Lutron Reviews | Glassdoor

Lutron Reviews

Updated April 12, 2017
22 reviews

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Mike Pessina
13 Ratings

22 Employee Reviews

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Pros
  • Exceptional place to start a career - large incoming class of college graduates helps to create a community from day one (in 11 reviews)

  • Good opportunity to start a career (in 9 reviews)

Cons
  • Several arrogant individuals in upper management (in 13 reviews)

  • Sometime work life balance becomes not so balanced (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Terrible, just awful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ashland, VA
    Former Employee - Anonymous Employee in Ashland, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lutron full-time (Less than a year)

    Pros

    The production crew are good folks.

    Cons

    Ridiculous hours with lots of mandatory overtime. Management is inept and only pushes production, while not considering why production goals aren't met. In a feeble attempt to try to increase production, management monitors and restricts (where possible) floor conversation and bathroom breaks. Long-time employees with a wealth of knowledge and experience are held back because they do not possess 4-year degrees. Employee morale is extremely low, with many looking for a way out. Safety record is embarrassingly abysmal. OSHA would do well to pay them a visit. People are constantly being injured and proper incident investigations are not being performed.

    Advice to Management

    Solve production process issues. Put the right people in positions that will affect change. Give employees work-life balance. Lighten up. Work shouldn't feel like a labor camp. Take care of your employees, both mentally and physically.


  2. Helpful (7)

    "Great product horrible company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coopersburg, PA
    Former Employee - Anonymous Employee in Coopersburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lutron full-time (Less than a year)

    Pros

    There are many smart, nice people. Healthcare was very affordable. Great product that is tremendously over priced.

    Cons

    The business model is prime example of what not to do when studying a company. Only goal is a sales growth metric. The headquarters building is am embarrassment not only is it the middle of no where it looks directly out of Office Space. Starting pay is low raises are minimal and they make you feel like they are bending over backwards when they give a .5-1% raise. Supervisors are not held accountable, the open door policy is in name only. There is very little chance of growth, vacation time is a joke. Lutron continuously breaks one of their core values taking care of the employee nearly every day

    Advice to Management

    Need to learn how to communicate and cut dead weight If numerous individuals bring up issues listen to them and act on them. You will continue to lose talent if you keep up the current business model. Learn that a company needs more leadership than simply stating a sales target every month. Listen to ideas, the founder is dead time for the company to move on as well.family companies are great but the way it is being run now will negatively impact Lutron in the near future.


  3. Helpful (1)

    "Disfunctional Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Marketing Specialist in Coopersburg, PA
    Former Contractor - Marketing Specialist in Coopersburg, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lutron as a contractor (More than a year)

    Pros

    The people who work at Lutron are nice enough, but are expected to perform in the midst of chaos.

    Cons

    50+% of the workforce are contract - so it is a revolving door. The people who are permanent employees work under constant chaos, are treated poorly and underpaid for what is expected of them, that they leave too. The entire work environment is toxic.

    Advice to Management

    You cannot treat people the way you do and expect them to perform exceptionally. You are a little company who had their day in the sun - but the sun has set.


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  5. Helpful (3)

    "Interview process is daunting...need to update old processes and personalize the process to each job your hiring for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Coopersburg, PA
    Current Employee - Project Coordinator in Coopersburg, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice campus and convenient location to shops and restaurants. People who work there are great, nice family oriented environment to work.

    Cons

    Too much red tape to get hired...took months and felt like I was just a another new hire...no white glove service.

    Advice to Management

    Old school ways will only go so far. Need a fresh outlook


  6. Helpful (23)

    "Avoid it if you can."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Coopersburg, PA
    Former Employee - Project Manager in Coopersburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Stable company, no lay offs. Mostly good people to work with but, there are some bad employees, but for some reason they get to keep their jobs. If you like to work ten hours in the office then go home and work some more, this is the place for you.

    Cons

    Interviews are 8 to 8.5 hours long… this is not an exaggeration, they are literally a full day. My initial offer was way too low for someone with 12 years experience doing the job they were interviewing me for. Which was the minimum they could offer me for that job. I did turn them down at first, then they gave me a little better offer. Which, I also wanted to turn down. But, I didn’t have another viable option at the time so I took it thinking that I would just keep looking. Raises even for an “Excellent” reviews are something like 2-3% which would be a joke if it wasn’t your life. New hires are paid more than people who are established in the company since raises don’t keep up with the market. One of Lutron’s 5 Principles is “Take care of the Employee”, that principle is completely ignored by current management. You are a number to them, Plain and simple.

    Upper and Middle Management is just bad at it’s job. People are kept off balance so they cannot become comfortable at their jobs. There are NO scheduled breaks, even though they are required by law and people usually work through lunch. If you leave at 5 you’re looked down upon and made to feel like a freeloader. No matter how many hours you worked before then.

    Employees are so inundated with work that they can’t possibly get it done within work hours and need to take their work home. In certain departments you have to spend a quarter of your time protecting yourself to make sure no one can blame you for anything because half of them will kick you under the bus trying to blame their mistakes on you.

    Lutron is one of the reasons that Unions should be brought back. Their expectations of their employees is ridiculous and they don’t care about the family / work balance. In their opinion, they feel they own you.

     If you live to work, hate your family, and can suck up with the best of them Lutron is the place for you.

    Not only would I not recommended Lutron as an employer, I have actively told people to avoid them if they have the option. I would have if I had another option.

    Advice to Management

    Stop Sucking, Treat your employees better, stop acting like they owe you something without getting anything in return because you employ them.


  7. Helpful (2)

    "Senior Desiner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Designer in Coopersburg, PA
    Former Employee - Senior Designer in Coopersburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None, Do not work there would be my advice

    Cons

    Not a vey good place to work

    Advice to Management

    Change Managemenr


  8. Helpful (4)

    "Graphic Designers DON'T APPLY!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Graphic Designer in Coopersburg, PA
    Former Contractor - Senior Graphic Designer in Coopersburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lutron as a contractor (Less than a year)

    Pros

    Gaining experience in AdobeSuite. Gain experience of a badly managed company and learn how to avoid such companies.

    Cons

    Incredibly poor upper management, lazy marketers who make the Graphic Designers do their work for them.

    Advice to Management

    Try keeping a Graphic Designer for more than a few months. Hire them as a full time employee. Treat them with respect, instead of like cattle about to go to the slaughter house. Have some guts and don't have hiring agencies do your dirty work of letting the employee go after you have used them for what you needed.


  9. Helpful (5)

    "The most mismanaged company I have worked for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Coopersburg, PA
    Current Contractor - Anonymous Contractor in Coopersburg, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Lutron as a contractor (More than a year)

    Pros

    The management is clueless so you can basically work at your own pace or skill level.

    Cons

    The management is clueless and basically comprised of old timers who were with the company from the beginning and when they mess up in one department are not fired but just moved to a new one to mess up and rather then hire permanent employees they rely heavily on temp workers.

    Advice to Management

    Hire some full time employees and don't be afraid to fire some managers and non productive employees.


  10. Helpful (1)

    "don't consider"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lutron full-time

    Pros

    good training and sales support

    Cons

    not very organized upper management


  11. Helpful (2)

    "Learning what not to do is sometimes as important as learning what to do"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Most people are extremely smart and generally great to be around. They will help you through the many tough times.

    Cons

    Decision makers are slowly killing their employees and success of the company. However, it is happening slowly, like everything else here.

    Advice to Management

    Have a honest and humble look in the mirror. Look at the patterns and trends of employees coming and going. Acknowledge the lack of progress "leadership" has made. Could be doing so much better...


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