Lutheran Immigration and Refugee Service Reviews | Glassdoor

Lutheran Immigration and Refugee Service Reviews

Updated October 28, 2018
21 reviews

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2.6
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Lutheran Immigration and Refugee Service CEO Kay Bellor
Kay Bellor
2 Ratings

21 Employee Reviews

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  1. "Past Employent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Counselor in Baltimore, MD
    Former Employee - Counselor in Baltimore, MD
    Recommends
    Positive Outlook

    I worked at Lutheran Immigration and Refugee Service full-time (More than a year)

    Pros

    Great organization to work for!

    Cons

    Hiring of incompetent support staff.

    Advice to Management

    Hire competent staff. The management staff was GREAT it's the support staff they hired were lazy and incompetent.


  2. "An Org in Flux"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Approves of CEO

    I have been working at Lutheran Immigration and Refugee Service full-time (More than 3 years)

    Pros

    Amazing staff and mission. The way the organization can shift to respond to emerging needs is awesome.

    Cons

    The organization is in lots of flux. Leadership can seem reactive rather than making decisions based on long-term goals.

  3. Helpful (1)

    "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Lutheran Immigration and Refugee Service full-time

    Pros

    Good staff. Dedicated and hard working rank and file.

    Cons

    The previous CEO and Executive Leadership Team was horrible and lacked integrity.

    Advice to Management

    Make Kay the permanent CEO


  4. Helpful (5)

    "A non-profit gone bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Negative Outlook

    I worked at Lutheran Immigration and Refugee Service full-time (More than 3 years)

    Pros

    You'll meet and work with some dedicated, caring, conscientious colleagues. People are friendly and talkative, like to get lunch or drinks, and are often friends outside the office. There are often fun events for staff to attend. The mission of serving and advocating with migrants and refugees is a powerful motivator and you can see how your work makes an impact on people's lives.

    Cons

    Unfortunately all the fantastic pros of LIRS are heavily outweighed by cons. The president/CEO has seriously damaged the organization, particularly by hiring upper and middle management who contribute to the dysfunction she creates. CEO remains aloof from staff, but goes through management to micromanage even entry level staff at times. The culture leans toward favoritism and new ideas are shot down to the point that staff cease to offer any. The turnover rate alone should be a flaming red flag.

    Anyone considering this organization should be aware of this article from Breitbart on 11/11/2017, "Source: Claims of Financial Mismanagement, Fraud, and Harassment at Lutheran Immigration and Refugee Service Spark External Investigation." It is from an extremely anti-immigrant source that often publishes drivel, however, this article is much if not mostly accurate.

    Advice to Management

    The Board should clean up the organization by replacing most if not all the C-suite leadership, perhaps bringing back some valuable staff who were driven off. In the future, the Board should have much more regular contact with staff below the CEO and other leadership team members - talk to the assistants and coordinators who see what's really going on and aren't invested in putting on a front.


  5. Helpful (3)

    "Great place to make friends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Lutheran Immigration and Refugee Service full-time

    Pros

    Great place to work and make friends. Smart hard working co-workers committed to the mission. Perfect fit for a former Americorps, Peace Corps, or Lutheran Volunteer Corps member. Great place to learn!

    Cons

    Problems with the leadership adapting to current White House policies.

    Advice to Management

    Please be proactive.


  6. Helpful (2)

    "Good luck LIRS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Great co workers lot of fun hard working individuals. Great Pay/ Benefits

    Cons

    Leadership Team is a joke!

    Advice to Management

    Please don't drive employees away with your inconsistency.


  7. Helpful (3)

    "Meaningful work, difficult work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Lutheran Immigration and Refugee Service full-time

    Pros

    I loved the team of co-workers that I was a part of. The work was interesting and frequently changing so never lacked for new challenges and learning opportunities. The compensation and benefits are excellent.

    Cons

    The workplace is often stifling and frustrating. Upper management seems entirely unconnected to the rest of the staff and decisions affecting the entire agency and partner agencies frequently appear to be made in a vacuum. Changes in scope of work don't tend to take into account what will be best for the partner agencies (front line staff) and therefore the immigrants and refugees we are supposed to be serving. Additionally, there is not much room for long term growth. Promotions are mainly limited to when staff depart and there is a new opening. Typically promotions do not happen very often.

  8. "Federal investigation needed immediately"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Director
    Current Employee - Program Director
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Lutheran Immigration and Refugee Service full-time (More than 5 years)

    Pros

    Organization helps refugees and has a very noble mission. Hardworking, committed staff, incredible coalition and network of former refugees and migrants.

    Cons

    The previous reviews have mentioned the various issues but the reality is that this organization is so poorly managed that it has become a toxic, ineffective and disrespected national organization.

    Advice to Management

    Entire leadership team needs to go. No exceptions. Bring back faith based practices.


  9. Helpful (5)

    "Great Place for Incompetent or Deceitful Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Lutheran Immigration and Refugee Service full-time (More than 5 years)

    Pros

    Benefits were great at the time, but are apparently going to change soon.

    Cons

    The head of HR would bully and manipulate staff mercilessly. Concerned and affected staff would consult the COO who listened, but did nothing about it. The staff most likely to receive a raise were those who wasted money or did little work. Underperformers would receive promotions if they were friends with the right people while dedicated staff with over a decade of experience at LIRS weren't allowed to receive an "Outstanding" on their annual reviews at the behest of our HR Department. Our IT department has wasted hundreds of thousands of dollars on failed projects, but the CIO has continued to receive raises and new projects. The President seems unable to actually manage or direct the organization. With such poor leadership and Trump in office now, I don't know how LIRS can continue to serve refugees.

    Advice to Management

    Hire a CEO who will call staff to be accountable!


  10. Helpful (6)

    "Work here and risk your sanity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Lutheran Immigration and Refugee Service full-time (More than 3 years)

    Pros

    Strong mission for those desiring to help refugees and immigrants

    Cons

    Very weak leadership. Senior team unwilling or unable to make decisions or develop effective strategies. Highly averse to ANY conflict, confrontation or even healthy discourse. The CEO makes $$$ and brings in ZERO development dollars and is a hyper micromanager. Bring her a solid proposal and she'll check it for typos and never grasp the concept. COO totally ineffective and a poor communicator. HR director plays favorites and has trouble telling the truth

    Advice to Management

    Stop chasing good people away. You are running this organization into the ground as if there is no President Trump out there already doing it.


Showing 21 of 24 reviews
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