Lutheran Services in Iowa Reviews | Glassdoor

Find your next job here

Lutheran Services in Iowa Reviews

Updated December 27, 2017
32 reviews

Filter

Filter

Full-timePart-time

2.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Pr. Doug Johnson
8 Ratings

32 Employee Reviews

Sort: PopularRatingDate

  1. "LSI has cons but there's also some pros"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Staff
    Current Employee - Support Staff
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lutheran Services in Iowa full-time (Less than a year)

    Pros

    If you want to personally make a difference in other people's lives, this is one of the best places to do it. The benefits offered are comparable to some of the private companies I've worked for, health insurance, PTO, 401k, etc... After 6 months I have 60 hours of PTO. However, you do need to submit requests off at LEAST a month in advance. PTO around holidays can be difficult but no more so than private institutions. Overall the biggest pro to working for this company is the satisfaction you get from knowing that your working to directly help the lives of others and not just working for a pay check.

    Cons

    Support staff that work with clients make close to $9 an hour. Even at 40 hours a week, its difficult to make ends meet with this pay rate. Part of the reason for low is the nonprofit status. The company mostly relies on charity to survive and as such has little financial incentives to offer their employees. In my area of Des Moines, our client workers are understaffed and we are constantly asked if we want to work OT each week. This could be a pro in that in my experience its very easy to make extra money with OT pay. I usually average 40-50 hours a week but I've done 60-70 hour weeks before. I cant speak for other locations. Turnover is fairly high across departments. Most people leave for better paying jobs, can't say I blame them when there are college graduates working here earning less than $10 an hour. Some of the workers/managers can be passive/aggressive or rude to one another but its no worse from what I've experienced in the corporate world.

    Advice to Management

    For a nonprofit, I'm reasonably satisfied. LSI is not the place for people to make a lot of money and climb the corporate ladder. Its a place for people to do the best they can with few resources to help and make a difference to those in need.


  2. Helpful (1)

    "Going down hill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Support Professional in Ames, IA
    Current Employee - Direct Support Professional in Ames, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lutheran Services in Iowa full-time (More than 3 years)

    Pros

    It's a great place to help you figure out if you are cut out for this field of work.

    Clients (telling the truth) are a hit and miss but when you get those who want to be independent you will work hard and feel like it's worth it.

    Cons

    Low pay (10 day, 7 nights, dollar extra on weekend), management is a mess and keeps getting worse with each new supervisor. They will sometimes not inform you of a shift they put you on but will mark your report if you do not show up. Have been done to me a few times. Will sometimes try to get you to do a extra shift to move someone but lie that staff they wish to move knows and still dont even inform them til you show up and tell them. Not a flexible schedule as informed. Will try to bully you into shifts if you have trouble saying no. (I'm not one but hear from others and seen happen) medical insurance is a joke, have to pay for it with your low pay and not get much out of it. Not alot of help by management so have to make friends with staff when you can. Not alot of socializing. And more.. And this is just for staff.

    With clients.. as I said before it's hit or miss. The ones who like your help it's alot of work and not just cause of the client, they sometimes have their bad days but mostly cause of lack of aid due to lack of staff and planning from management when special events happen or when only one client out of the group at the site wishing to do something. Then you can get violent clients and will end up on your own with no help if something happens. If you are not careful management will sneak your shifts into violent sites even when you expressed no.

    Advice to Management

    If you are losing staff then its time to say there is a problem. Pay your staff better so they can survive on their pay and stay longer.

  3. "Family Support Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Family Support Worker in Sioux City, IA
    Former Employee - Family Support Worker in Sioux City, IA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Lutheran Services in Iowa full-time (More than a year)

    Pros

    Flexible schedule, opportunities to attend trainings, working with families and agencies within the community. Community education as well as providing support action within the community.

    Cons

    Company is focused on numbers and money and not their staff. Constantly adding more to the work load and then told be better at time management. Pay is very low and no raises have been given in over five years.

    Advice to Management

    Appreciation of their staff and pay salaries equal to the level of qualifications and what is required of their job.


  4. "site teal leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Team Leader
    Current Employee - Site Team Leader
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lutheran Services in Iowa full-time (More than a year)

    Pros

    flexible job, lots of experience, great if you want to make overtime

    Cons

    long hours, constant open shifts, no raises


  5. "Approach with caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Youth Specialist in Ames, IA
    Current Employee - Youth Specialist in Ames, IA
    Doesn't Recommend

    I have been working at Lutheran Services in Iowa full-time (More than 3 years)

    Pros

    Get experience working with traumatized and behaviorally-challenged kids

    Cons

    chronically understaffed
    constantly pushed to expand availability
    safety is not first
    double shifts are expected/required


  6. "I wish I could give it zero stars...."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Support Staff in Des Moines, IA
    Current Employee - Direct Support Staff in Des Moines, IA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Lutheran Services in Iowa full-time (More than 3 years)

    Pros

    Flexible schedule, um..... that's about it.

    Cons

    The PTO, their biggest "incentive" is difficult to use, time off request for shift workers, meed to be turned in before the month prior to the PTO, so July requests in May, which makes spontaneous anything impossible.
    No pay raises, ever.
    Extremely high turnover rate at all company levels.

    Advice to Management

    Pay people more, update your incentives to look like you care about your employees and not just a quick buck.


  7. "Social Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The schedule is flexible. If face to face hours exceed sixty five in total, there is a bonus hourly salary rate.

    Cons

    Salary of $24k. Meeting the minimum
    65 hour face to face time is very often not doable. Job depends on reliable auto. Their supposedly best feature is "PTO", which is accrued time off. It is a joke.

  8. "Case worker"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Denison, IA
    Former Employee - Anonymous Employee in Denison, IA

    I worked at Lutheran Services in Iowa (More than 8 years)

    Pros

    Dedicated and compassionate leaders. Rewarding work with families

    Cons

    High expectations with low pay. Pay stream constantly changing according to state regulations


  9. "Family care coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Coordinator in Dubuque, IA
    Current Employee - Care Coordinator in Dubuque, IA
    Recommends
    Positive Outlook

    I have been working at Lutheran Services in Iowa full-time (More than a year)

    Pros

    Make your own hours, new day everyday, loose supervision, professional environment, Happy people.

    Cons

    Loads of driving, vehicle costs, break downs, angry people, paperwork.

    Advice to Management

    Bump pay up to closer that of professionals.


  10. "Fun Job with not too much opportunity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Youth Associate in Waverly, IA
    Current Employee - Youth Associate in Waverly, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Making a difference
    The actives you can do with the clients.
    Pretty relaxed environment.

    Cons

    No much opportunity to move up within the company.

    Advice to Management

    Fix your job requirements as it is impossible to move up without a degree.


Showing 32 of 32 reviews
Reset Filters