> leads to no one wanting/doing the job or only a few good employees picking up the slack for everyone else to keep the restaurant functional. Overtime, carrying heavy cast iron skillets wears down your joints, causing hip and knee pain on the side you carry the tray.

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  9. 4.0
    Current Employee, less than 1 year

    awesome

    Apr 25, 2023 - Server/Togo Specialist in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    very fun environment and helpful team

    Cons

    can get busy which impacts service and work environment

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  10. 1.0
    Former Employee, more than 3 years

    Criminal Behavior

    Feb 16, 2023 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great money to be made if management doesn’t get in your way

    Cons

    Management is not just unprofessional , they are abusive.The amount of abuse, threats and harassment witnessed here was unlike anywhere else,and that’s coming from a veteran of the restaurant industry. Their favorite victims were the young undocumented immigrants working for peanuts.Hypocritical , considering most if not all of management were undocumented immigrants at one point .Their job was frequently threatened , not for true subordination or poor performance , but for requests for reasonable accomodations or time off. The harassment and ill treatment of female staff would make Harvey Weinstein blush with shame. I also witnessed some sketchy monetary transactions from management , but I suppose they can’t be proven. The owner seems like a really nice guy , but one has to wonder if he is truly ignorant of the daily going ons at his restaurants or if he chooses to be ignorant .I’d really like to think he doesn’t know about it because he is a likable guy. Maybe he will read some of these reviews .

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  11. 4.0
    Current Employee, more than 1 year

    Nice job

    Mar 28, 2023 - Server in Houston, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Food every shift of the day

    Cons

    Sometimes you would walk out not feeling good

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Viewing 1 - 10 of 218 Reviews
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Lupe Tortilla Reviews FAQs

Lupe Tortilla has an overall rating of 3.5 out of 5, based on over 222 reviews left anonymously by employees. 51% of employees would recommend working at Lupe Tortilla to a friend and 43% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Lupe Tortilla employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Lupe Tortilla. This rating has decreased by -17% over the last 12 months.

51% of Lupe Tortilla employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lupe Tortilla 2.8 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Lupe Tortilla to be career development, benefits, coworkers and the cons to be culture, diversity and inclusion, management.

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Glassdoor has 222 Lupe Tortilla reviews submitted anonymously by Lupe Tortilla employees. Read employee reviews and ratings on Glassdoor to decide if Lupe Tortilla is right for you.