Luxor Hotel & Casino Reviews
46% would recommend to a friend
(79 total reviews)
54% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Very bad management once again." (in 7 reviews)
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This rating reflects the overall rating of Luxor Hotel & Casino and is not affected by filters.
Found 79 of over 86 reviews
Updated Oct 21, 2023
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- 4.0Oct 21, 2023Guest Room Attendant (GRA)Current Employee
Im Paid Well Good Benifits via the Union I Have Great Co workers! Paid Lunch I work 40 hours a week
Old structure/ Harder to maintain as a housekeeper its Marketed to a Diiferent Demographic than the Newer locations and Does not necessarily attract the most premium Guest / Tips
- 2.0Apr 16, 2023Cage CashierFormer EmployeeLas Vegas, NV
You will meet some interesting people at your window. I hope you have the pleasure of meeting at least one awesome coworker here. I met only a few fantastic ones, but...when dung would hit the fan...those select people were great to work with, they helped keep the place from crumbling, and they really helped keep our sanity in tact. Cheers to that. Fun times!
Management: The managers were always the ones hiding in the back & waiting for their pay checks, while the supervisors & the rest of the staff were the ones holding the place together. The good supervisors were always the ones to leave, searching for a workplace where they would be appreciated. Workplace culture: Be cautious around the toxic, two-faced people that love the gossip. If you don't "click" with sone of the employees there, it can become a hostile work environment for you. Certain cashiers will run to the "restroom" when it gets busy (coincidentally), and you may find yourself picking up a lot of the slack. Some employees will let out their stress & frustrations onto you, and then they'll go on several "smoke breaks" to relax (after making your shift miserable, of course). Hardest part of the job: Having to swiftly complete several tasks on your own, while your manager spends their time being counter-productive (on YouTube, speaking lowly about their own employees, gossiping, painting their nails, etc.). Because staff has been cut down, you will be expected to complete several things at once.
- 4.0Feb 15, 2023Pool WaitressFormer Employee, more than 5 yearsLas Vegas, NV
My favorite venue was the pool. I love my team because we worked well. Even if people didn’t always get along when it came down to team work, we got it done. There are some very good managers. I thoroughly enjoyed my time.
Pool staff is kinda on their own as far as managers. They don’t have offices outside . When there is a problem you have to wait or know how to readily alleviate a situation. I worked there long enough to know what is was allowed to do . Always have the managers cell phone so if they are around the casino they still get your call for manager stuff
- 3.0Jan 12, 2023Call Center Customer Service RepresentativeFormer Employee
it was a job.. sneaky people and managers ...
one hour break after working 4.5 hours --- only break u get --- slavery vibes but ok want u to arrive 30 mins a hour early and just sit around so that your not late --- heads up takes 3 mins to walk from one side or the other slow as hell
- 3.0Sep 19, 2022Front Desk AgentCurrent Employee, more than 1 yearLas Vegas, NV
Coworkers and managers are awesome
Upper management seems to want the property to fail. They overwork everyone with a shift; refuse to allow managers to call in on-call employees; oversell rooms by excessive amounts even during big event weekends; and I don't even know what the mess is over at housekeeping because that department seems to be falling apart.
- 1.0Dec 18, 2022Hotel ManagerFormer EmployeeLas Vegas, NV
20 days of vacation per year if approved
No team, poor environment, too much work, no life work balance, rude customers, non stop complaints. Water shutdowns daily, other co-workers were unprofessional to the max.
Luxor Hotel & Casino Reviews FAQs
Luxor Hotel & Casino has an overall rating of 3.2 out of 5, based on over 86 reviews left anonymously by employees. 46% of employees would recommend working at Luxor Hotel & Casino to a friend and 41% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.
46% of Luxor Hotel & Casino employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Luxor Hotel & Casino 3.0 out of 5 for work life balance, 2.7 for culture and values and 3.5 for career opportunities.