Lyft Lyft Driver Reviews | Glassdoor

Lyft Lyft Driver Reviews

Updated September 24, 2018
200 reviews

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Lyft Driver

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Lyft CEO Logan Green
Logan Green
114 Ratings

Employee Reviews

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Pros
Cons
  • "Wear and tear on the car isn’t fun" (in 81 reviews)

  • "poor rating system; inconsistent bonus system" (in 70 reviews)

More Pros and Cons

  1. "I'm loving it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in Nashville, TN
    Current Freelancer - Lyft Driver in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (Less than a year)

    Pros

    Make my own hours, I am my own boss, great incentives for bonuses, meeting amazing people! That last one is my favorite!

    Cons

    High gas prices. Wear and tear on my car!

    Advice to Management

    I only drive for Lyft but was signed up for Uber too and went into the Uber service center in Nashville it was big and they offered tables to sit down at and beverages it was a nice space. Went to try to find the Lyft service center and it was a small kiosk like 4' x 4' and a hot mess. I just walked by and it was also in the far corner of a shopping mall, you really had to search for it!


  2. "Best Ride Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in Cincinnati, OH
    Current Freelancer - Lyft Driver in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (More than a year)

    Pros

    Incentives, Flexibility, Quality of Customers, Detailed Area Popularity Mapping

    Cons

    Tips are rare, takes a while to get a rider queue sometimes, don't get paid for distance driven to rider

    Advice to Management

    Treats drivers much much better than Uber. Thanks for being the innovative ride sharing service.

  3. Helpful (1)

    "Lyft Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in Chicago, IL
    Current Freelancer - Lyft Driver in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Lyft (Less than a year)

    Pros

    work at your own time and pace. Allows intersection between you and different people.

    Cons

    People in your car and space.


  4. Helpful (2)

    "Work as much as you want, whenever you want."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in Los Angeles, CA
    Current Freelancer - Lyft Driver in Los Angeles, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Lyft (More than a year)

    Pros

    Flexibility, Express driver program (provides you with car), Weekly pay as express driver, Instant pay as driver with personal car, always demand.

    Cons

    A lot of hours driving,

    Advice to Management

    More driver events, driver recommendations in-app, on call lyft hq for drivers, tax awareness for new drivers.


  5. "Lyft Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Current Freelancer - Lyft Driver in Los Angeles, CA
    Current Freelancer - Lyft Driver in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (More than a year)

    Pros

    Work is always available in one or more cities near you.

    Cons

    Need to have more promotions.


  6. Helpful (1)

    "One man show"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Freelancer - Lyft Driver in Columbus, OH
    Current Freelancer - Lyft Driver in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (Less than a year)

    Pros

    Make your own schedule. Pick your own customers.

    Cons

    Customers using gift cards isn’t nice. Especially when you drive really far.

    Advice to Management

    Fix the driving App


  7. Helpful (1)

    "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in Winston-Salem, NC
    Current Freelancer - Lyft Driver in Winston-Salem, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Lyft (Less than a year)

    Pros

    I love my riders and every location I have driven.

    Cons

    I do not think it is right to deactivate my car. Because of a few carpet stains that I was getting out.
    Thanks to the two airplane pilots for giving me a three star.now I lost my job and my every thing. I hope you fly high

    Advice to Management

    Quit listening to your riders. They made the mess. They do tell lies.

  8. Helpful (1)

    "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in San Francisco, CA
    Current Freelancer - Lyft Driver in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (More than a year)

    Pros

    I love meeting new people from different countries visiting California. My pleasure to drive them.

    Cons

    I wait around in a car waiting for money. I like a stable position again.

    Advice to Management

    My advice is that I'm not lazy very energetic and curious. Love meeting people and know 2 look languages. Worked for IRS for 4 seasons and 8 years of retail. I miss being around people. I have been a part time Lyft driver and mom for 4 years
     Ready to smile again and again learn something new. I'm from Mariposa.


  9. "Lyft Driver - Madison, WI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in Madison, WI
    Current Freelancer - Lyft Driver in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft (More than a year)

    Pros

    Very flexible schedule. Decent per hour income. Good tips. Friendly passengers. Income spikes, due to special events and inclement weather.

    Cons

    High mileage/maintenance on car. Must have high mpg vehicle to make good money. Income can fluctuate based on traffic, student volume and weather.

    Advice to Management

    App navigation could greatly be improved. Hard to talk to Support staff unless it is a problem about specific ride. Direct email to support no longer possible. Usually, but not always, prompt response concerning issues with specific passengers or app.


  10. Helpful (1)

    "Lyft Doesn’t Care About It’s Drivers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Freelancer - Lyft Driver in Las Vegas, NV
    Current Freelancer - Lyft Driver in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Lyft (More than 3 years)

    Pros

    Flexible 70 Hour Work Week

    Cons

    Lyft Bonus Quotas & Peak Hours Are Too High

    Advice to Management

    Lower the “bonus quotas” and “peak rides” for drivers. There’s only so many rides you can do per hour on average with no guarantee the drivers will get rides hour by hour.

    If Lyft cared the opportunity to drive for Lyft would get better over time not the opposite. Just because Lyft doubles their numbers in cities year by year doesn’t mean the drivers can do the same especially when there’s probably triple the amount of drivers or more added!!!

    We have families and lives and it feels like Lyft is sucking the life out of the drivers that need to hit these quotas by raising them every year.

    There’s only so many rides a driver can possibly do per hour when you raise the quotas it just means more hours on the road to a point where’s it’s getting dangerously hard to hit!