Lutron Reviews | Glassdoor

Lutron Reviews

Updated December 6, 2017
184 reviews

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3.5
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Mike Pessina
60 Ratings

184 Employee Reviews

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Pros
  • Exceptional place to start a career - large incoming class of college graduates helps to create a community from day one (in 11 reviews)

  • Good opportunity to start a career (in 9 reviews)

Cons
  • Several arrogant individuals in upper management (in 13 reviews)

  • Very old school in terms of operations and change (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "Great products, industry leadership-terrible senior management and work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Middle to Senior Manager in Coopersburg, PA
    Former Employee - Middle to Senior Manager in Coopersburg, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Lutron full-time (More than 3 years)

    Pros

    pay, nice facilities, early career development, recognized industry leader

    Cons

    lack of leadership, very political, constantly changing priorities, can become a hostile environment, weak HR, organizational structure is consistently in flux

    Advice to Management

    Become more outwards focused. Develop a cross functional leadership bench. Weed out the weak managers and the people who have made a career at being political hatchet men/women resulting in a hostile environment. This includes people at the very senior levels.


  2. "Great People, Not So Great Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Engineering Intern in Coopersburg, PA
    Former Employee - Engineering Intern in Coopersburg, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Lutron full-time (Less than a year)

    Pros

    The company is founded with engineering at its core. Most employee's come on as engineers and move into other roles, such as marketing, sales, management, etc. This sets the tone for everyone to have a respect for the time and effort required to design a product. There were a lot of high quality experienced engineers to learn form.

    Cons

    Window treatments and lighting are not the most captivating subjects for a mechanical engineer to work on. The electrical engineers seemed to have a different experience, as they always seemed enthralled in their work.

    Advice to Management

    Keep engineering as the focus.

  3. "Sales (international)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Most are quality people. Communication on peer level is great. Technical support was provided when asked. Some basics in sales, but no training, rather an opportunity to do all by yourself to learn. Overall is a good company to start your career, but don't stay for too long. Otherwise you will become as rigid as the whole structure. Do your best, learn important things and move on. 2-3 yrs would do.

    Cons

    If you want to learn how to make good money in sales your stop by here should be very short. No commission for sales (pure salary), sales targets (in my case) were far above what was possible in the market. Strategy was really Achilles heel. The markets in Europe have been neglected for years. Company is losing the ground there to local competition. Poor or no customer support. When it comes to renovation, the customer has forgotten the company. Neglect is a killer of repeat business. Very sad to have seen this lots of times. The company looks like and acts like the empire in its final stage of decay... unless miracle happens. And yes, a bunch of good and strong people in the field of sales still somehow compensate the strategic shortsightedness of top management.

    Advice to Management

    - if you promise mentorship/coaching in sales- do it and not talk it as a mere affirmation
    - do something about sales training (not technical, has been too much of this), real sales in the 21st century. Hire some good trainers, like Grant Cardone. Open your eyes, nobody sells today like you do. It is not about your company, features and all this heavy for customer's ears techie stuff. You sell to people to meet their goals and desires
    - if you keep treating European market as a stepson/daughter of your company, very soon you will lose it to the competition. European competition is already on the move in the North America. Man, do something about it if you want to survive.

    - the company 5 values show its weakness now. They are wrong! People come first, Customer comes second, and Company comes third, not vica versa... But of course it is up to you what is right. 50yrs ago it may have been right...but today...


  4. "Nice place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Account Manager in Coopersburg, PA
    Current Employee - Account Manager in Coopersburg, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lutron full-time (More than a year)

    Pros

    Paid vacation, a fun environment and steady raises. Most days are pretty enjoyable and management does not micro manage. Friendly coworker.

    Cons

    Stubborn upper level management. It is hard to get anything changed even if it is not working. Very old school in terms of operations and change.


  5. Helpful (1)

    "Stable place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lutron full-time

    Pros

    Great place for an engineer to work. High paced development environment. Lots of opportunities for advancement if you are willing to work for them.

    Cons

    High expectations of their people. Lots of internal shuffle may not be ok with some people.

    Advice to Management

    SAY THANK YOU. Show your appreciation for what people do, especially on a more personal level


  6. Helpful (2)

    "Less is more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Lutron full-time (More than 5 years)

    Pros

    Great people and great products

    Cons

    Terrible HR, no prof development. Lack of structure in organization is an easy way to avoid having to adjust salaries based on additional responsibilities.

    Advice to Management

    Review why you keep losing people. Hint: it doesn't help that you're answer to losing people is always reshuffling work distribution and not replacing people who leave


  7. Helpful (2)

    "They're not bad, just exhausting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Lutron full-time

    Pros

    They let you move around internally and work on the things you're interested in.

    Cons

    A tank of type A personalities, it is pretty overwhelming. You only get promotions into the job you're already doing... which seems to make sense except that you find yourself working 60 hours a week to try to do a second job beyond your own. I always heard people talk about how the company used to do all these great things for the employees like picnics and such, but it seemed to have all stopped when I joined.

  8. Helpful (1)

    "Fantastic Start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Technician in Coopersburg, PA
    Current Employee - Engineering Technician in Coopersburg, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lutron full-time (Less than a year)

    Pros

    The work environment is growth oriented, and that appealed to me a lot.
    Great training
    Great people; I'll be maintaining friendships after I leave for sure.
    Empowering management.

    Cons

    Low pay scale.
    They know they are a spring-board company for college grads.

    Advice to Management

    Your system works for younger, traditional college grads as employees . But the alternative college grads may require a higher pay rate to stay longer than a year.


  9. Helpful (3)

    "You Won't Last Long"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Lutron full-time (More than 5 years)

    Pros

    The pay is competitive, and if you can score a decent manager you'll do OK until they randomly start rotating managers again.

    Cons

    There's no "take care of the people" in practice. My manager verbally abused me constantly, with absolutely no repercussions and with complains conveniently "lost" or ignored. I left the instant I found another job.

    Advice to Management

    Follow your own guidelines and "Take care of the people."


  10. "Good Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Good pay, and hours. Strong reputation in the industry.

    Cons

    Long time to make decisions.

    Advice to Management

    Make decision processes quicker.


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