Lutheran Social Services of Illinois Reviews | Glassdoor

Lutheran Social Services of Illinois Reviews

Updated March 21, 2017
49 reviews

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Full-time Part-time

2.9
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Lutheran Social Services of Illinois President and CEO Rev. Denver Bitner
Rev. Denver Bitner
10 Ratings

49 Employee Reviews

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  1. "Corporate Receptionist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lutheran Social Services of Illinois full-time (More than 8 years)

    Pros

    Company provides great benefits and pay

    Cons

    Illinois budget cut allow for a high turnover within the company

    Advice to Management

    Keep providing services to people and communities state wide


  2. "Admin"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Lutheran Social Services of Illinois full-time

    Pros

    great company to work for

    Cons

    none that I can think of


  3. "Assistant property manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative and Assistant Property Manager in Des Plaines, IL
    Former Employee - Administrative and Assistant Property Manager in Des Plaines, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Lutheran Social Services of Illinois (More than 10 years)

    Pros

    Love to be able to help people in a social service environment. Good starting job

    Cons

    Medical benefits expensive, pay is less than you would get elsewhere, program management likes to micromanage

    Advice to Management

    The CEO and upper management needs to pay attention and train senior directors and other types of management. Senior directors don't know everything and think they're betterror than anyone else just because they have a title.


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  5. "Not Doing Right by our Foster Parents"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lutheran Social Services of Illinois full-time (More than 3 years)

    Pros

    Decent staff/co workers. Decent amount of days off.

    Cons

    Where to start?
    We have some many caseworkers that are clueless to supporting our foster families. So much so that I heard a case manager wouldn't answer voicemails or emails from a family with a child that was dangerous. Child injured members of the family and after caseworker gets notice from the family out of spite she placed the child in the same area that the injured family resides in. She stated to a group that she was going to do this on purpose. Another coworker ignored begging of a family to have a child removed. I'm sick to death hearing what these LSSI employees do to hurt foster parent relationships.

    Advice to Management

    Clean house ASAP from the Director downward. Get true professionals instead of stuff that are too immature to be working for the welfare of children.


  6. "Charitable organization that doesn't care about its employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lutheran Social Services of Illinois full-time

    Pros

    I loved my job. It was amazing be able to do so many good things for clients. So many that we served were really on the verge of falling off the cliff. Some had absolutely nothing. It was a great feeling to serve these individuals - provide a stable life.

    Cons

    MICROMANAGING. Headquarters should be there to GUIDE not DICTATE. If you hire professional, then please allow these individuals to do their job. You do NOT have to control every single aspect of their jobs. Some people at headquarters really need a reality check. They've worked for LSSI forever and have absolutely NO idea about the real world.

    LOW PAY/POOR BENEFITS: No raises despite the fact that a huge number were laid off, but enough money to pay for consultants and all sorts of unnecessary meetings and luncheons. Health insurance went through the roof with the employee portion quadrupling. Treat your employees like you give a damn or you won't have them very long.

    Advice to Management

    You cannot run a charitable organization like a business. If you do, you need to pay your staff what they would be paid in the for-profit world. The new CEO is trying to hard to turn a "profit" and not hard enough to accomplish the mission statement. If you're a Republican find a job at a bank and leave not-for-profit for those who actually care about who we serve.


  7. "Flexible Role, Disorganized Agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lutheran Social Services of Illinois full-time

    Pros

    Great role with lots of flexibility. The people are genuine and really want to make a difference in the lives of their clients.

    Cons

    Disorganization and uncertain funding streams makes developing new programs frantic and frenetic. There's a gap between program level management and the decision-makers who set the agency's direction. Upper mgmt does not hold middle managers accountable.

    Advice to Management

    Chasing money and contracts puts the agency in a poor negotiating position. More proposal vetting and due diligence would produce higher-quality opportunities.


  8. "Great company for some one who has a lot of responsibility at home"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    This company treats employees like family and offers a great work/life balance.

    Cons

    Company culture isn't very welcoming to millennials.


  9. Helpful (1)

    "Child Welfare Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Child Welfare Specialist in Des Plaines, IL
    Current Employee - Child Welfare Specialist in Des Plaines, IL
    Doesn't Recommend

    I have been working at Lutheran Social Services of Illinois full-time (More than a year)

    Pros

    Amazing co-workers, great boss, nice benefits package

    Cons

    Workers are paid poorly and do not get regular raises.


  10. "Fast paste work experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Child Welfare Specialist in Marion, IL
    Former Employee - Child Welfare Specialist in Marion, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lutheran Social Services of Illinois (More than 3 years)

    Pros

    Co-workers were great to work with, 5 weeks paid vacation, work for home on some days and make you on schedule at times.

    Cons

    No company training. Overload of paper work, high expectation of getting certain things done when they inform you at the last minute, working over time often and not getting compensation for it, the high stress level of the job and how it can interfere with you personal life.

    Advice to Management

    You should also have a training for LSSI and how things work there and the expectation of job duties and task. Not just send workers off to get licensed through DCFS and expect to know what to do when they come back form training the very next day. New workers should be able to shadow a experience worker for a few weeks after getting licensed to be a child welfare specialist so they don't get overwhelmed and burn out as quickly.


  11. "Outstanding Organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Institutional Research in Des Plaines, IL
    Former Employee - Director of Institutional Research in Des Plaines, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lutheran Social Services of Illinois full-time (More than 10 years)

    Pros

    Client-centered, faith-based, mission minded, professional leadership and Board stewards donations with best practices.

    Cons

    Dependent upon the ebb and flow of State funding and contracts

    Advice to Management

    Keep focused....great stewardship!



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