Luxottica Reviews | Glassdoor

Luxottica Reviews

Updated December 15, 2017
481 reviews

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2.9
StarStarStarStarStar
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Luxottica CEO Massimo Vian
Massimo Vian
50 Ratings

481 Employee Reviews

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Pros
Cons
  • Upper management completely out of touch with reality and marketplace (in 33 reviews)

  • Work-life balance was a little off at times (in 14 reviews)

More Pros and Cons

  1. "I loved it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Jacksonville, FL
    Former Employee - Sales Associate in Jacksonville, FL
    Recommends
    No opinion of CEO

    Pros

    Great management
    Everyone worked as a team
    Friendly environment

    Cons

    I wish I had more hours and a little more pay but overall it was a great experience.

    Advice to Management

    Best manager ever!


  2. "Very Highly Recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sunglass Hut Store Manager in Dallas, TX
    Current Employee - Sunglass Hut Store Manager in Dallas, TX
    Recommends
    No opinion of CEO

    Pros

    Very tight team of excellent people who are excellent at what they do. No doubt the best place I have ever worked.

    Cons

    The only thing that could be improved upon is the communication between upper management and their employees. It would be a lot better if they would show their appreciation.

    Advice to Management

    Management should strive to increase their efforts to appreciate situations in which their associates and really express their pride in their associate's success.

  3. "Great and fun company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sunglass Hut Store Manager
    Current Employee - Sunglass Hut Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Luxottica full-time (More than 5 years)

    Pros

    Benefits, nonprofit organization OneSight, fun work environment, great product, really care about customer service, consistent and updated training and coaching

    Cons

    Not a lot of opportunities to move up in the company unless you're willing to relocate, could offer higher salary to both management and associates


  4. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sunglass Hut - Sales Associate in Troy, MI
    Current Employee - Sunglass Hut - Sales Associate in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Luxottica part-time (Less than a year)

    Pros

    Flexible hours, fair managers, great location, wonderful co workers, time management skills customer service, constructive criticism, understanding

    Cons

    The jobs managers were constantly changing which made the focus of the store difficult to grasp. However, once you had a steady manager it was more understanding where you were headed

    Advice to Management

    Keep working towards improvement


  5. Helpful (1)

    "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Mason, OH
    Current Employee - Project Manager in Mason, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Luxottica full-time (More than 3 years)

    Pros

    I started out in Sunglass Hut as a Sales Associate. After I graduated from college with a Bachelor's degree in HR, I was immediately hired into the HR department. Since then I've moved into a new HR role. Definitely appreciate the growth opportunities.

    Cons

    Oftentimes people believe that our product is overpriced. It would be nice to provide our stores with a line of optical and sun that is a lower price point. This way we could appeal to individuals that value eyewear enough to purchase a high end frame and the individuals that would rather have good quality on a lower budget.

    Advice to Management

    You can't be too open. It would be nice to know more about the conversations being had behind those big glassed in offices.


  6. "Sunglass Hut"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in San Francisco, CA
    Current Employee - Sales Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Luxottica part-time (Less than a year)

    Pros

    Fun work place, nice people and friendly customers good bands in sunglasses and good lunch hour. Neat mirrors and good friendly customers

    Cons

    Standing up for long periods of time. Mean Co workers bad pay, no discount and evil peeps hours of work no sleep

    Advice to Management

    Pay should be higher.


  7. "Best retail job I've ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Southlake, TX
    Current Employee - Sales Associate in Southlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Luxottica part-time (Less than a year)

    Pros

    Fun, easy, laid-back. Sales are pushed but you do not need to force people to do anything (which really takes pressure off). Commission is easy to get and there are a lot of sales incentives in addition to the commission. Free $500 glasses at the 1 year mark too!

    Cons

    I haven't come across one yet.

  8. "My experience with Luxottica was excellent and outstanding."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Norcross, GA
    Former Employee - Customer Service Specialist in Norcross, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Luxottica part-time (More than a year)

    Pros

    Employees are well trained and gain great customer service skills.

    Cons

    It is not a well pay job.


  9. "very rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Fairfield, CA
    Current Employee - Store Manager in Fairfield, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Luxottica full-time (More than a year)

    Pros

    The Benefits with the company is really good to health coverage for fulltime and the discounts are amazing

    Cons

    i dont have any cons

    Advice to Management

    n/a


  10. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Birmingham, AL
    Former Employee - Sales Associate in Birmingham, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Luxottica part-time (Less than a year)

    Pros

    Very calm and easy going job.

    Cons

    Slow at times and compensation low.

    Advice to Management

    I don't have any advice.


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