Lyft Critical Response Associate Reviews

Updated Jun 25, 2019

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3.8
91%
Recommend to a Friend
100%
Approve of CEO
Lyft CEO Logan Green
Logan Green
3 Ratings
  1. Helpful (3)

    "Change Agent"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Critical Response Associate in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for less than a year

    Pros

    This is the office environment of the future. Can you image working where everyone is happy? It's amazing! It's true. Great benefits and pay.

    Cons

    I wish everyone I know out of work or looking for a positive change could work here.

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  2. Helpful (2)

    "Start-Up Feel"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Critical Response Associate in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time for more than a year

    Pros

    free food, fun environment, consistent annual pay raises

    Cons

    difficult to move up (or rather out to other departments), fast-paced (policies change by the day), work-life balance challenges (constant schedule changing with not much wiggle room)

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  3. "OK"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Critical Response Associate in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Lyft full-time for more than a year

    Pros

    Benefits, Snacks, Office and coworkers

    Cons

    Management and it is an at will company

  4. "Overall Positive Experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Critical Response Associate in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lyft full-time for less than a year

    Pros

    Friendly and relaxed work environment.

    Cons

    Lack of Transparency. Things change frequently and teams are not always properly prepared or trained for changes.

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  5. "Critical Response Associate"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Critical Response Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft full-time

    Pros

    The people you work with are amazing, the culture is incredible, the benefits are amazing. The office is full of free snacks and dogs roaming around. Overall a great office to work at.

    Cons

    The job can be daunting at times and repetitive. The schedules are not great at all.

  6. Helpful (3)

    "Lyft is a good company but can be a great company."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Critical Response Associate in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Lyft full-time for more than a year

    Pros

    Great benefits, free credits, and genuine co-workers

    Cons

    Lyft is excellent at marketing opportunity and growth, but depending on who you are and what position you have at Lyft there is no growth. They give you development time as an associate to learn new skills but if you don't have some experience in the field you're interested in you won't get the position. People in management don't want to take the time to train. Also, management is great at listening to your concerns but are not great at fixing the problem. There is a lot of sucking up to do in the company if you want to get somewhere. Although Lyft focus is diversity, there are still biases when it comes to ethnicity and race at Lyft, people of color are getting hired at a reasonable rate but are also leaving at the same rate. Why is that? And, it takes longer for people of color to get promoted at the company.

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