Lyft Professional Driver Reviews

Updated Dec 16, 2018

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3.1
75%
Recommend to a Friend
100%
Approve of CEO
Lyft CEO Logan Green
Logan Green
1 Rating
  1. "Lyft review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Professional Driver in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Lyft for more than a year

    Pros

    Work when you want and where you want. Meet new people. Listen to music while working. Get paid when you want.

    Cons

    There are no downsides for me as far as i am concerned. Sometimes its hard to find a place to use the rest room i guess.

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    Lyft2016-09-16
  2. Helpful (1)

    "Professional Driver"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Professional Driver in San Francisco, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Lyft for less than a year

    Pros

    * Drive everywhere to know almost all areas * Work any time * Get paid weekly * Meet some certain people * Not much else to say...

    Cons

    * 5-star Ratings and pay rates are being treated unfairly. * Lack number of hubs in Bay Area to receive support. * Lyft changed the policy to limit eliminating one bad rating without any comment per 30 days. It is really affecting the driver if received more than one bad rating within 30 days without any comments. HOW can a driver improve their ratings even though few passengers still rate a driver a poor rating under 3 stars? * Lyft can deactivate any driver anytime without any notice if a driver is below 4.80. * Lyft cut down the per mile rate and increased rental rewards number of rides to meet. That forces drivers to be full time to receive those rewards. * Lyft limited drivers whom use the rental car from receiving other bonuses * As an independent contractor, no benefits at all. * Using your personal car to use for Lyft is bad idea. Lyft doesn't support 100% on wear/tear, but only offer discounts with partnerships. * If driver is disabled, passengers were noticeably unaware before being picked up. * Passengers often cancel the ride within 5 minutes which is very frustrating and waste of time.

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    Lyft2018-12-16
  3. "Driver"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Professional Driver 
    Positive Outlook
    Approves of CEO

    I have been working at Lyft

    Pros

    Can make own schedule. Can work where you want and can take breaks at your own leisure.

    Cons

    Lots of costs to run business. Can be very slow at times as well as boring, can feel like a very long time on the road with no end in sight. Lots of competition as more and more drivers enter the space.

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    Lyft2017-05-22
  4. "Meh"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Professional Driver in Portland, OR
    Recommends
    Neutral Outlook

    I have been working at Lyft for less than a year

    Pros

    Work as much or as little as you want

    Cons

    Too many drivers on the market

    Lyft2016-10-13
  5. Helpful (3)

    "Driver"

    3.0
    • Compensation and Benefits
    • Senior Management
    Current Freelancer - Professional Driver in San Jose, CA
    Doesn't Recommend

    I have been working at Lyft for more than a year

    Pros

    They offer flexible hours and it's nice to get a weekly paycheck.

    Cons

    Working for them for over three years full-time. A lot of down time when I first started but less now. Promised a lot of surge hours during super bowl and other holidays that never happened and rush hour too. Referred close to 300 people in over 4000 rides. Many said they planned to sign up that day. In my entire 3+ years at Lyft I saw only about $80 in referrals bonuses. They need to have a way for drivers to track them. Also it is so complicated how to contact them unless it is an emergency. THEY DO NOT RESPOND! Uber is almost instant with their responses with simple straight forward email. This is the only area I see that Uber is better but so important, especially when they owe you money for rides that didn't calculate correctly!!! Uner owes me a lot more $$$ for rides too!!

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    Lyft2016-05-30

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