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Lyft

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Lyft

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Lyft Reviews

Updated Aug 6, 2022

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Found 1,252 of over 3,909 reviews

4.0
76%
Recommend to a Friend
80%
Approve of CEO
Lyft CEO Logan Green
Logan Green
643 Ratings

What people are saying about Lyft

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Top Review Highlights by Sentiment

Pros
  • "If you drive during prime time you can really make bank which is great for people in between jobs.(in 208 reviews)
  • "Flexible hours and fun you get to chat and listen to music all day esstenially.(in 184 reviews)
  • "Can make good money once your make it to the mentoring role and even more once they invite you to be a recruiter.(in 145 reviews)
  • "So many great benefit and driver reward programs(in 108 reviews)
  • "Flexible Schedule and getting to meet new people each and everyday.(in 106 reviews)
Cons
  • "Low pay for rides even if you ride all day you won’t meet your goal cause this company is money hungry.(in 167 reviews)
  • "I see my coworker stop appearing at work because of poor management issues.(in 59 reviews)
  • "No bonuses and less per mile pay(in 56 reviews)
  • "Senior leadership, in some departments, is under experienced and it leads to inefficiency and frustration sometimes.(in 25 reviews)
  • "Bad managers are not disciplined or held accountable, even when there is extreme turnover(in 20 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Lyft and is not affected by filters.

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  1. 4.0
    Former Employee

    Driving @ Lyft

    Aug 6, 2022 - Customer Service Representative (CSR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Hours set by driver. Daily pay.

    Cons

    No benefits offered by Lyft.

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  2. 5.0
    Current Employee, less than 1 year

    Lyft Is Best Company

    Aug 5, 2022 - Technical Program Manager in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lyft has a very supportive community

    Cons

    None, Lyft is the best company to go to

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  3. 1.0
    Former Employee, more than 1 year

    Stay Away

    Aug 5, 2022 - Global Supply Manager in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free food, decent pay and nice office

    Cons

    Horrible culture; arrogant coworkers and declining business

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  4. 5.0
    Former Employee, more than 1 year

    Cool

    Aug 4, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You meet a lot of interesting people.

    Cons

    Pandemic ruined the ability to make money.

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  5. 5.0
    Current Employee

    Great people and culture

    Aug 4, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - No shortage of proactive colleagues who work hard to get things done - Work life balance. You’re typically encouraged to take time off

    Cons

    - Startup mentality that makes it harder to scale processes

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  6. 4.0
    Former Employee

    Lyft Driving

    Aug 3, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Set my own hours. Enjoyed clients, Company was very responsive when problems arose.

    Cons

    Wear and tear on car ate up profits.

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  7. 4.0
    Current Employee, more than 1 year

    Positive review

    Jul 31, 2022 - Senior Software Engineer in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome tech stack Private infrastructure Great work-life balance Good management

    Cons

    Unclear promotion path Unclear company future due to Uber competition

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  8. 2.0
    Current Employee, more than 1 year

    Pay Sucks

    Jul 30, 2022 - Route Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Choose your work times, work has much or as lite has you want.

    Cons

    Ride rates are bad, make less than $5 per ride for distances under 5 miles. With hugh gas prices you end up paying to drive riders around or maybe end up with a whole $1 made after expenses.

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  9. 2.0
    Former Employee, more than 3 years

    Bittersweet, with extra bitter

    Jul 29, 2022 - Rideshare Driver in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunity to make lots of money quickly Not limited in your hours Can effectively run your own business, how YOU want

    Cons

    The company has shown disregard for its employees The driver support number has been active and inactive many times during my time with Lyft 2017-2020... This resulted in a couple disastrous situations Pay has continuously dropped, while costs to the passengers have risen Maintenance costs are heavy for full time, long term drivers Lyft execs care too much for their third and fourth yachts and not enough for the men and women who took them from nothing up to a massive billion dollar company

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  10. 5.0
    Former Employee

    Great co.

    Jul 29, 2022 - Delivery Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My own boss. My own schedule.

    Cons

    None. No complaints. None. No complaints

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Viewing 1 - 10 of 1,252 Reviews
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