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Lyft Lyft Driver Reviews

Updated November 18, 2018
205 reviews

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Lyft Driver

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Lyft CEO Logan Green
Logan Green
117 Ratings

Employee Reviews

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Pros
Cons
  • "Wear and tear on the car isn’t fun" (in 86 reviews)

  • "poor rating system; inconsistent bonus system" (in 72 reviews)

More Pros and Cons

  1. Helpful (2)

    "I'm loving it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in Nashville, TN
    Current Freelancer - Lyft Driver in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (Less than a year)

    Pros

    Make my own hours, I am my own boss, great incentives for bonuses, meeting amazing people! That last one is my favorite!

    Cons

    High gas prices. Wear and tear on my car!

    Advice to Management

    I only drive for Lyft but was signed up for Uber too and went into the Uber service center in Nashville it was big and they offered tables to sit down at and beverages it was a nice space. Went to try to find the Lyft service center and it was a small kiosk like 4' x 4' and a hot mess. I just walked by and it was also in the far corner of a shopping mall, you really had to search for it!


  2. "great job on the side"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in Santa Rosa, CA
    Current Freelancer - Lyft Driver in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (More than a year)

    Pros

    very flexible
    meet nice people
    decent money
    benefits
    effective driver support line

    Cons

    heavy gas expense
    puts on a lot of miles
    screwed out of work if your car has trouble
    Issues with app that need resolving or should be revised to benefit driver

  3. "LYFT DRIVER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in Atlanta, GA
    Current Freelancer - Lyft Driver in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lyft (Less than a year)

    Pros

    I enjoy working with Lyft. So many great benefit and driver reward programs

    Cons

    If you're renting a car with Lyft, pray you never get involved in an accident. Process takes forever and you have to constantly be on their toes.


  4. Helpful (1)

    "Easy Money if You put in the Time"

    StarStarStarStarStar
    Current Freelancer - Lyft Driver in Los Angeles, CA
    Current Freelancer - Lyft Driver in Los Angeles, CA
    Recommends
    Positive Outlook

    I have been working at Lyft (Less than a year)

    Pros

    5 weeks as a Lyft Driver and I average about $500 to $850 working less than 34 Hours per week, I also got my Sign Up bonus of $1250 for doing 350 rides within 60 Days so that was a Topping on the Cake. Love that it's Flexible and meeting different people.

    Cons

    Money spent on Car Wash, Oil Change, and Gas but that's all can be deducted. Allot of Downtime during non peak Hours, Bonus incentives is not consistent, they raise the Bar every week so it's harder to hit your Ride Quota

    Advice to Management

    Lyft should raise minimum rates to $5.00 just like the Cancellation Fee, lower Rides quota so we can hit our Bonuses


  5. Helpful (1)

    "Lyft"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Lyft Driver in San Jose, CA
    Former Freelancer - Lyft Driver in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lyft (More than a year)

    Pros

    Great Flexibility and you select your hours

    Cons

    Can’t make a living with so many drivers.

    Advice to Management

    If ppl can’t make money, they won’t drive for you.


  6. "Best Ride Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in Cincinnati, OH
    Current Freelancer - Lyft Driver in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (More than a year)

    Pros

    Incentives, Flexibility, Quality of Customers, Detailed Area Popularity Mapping

    Cons

    Tips are rare, takes a while to get a rider queue sometimes, don't get paid for distance driven to rider

    Advice to Management

    Treats drivers much much better than Uber. Thanks for being the innovative ride sharing service.


  7. Helpful (2)

    "The Worst Customer Support I've Ever Seen"

    StarStarStarStarStar
    Current Freelancer - Lyft Driver in Phoenix, AZ
    Current Freelancer - Lyft Driver in Phoenix, AZ
    Doesn't Recommend

    I have been working at Lyft (Less than a year)

    Pros

    Work when you want to.

    Cons

    Customer Support, customer service, drivers cannot confirm many bonuses or other income related issues

    Advice to Management

    Show that you care

  8. Helpful (2)

    "Lyft Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in Chicago, IL
    Current Freelancer - Lyft Driver in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Lyft (Less than a year)

    Pros

    work at your own time and pace. Allows intersection between you and different people.

    Cons

    People in your car and space.


  9. Helpful (3)

    "Work as much as you want, whenever you want."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in Los Angeles, CA
    Current Freelancer - Lyft Driver in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lyft (More than a year)

    Pros

    Flexibility, Express driver program (provides you with car), Weekly pay as express driver, Instant pay as driver with personal car, always demand.

    Cons

    A lot of hours driving,

    Advice to Management

    More driver events, driver recommendations in-app, on call lyft hq for drivers, tax awareness for new drivers.


  10. Helpful (1)

    "Lyft Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Current Freelancer - Lyft Driver in Los Angeles, CA
    Current Freelancer - Lyft Driver in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (More than a year)

    Pros

    Work is always available in one or more cities near you.

    Cons

    Need to have more promotions.