Luxottica Reviews | Glassdoor

Luxottica Reviews

Updated October 18, 2017
460 reviews

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2.9
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Luxottica CEO Massimo Vian
Massimo Vian
42 Ratings

460 Employee Reviews

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Pros
Cons
  • Upper management completely out of touch with reality and marketplace (in 32 reviews)

  • Work-life balance tends to favor work, not much room for mobility past coordinator level (in 13 reviews)

More Pros and Cons

  1. "Once great, but now awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Luxottica full-time

    Pros

    Good pay & benefits, good local team.

    Cons

    Used to be a great place to work but now Italian CEO makes all of the strategic decisions for all markets without actually taking the time to come and see those markets for himself. Australian market is very different to Europe but no consideration is given to this.

    No empowerment locally to make decisions, everything has to go back to CEO for approval. Local leaders are being replaced with people from Italy more and more.

    Advice to Management

    Trust each market to make decisions that they believe are right for the business locally.


  2. "Toxic Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mason, OH
    Former Employee - Anonymous Employee in Mason, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Luxottica full-time (Less than a year)

    Pros

    Decent pay and benefits, but not worth it.

    Cons

    CEO in Italy unilaterally makes all strategic decisions for U.S. market. Key leaders in North America have been fired or asked to leave, then replaced by Italians. Used to be a great company, but has changed dramatically for the worse in the past 2 years.

  3. Helpful (1)

    "Optical Team member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optician in Phoenix, AZ
    Current Employee - Optician in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Luxottica full-time (More than 3 years)

    Pros

    Fast growing company. Easy and straightforward expectations. Support from upper management when needed.

    Cons

    Technology and stores can use makeovers, but the great work environment makes up for it.


  4. Helpful (2)

    "Walk the walk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Memphis, TN
    Current Employee - Anonymous Employee in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Luxottica full-time (More than 3 years)

    Pros

    Anniversary coupon for glasses every year
    Competitive incentive program

    Cons

    -Limited opportunity for growth or development in management ranks unless you are Italian
    -Everything is controlled from Milan; US based employees have little to no influence on decisions
     - Prefers to move quickly and clean up the mess afterwards instead of building a solid foundation
     - Very political environment

    Advice to Management

    Follow your characteristics. You hire good people, allow them to do their jobs and develop them .


  5. Helpful (1)

    "Target Optical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Luxottica full-time (Less than a year)

    Pros

    Great training and development for current positions.

    Cons

    Difficult to move from store manager to regional manager.


  6. "just so so..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Luxottica full-time

    Pros

    good opportunites to learn new things

    Cons

    no opportunies to grow or any career advance

    Advice to Management

    have no idea since the management level is always so aloof to us


  7. Helpful (1)

    "Licensed Optician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Optician in Orlando, FL
    Former Employee - Licensed Optician in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Luxottica part-time (More than a year)

    Pros

    I had a great management team. Flexible hours as part time and late went to full time with benefits. They are growing and there is room for your personal career growth.

    Cons

    You do work Sundays and can be the only employee there are non Doctor days.

    Advice to Management

    Is there a way to have 4 full day shifts and alternate weekends? This would give more life/work balance.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England (UK)
    Current Employee - Sales Associate in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Luxottica full-time (More than a year)

    Pros

    Lovely work team. Great environment, you get a full training within the company and the job is quite easy

    Cons

    No time off over the holiday period as it is retail business

    Advice to Management

    None


  9. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Luxottica full-time (Less than a year)

    Pros

    Significant growth opportunity. Recently moved their North American Logistics HQ to Atlanta, GA.

    Cons

    Challenging fast paced start up environment

    Advice to Management

    Expected to deliver results and find a way to continue to improve the business.


  10. Helpful (1)

    "Unfortunately top managent have lost their way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Luxottica full-time (More than 10 years)

    Pros

    Flexibility, market leader in eyewear brands

    Cons

    Global decisions are made purely by 2 people in Italy HQ without consideration for the consequences, resulting in an unhappy workforce and high staff turnover

    Advice to Management

    Look at what the business is doing and take more time to engage with employees and keep employees


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