Lyft Contract Driver Reviews | Glassdoor

Lyft Contract Driver Reviews

Updated June 7, 2018
5 reviews

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Contract Driver

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Lyft CEO Logan Green
Logan Green
3 Ratings

Employee Reviews

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Pros
Cons
  • "Wear and tear on the car isn’t fun" (in 81 reviews)

  • "poor rating system; inconsistent bonus system" (in 70 reviews)

More Pros and Cons

  1. "Contract Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Driver/Contract in San Antonio, TX
    Current Freelancer - Driver/Contract in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (More than 3 years)

    Pros

    Driving with Lyft is easy and fun. You decide when and how long you work. You can always have full control and Lyft customers have been great overall. Your helping your community while earning a flexible income towards what your goals may be. Easy, fun, rewarding.

    Cons

    Being that it’s on your terms and you decide to work or not. I do not see any cons

    Advice to Management

    Great job in creating a fun community. Keep an eye on rising fuel costs and costs to run a good ride for customers. If rates need to increase because of rising costs please be aware.


  2. Helpful (1)

    "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Contract Driver in Seattle, WA
    Current Freelancer - Contract Driver in Seattle, WA
    Doesn't Recommend
    Negative Outlook

    I have been working at Lyft (More than a year)

    Pros

    Very few. They have the rider pics on their app. That's about it.

    Cons

    Uses Google maps as the only option. Rarely works correctly. Absolutely no way to easily contact support. Pre-scheduled ride information does not account for traffic. Posted pay is misleading; stated full amount collected rather than what the driver earns. Their location in Seattle is extremely difficult to get to. No parking anywhere. The office stinks, literally; bad smell.

    Advice to Management

    Stop misleading potential drivers with your inaccurate salary promises. Move your office in Seattle to someplace accessible. Use a map app that actually works.

  3. "Contract Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Freelancer - Contract Driver in San Diego, CA
    Current Freelancer - Contract Driver in San Diego, CA

    I have been working at Lyft (Less than a year)

    Pros

    You can make your own hours.

    Cons

    Work 80 plus hours a week.


  4. "One of the most irresponsible companies I have ever encountered"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Contract Driver
    Former Freelancer - Contract Driver
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lyft (More than a year)

    Pros

    There may have been some once. Sadly, it's hard to recall with the overwhelming volume of grossly negligent and malicious things Lyft has done since.

    Cons

    Apparently, pointing out a problem is a reason to be ignored. For months I have tried to get Lyft to respond to a huge number of issues. They refuse. They ignore. The massively mislead the public. They fraudulent induce and misrepresent. They falsely advertise. They violate consumer security. They are still violating an FCC order/mandate against them by forcing consumers / bombarding / invading the privacy of consumers with text messages.

    I presume I went from current to former contractor since Lyft has made it so that I can't work and won't respond. I am still debating about publishing/disclosing all of the nonsense, so I am ending it here, at least for now. I wish I had never heard of Lyft and wouldn't wish their services for consumers or contractors on my "worst enemy". Lyft disgusts me. It is, quite literally, making me feel sick to my stomach thinking about them, which is partly why I am ending it here for now.

    Advice to Management

    Start taking steps towards integrity or shut down your business for the benefit of the public.


  5. "Lyft Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Contract Driver in San Francisco, CA
    Current Contractor - Contract Driver in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft as a contractor (More than a year)

    Pros

    The flexibility is the main reason Lyft can keep on so many drivers. In San Francisco, drivers do not have to schedule their hours, they just turn on the app and drive. This makes driving for Lyft awesome if you're a student or just back in the job market. The pay isn't fixed, you can make as low as $15/hr on slow days and up to $30/hr on busy days.

    Cons

    There really aren't much perks or any benefits, driving for Lyft. They offer phone line discounts on selected phone carriers and discounts on tax software. The tax software isn't much of a perk, seeing as how Lyft should be providing more tax information to their drivers in the first place. There are no health benefits and drivers pay their own social security, making the advertised hourly wage realistically MUCH lower.

    Advice to Management

    Offer more perks and real benefits to seasoned/veteran drivers, mainly health care. Health care has become much more expensive the last couple of years and for me, makes this "gig" a deal breaker.